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Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!Duties & Responsibilities:


We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.

Your job responsibilities would include (but are not limited to):



•Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
•Operating the cash register and collecting payment from customers.
•Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
•Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
•Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
•Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
•Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
•The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you!

Additional Information

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.


In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.


Sudden changes in temperature in work area and while outside.


Fumes from food odors.


Exposure to cornmeal dust.


Cramped quarters including walk-in cooler.


Hot surfaces/tools from oven up to 500 degrees or higher.


Sharp edges and moving mechanical parts.


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.


Depth perception.


Ability to differentiate between hot and cold surfaces.


Far vision and night vision for driving.


TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.



PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing


Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.


Walking for short distances for short durations


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Sitting:


Paperwork is normally completed in an office at a desk or table


Lifting:


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.


Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.


Cases are usually lifted from floor and stacked onto shelves up to 72 high.


Carrying:


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.


Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.


Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


During delivery, carry pizzas and beverages while performing walking and climbing duties.


Pushing:


To move trays which are placed on dollies.


A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.


Trays may also be pulled.


Climbing:


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

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Average salary estimate

$27500 / YEARLY (est.)
min
max
$20000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82, Domino's

Looking for an exciting opportunity? Join us as a Customer Service Representative at Domino's in Waynesville, GA! Here, we’re all about delivering amazing customer experiences while whipping up delicious pizzas. If you’ve got a sunny disposition, a love for fast-paced environments, and a knack for chatting with folks, this role is just for you! Your day-to-day will involve greeting customers with a big smile (yeah, even on the phone!), taking orders, and ensuring every pizza is made to perfection. We take pride in not just our food but also the friendly atmosphere we create. As part of the Domino’s family, you will also operate the cash register and maintain cleanliness throughout the store to ensure a welcoming environment. Flexibility is key, as our stores are open 365 days a year, but we promise you’ll have plenty of time for other commitments—be it school, friends, or a side hustle. Plus, we provide excellent training so you can become a pizza-making pro in no time! If you’re ready to jump into a fun, team-oriented role and contribute to our success while making fantastic memories, we can’t wait to see you at Domino's! Whether you’re looking to advance your career or just earn some extra dough, we have opportunities that suit you. Let’s make some pizza magic together!

Frequently Asked Questions (FAQs) for Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82 Role at Domino's
What does a Customer Service Rep do at Domino's in Waynesville, GA?

As a Customer Service Representative at Domino's in Waynesville, GA, you will greet customers, take their orders, and provide outstanding customer service. You're also responsible for making pizzas, operating the cash register, and ensuring the restaurant remains clean and inviting. Your cheerful demeanor and team spirit will make all the difference in creating happy customers!

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What qualifications do I need to become a Customer Service Rep at Domino's?

To be a Customer Service Representative at Domino's in Waynesville, GA, you should be at least 16 years old and possess excellent communication skills. A friendly personality and the ability to work cohesively within a team are important, too. Don’t worry if you’ve never worked in food service before; we offer training to help you succeed!

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What is the work schedule like for a Customer Service Rep at Domino's?

The work schedule for a Customer Service Representative at Domino's in Waynesville, GA is quite flexible, accommodating both students and those looking for extra hours. While the store is open 365 days a year, you may need to work during busy periods, including weekends and holidays, which often brings loads of fun!

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How can I advance my career as a Customer Service Rep at Domino's?

At Domino's in Waynesville, GA, there are plenty of opportunities for career advancement! Start as a Customer Service Representative and, with dedication and skill, you can work your way up to management positions or beyond. Domino's promotes from within, so your hard work won't go unnoticed!

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What type of work environment can I expect at Domino's in Waynesville?

The work environment at Domino's in Waynesville, GA is fast-paced and fun! You’ll be part of a supportive team that values a positive attitude and is focused on delivering excellent customer service. Expect to laugh, make friends, and learn new skills in a lively setting!

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What are the physical demands of the Customer Service Rep position at Domino's?

As a Customer Service Representative at Domino's in Waynesville, GA, you’ll be on your feet most of the time, greeting customers and preparing pizzas. This role involves walking, standing, and occasional lifting of heavy items up to 50 pounds. You should feel comfortable working in various temperatures as well.

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Can I work part-time as a Customer Service Rep at Domino's in Waynesville?

Absolutely! Domino's in Waynesville, GA offers part-time positions for Customer Service Representatives, making it great for students or anyone looking for flexibility in their schedule. Whether it’s your main gig or a side job, we’ve got you covered!

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Common Interview Questions for Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82
What qualities make you a good fit for the Customer Service Rep position at Domino's?

Showcase your communication skills, positive attitude, and ability to work in a team. Explain how these traits help you connect with customers and perform well under pressure, emphasizing your enthusiasm for delivering outstanding service at Domino's.

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How do you handle stressful situations in a fast-paced environment like Domino's?

Discuss your strategies for staying calm under pressure, such as prioritizing tasks and maintaining a friendly demeanor. Stress management is key in a busy pizza shop, and showing that you can keep your cool will impress interviewers.

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Can you describe your experience working in a team-based setting?

Share specific examples where you've contributed to a team, highlighting your role, how you communicated, and the outcome of the collaboration. This demonstrates your team spirit, an essential trait for a Customer Service Rep at Domino's.

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What steps would you take to ensure a customer's order is accurate?

Explain your approach to taking orders, such as confirming details with the customer and double-checking before finalizing. Highlight the importance of accuracy in maintaining customer satisfaction and how it aligns with Domino’s values.

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How would you handle a difficult customer at Domino's?

Describe your approach to handling complaints with empathy and professionalism. Show that you can listen actively, address concerns promptly, and ensure the customer leaves satisfied, which reflects well on Domino's commitment to service.

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What do you know about the role of a Customer Service Rep at Domino's?

Demonstrate your understanding of the job by mentioning key responsibilities like greeting customers, taking orders, operating cash registers, and preparing pizzas. This shows that you’ve done your homework and are genuinely interested in the position.

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Why do you want to work for Domino's?

Share your enthusiasm for the brand, the excitement of the fast-paced environment, and opportunities for growth. Your passion for pizza and positive customer interactions can make a lasting impression during the interview.

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How flexible is your schedule for this Customer Service Rep role?

Be honest about your availability while also expressing your willingness to adapt to the needs of the team. Flexibility is crucial in the food industry, especially at busy times, so making it clear that you are available will be beneficial.

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What type of training or support do you think is important for a successful Customer Service Rep?

Discuss the importance of comprehensive training on customer service skills, pizza preparation, and company policies. This shows that you value ongoing development, which aligns with Domino's commitment to employee growth.

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What do you think is the most important aspect of customer service?

Share your insights on the significance of creating positive customer experiences through effective communication and ensuring customer satisfaction. Highlighting the impact of exceptional service reflects the values of Domino's.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
November 26, 2024

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