Data Coordinator

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Position Summary

The Place Based Initiatives division of CEO utilizes NGP VAN and other software to connect with Philadelphia residents out in their own communities. Our outreach focuses on issues like water shutoff prevention, providing lifesaving medicine to communities at the forefront of the opioid crisis, and providing access to resources in parts of the city that need it most. This data coordinator position will be instrumental in creating systems for this work, making the systems actionable, and improving them for future outreach initiatives.

The Place-Based Initiatives Data Coordinator will be responsible for guiding the data collection and supporting the analysis and evaluation for the Place-Based Initiatives division at CEO, which includes the Community Engagement, Neighborhood Initiatives, and Community Resource Teams. Key duties include creating and maintaining data practices for all parts of the work of these teams, ensuring full implementation of those data practices, which may require training staff and external partners, and designing process improvements to ensure maximum effectiveness and efficiency in the lines of work as needed. Other duties include but are not limited to drafting, editing, and reviewing outreach scripts; transferring scripts and creating walk packets and phone banks in NGP VAN; creating and maintaining digital forms; and providing technical support to outreach staff and external partners. This position will also develop reports tracking data related to community engagement. This position will report to the Organizational Impact Director. 

This position is full-time and may require occasional work after hours and on weekends to support Program activities.  

This position is part of the broader Policy & Programs Vertical, working in tandem with the Research and Evaluation Team, and is responsible for identifying best practices and collaborating across CEO at-large. 

Essential Functions

• Draft, edit, and review outreach scripts based on feedback from partner agencies, community-based organizations, and CEO staff. 
• Draft, edit, review and track data collection and reporting processes and evaluation plans.
• Utilize GIS/ARCGIS and/or other map-based programs to build maps to analyze spatial data with partners. 
• Transfer finalized scripts into NGP VAN and create printable walk packets, phone banks, or text banks.
• Manage daily technical, back-end support including addressing issues experienced by users. 
• Verify, maintain, and report on detailed records in NGP VAN and other data platforms.
• Create and maintain digital forms for events, outreach, or resources. 
• Communicate weekly updates related to outreach efforts to engagement staff and leadership as required. 
• Lead group and one-on-one training workshops to introduce data management skills or digital platforms. 
• Additional related responsibilities as needed. 
• Other duties as assigned. 

Competencies, Knowledge, Skills and Abilities

• Excellent written and verbal communication skills required. 
• Excellent organizational skills and attention to detail required. 
• Ability to interact appropriately and effectively with a wide range of people required.  
• Flexibility, professionalism, and the ability to manage multiple tasks simultaneously required. 
• Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration in a dynamic environment. 
• Availability to work a flexible schedule, including some evenings and weekends. 
• Passion for community organizing and social justice. 
• Excellent communication skills and an eagerness to serve diverse audiences, including community-based organizations, elected officials’ staff, faith communities, students, volunteers and the general public. 
• Prior experience community organizing, electoral campaigns, or case management is highly preferred.
• Proficient in NGP VAN and Microsoft Office 365, required.
• Competence in quantitative analysis skills such as calculating summary statistics, database management, and geospatial mapping are required.
• Bilingual in Spanish, preferred. 

• 3 years experience in related position preferred.  

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $55,000 - $60,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx