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Assistant Manager(01646)

Company Description

Come grow with us!!!!!! We are a growing franchise with a couple new store builds in the process.  If your looking for a company to grow with you have found the right one.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(01646), Domino's

Domino's Pizza is looking for an enthusiastic Assistant Manager to join our team at our Anderson, SC location on 1006 North Main Street! If you’ve got a knack for leadership and management, this is a fantastic opportunity to step into a pivotal role where you can truly make a difference. As an Assistant Manager, you're the driving force behind the smooth operations of our store during your shift. Your daily responsibilities will include managing costs and inventory, ensuring cash control, and fostering excellent customer relations while setting a stellar example for your crew. You’ll be part of a fun and flexible workplace that values your input and encourages you to grow your skills. We're not just about making great pizza but also about providing an unforgettable experience for our customers. And if you're looking to advance your career, many of our team members have started as delivery drivers and moved up to ownership! So why wait? If you want a chance to showcase your managerial talents and grow with a thriving franchise, apply today and help us be the best pizza delivery company in the world!

Frequently Asked Questions (FAQs) for Assistant Manager(01646) Role at Domino's
What does an Assistant Manager do at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary role involves overseeing the daily operations of the store, managing staff, keeping inventory and cash in check, and ensuring top-notch customer service. You'll lead by example and follow company policies to create a productive work environment.

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What skills are needed to become an Assistant Manager at Domino's Pizza?

To succeed as an Assistant Manager at Domino's Pizza, you need strong leadership abilities, effective communication skills, and a grasp of financial operations. You’ll also need to be able to multitask and make wise decisions quickly, all while maintaining a fun and engaging atmosphere for your team.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced! You’ll work with a vibrant team in a casual setting that values fun while ensuring high standards of service and product quality. It's a place where every day brings new challenges and opportunities!

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How can I advance my career at Domino's Pizza as an Assistant Manager?

Many people start as team members or delivery drivers at Domino's Pizza and progress to an Assistant Manager position. Demonstrating strong leadership, excellent work ethic, and a commitment to customer satisfaction can open doors to further advancement, including opportunities for store ownership.

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What type of training is provided for Assistant Managers at Domino's Pizza?

Domino's Pizza offers comprehensive on-the-job training for Assistant Managers, allowing you to learn all aspects of store management, operations, and customer service. This hands-on experience prepares you for the responsibilities you'll encounter in your day-to-day role.

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What are the hours for an Assistant Manager position at Domino's Pizza?

Assistant Managers at Domino's Pizza are expected to work flexible hours, including evenings and weekends, to ensure the smooth operation of the store. Your specific schedule will depend on store needs and peak hours, so being adaptable is key.

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What kind of benefits can I expect as an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you can expect competitive pay, opportunities for bonuses, and even discounts on delicious pizza! Additionally, there are opportunities for career progression and personal development within a well-supported franchise environment.

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Common Interview Questions for Assistant Manager(01646)
How do you prioritize tasks as an Assistant Manager at Domino's Pizza?

In this role, prioritizing tasks involves understanding what's most important to the store's success each day. I recommend making a list of daily responsibilities and evaluating them based on impact. Tasks that directly affect customer service and food quality should be at the top.

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Can you describe your leadership style as an Assistant Manager?

My leadership style is collaborative and supportive. I believe in empowering team members by providing them with the tools and guidance they need to succeed, while also setting clear expectations. Open communication and a positive atmosphere are crucial for achieving our shared goals.

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How would you handle a dissatisfied customer?

Handling a dissatisfied customer starts with active listening to fully understand their concerns. I would empathize with their experience and work swiftly to resolve the issue, whether it’s through a replacement order or offering a friendly apology, thus ensuring their loyalty to Domino's.

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What strategies would you implement to manage meal preparation efficiency?

I would analyze peak hours and ensure that we allocate staff effectively to handle increased demand. Prepping ingredients in advance and implementing a streamlined assembly process can also enhance efficiency in meal preparation during busy shifts.

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Describe a time you successfully coached a team member.

I had a team member struggling with their customer service skills. I took the time to observe and provided constructive feedback tailored to their style. I also role-played scenarios to build confidence. Soon, they transformed into a valued team member who excelled in customer interactions!

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How do you ensure compliance with company policies and procedures?

To ensure compliance, I first immerse myself in the company's policies and procedures. Regular training sessions for the team reinforce these standards, and I maintain open lines of communication. Frequent checks and a strong emphasis on accountability are also key!

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What experience do you have with inventory control?

I have extensive experience in managing inventory through accurate tracking systems and regular audits. I ensure optimal stock levels by analyzing sales trends and anticipating needs, thus minimizing waste and ensuring product availability.

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How would you handle a conflict between team members?

Addressing team member conflicts requires a calm and diplomatic approach. I would facilitate a private discussion where they can voice their concerns while also seeking a resolution. Open dialogue helps to prevent misunderstandings and fosters a stronger team unity afterward.

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What motivates you as an Assistant Manager?

I’m motivated by the satisfaction of providing excellent customer experiences and supporting my team’s growth. Knowing that my leadership directly impacts our store's success and fosters a positive environment drives me to strive for excellence every day.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I am excited about the opportunity to work at Domino's Pizza because it’s a brand known for its innovation and excellence in the industry. I have a passion for customer service, and I see the potential to grow within a thriving franchise culture dedicated to teamwork and community.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 28, 2024

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