Account Manager (div/f/m)

As an Account Manager at DEPT® in Berlin, you'll be the glue that holds client relationships together while overseeing the execution of multi-channel campaigns. Your responsibilities include managing client briefs, coordinating with creative teams, and ensuring project deadlines are met. You’ll work with major clients like Meta and Google, making a significant impact on their marketing communications. The role requires strong organizational and communication skills, as well as a proactive approach to managing expectations and feedback.

To be successful in the Account Manager position at DEPT®, candidates should have experience in delivering integrated marketing campaigns across various digital channels. An ability to juggle multiple projects simultaneously and a moderate understanding of production processes is essential. Strong communication skills—both verbal and written—are a must, along with superb planning and organizational abilities. If you're ambitious and eager to learn, you’ll thrive in this role.

Definitely! At DEPT®, each Account Manager is encouraged to develop their skills and take on new challenges. The company invests in training and certifications to support your professional growth. The supportive and inclusive culture fosters learning, so whether you're managing global campaigns or collaborating with different teams, you’ll find plenty of opportunities to advance your career.

Account Managers at DEPT® have the opportunity to work with a diverse range of clients, from small local businesses to massive global companies like Walmart and Google. This variety ensures that each project is unique, providing a rich experience in various industries and types of campaigns. This exposure allows you to innovate and apply creative strategies across different sectors.

DEPT® is deeply committed to diversity, equity, and inclusion. The company actively seeks to recruit and nurture talented individuals from diverse backgrounds. As an Account Manager, you’ll be part of a culture that values different perspectives and skills, creating an atmosphere where everyone has equal opportunities to thrive. The company encourages candidates to apply even if they don’t meet every qualification, highlighting a commitment to fair chances for all.

DEPT®'s hybrid working policy provides Account Managers with the flexibility to choose where they work, promoting a healthy work-life balance. Whether you prefer remote work or collaborating in the Berlin office, you’ll have the autonomy to manage your schedule effectively. This flexibility fosters creativity and productivity, ensuring you can deliver exceptional results.

DEPT® stands out as a unique workplace due to its pioneering spirit and commitment to innovation. With a deep focus on technology and marketing, Account Managers get to work in an environment that celebrates creativity and forward-thinking. The agency's recognition as 'Agency of the Year' at awards like The Lovies showcases its industry impact, offering a vibrant atmosphere where your contributions truly matter.

In handling multiple client briefs, I prioritize tasks based on deadlines and project complexity. I ensure open communication with clients to clarify their needs and manage expectations. Using tools like project management software helps me track progress and delegate tasks to team members effectively, ensuring that all briefs are completed with a high level of quality.

Maintaining strong client relationships involves consistent communication and being proactive in addressing their needs. I schedule regular check-ins and update meetings to discuss project progress and gather feedback. By demonstrating a genuine interest in their business goals and being reliable, I build trust and create a partnership that benefits both sides.

To ensure projects remain on budget, I start by clearly outlining the financial aspects during the planning phase. I track expenses closely throughout the project and communicate any potential changes to stakeholders immediately. Being transparent about costs and exploring savings opportunities without compromising quality allows me to successfully manage project budgets.

Receiving feedback from clients is crucial for a successful outcome. I approach it by encouraging open dialogue where clients feel comfortable sharing their thoughts. After receiving feedback, I analyze it with my team to determine actionable items and ensure we’re aligned with the client’s vision. This collaborative approach facilitates constructive changes and strengthens our creative output.

I have extensive experience working on multi-channel marketing communications involving digital platforms like email, social media, and display advertising. I believe in creating synergized campaigns that leverage the strengths of each channel, ensuring a cohesive message. My hands-on experience with analyzing performance metrics allows me to adjust strategies for better effectiveness.

One successful campaign I managed involved collaborating with a retail client to launch a new product line. I coordinated efforts across digital ads, email marketing, and social media. By implementing a targeted strategy and leveraging audience insights, we increased engagement by 40% and exceeded sales targets by 25% within the first month, which was highly rewarding.

Handling tight deadlines requires strong planning and collaboration. I set clear priorities and maintain open communication with my team to ensure everyone is aligned. If needed, I’m prepared to delegate responsibilities to make sure workloads are balanced. By listening to team feedback and being proactive about potential challenges, we keep the quality intact even under pressure.

I find project management tools like Trello or Asana invaluable for tracking progress and deadlines. These platforms allow for easy collaboration among team members and clients. Additionally, I utilize communication tools such as Slack for quick updates and Google Drive for document sharing, ensuring that everything is organized and accessible.

Effective communication begins with clearly outlined expectations. I involve designers early in the brainstorming stages to gather their insights and ensure creative alignment. Regular check-ins and structured feedback sessions are essential in keeping everyone on the same page. Fostering an environment where everyone feels encouraged to contribute ideas enhances creativity and leads to better outcomes.

I am motivated by the opportunity to work with diverse clients and dynamic teams. The chance to innovate and create impactful marketing campaigns keeps my passion alive. At DEPT®, I find inspiration in the company’s commitment to doing good and being a pioneer in the industry. The collaborative and inclusive culture empowers me to push boundaries and explore new possibilities in every project.