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Operations & Visual Manager - City Place

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

  • Oversee and support execution of key operational and visual processes 
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
  • Champion strong visual standards for the salesfloor by leveraging business performance data
  • Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
  • Supports a safe work environment and efficient operation  

Business Leader  

  • Represent the business in meetings and on conference calls, in partnership with General Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance 

People Leader 

  • Ensure that the Operations and Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

  • Oversees the execution of Flow experience deliverables while protecting operational efficiency
  • Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

  • 3-5 years of retail or related industry leadership experience 
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Aligns with and embodies Alo’s Guiding Principles
  • Independent work ethic, time management skills, and personal accountability  
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

The Company’s Assistant Store Manager base pay ranges from $55000- $75000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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Average salary estimate

$65000 / YEARLY (est.)
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$55000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations & Visual Manager - City Place, Alo Yoga

Join Alo Yoga as our Operations & Visual Manager at City Place in West Palm Beach, Florida, and become part of a team that embodies mindful movement and lifestyle. In this exciting role, you’ll play a key part in executing Alo's operational and visual strategies to keep our store customer-ready at all times. Your passion for inventory management, labor planning, and visual execution will shine as you lead a team dedicated to creating a welcoming and efficient shopping environment. From investigating inventory discrepancies to managing sales floor visuals based on performance data, you'll ensure that everything runs smoothly. With the support of the General Manager, you’ll engage in business planning and monitor budgets, making sure Alo thrives while promoting a safe and clean store atmosphere. We’re looking for someone with 3-5 years of retail leadership experience ready to develop talent, coach a dedicated team, and communicate our mission to guests. If you're someone who thrives in a dynamic environment and is eager to make an impact with a positive and agile approach, we want to hear from you! Join us in making lives better, both on and off the mat, and enjoy perks like a generous employee discount, competitive benefits, and free yoga classes. Your journey with Alo Yoga starts here.

Frequently Asked Questions (FAQs) for Operations & Visual Manager - City Place Role at Alo Yoga
What skills are needed for the Operations & Visual Manager role at Alo Yoga?

To be successful as an Operations & Visual Manager at Alo Yoga, candidates should possess strong leadership skills with 3-5 years of experience in retail or a related field. They should be adept at managing inventory, creating effective labor plans, and demonstrating exceptional interpersonal and communication abilities. Familiarity with MS Office, especially Excel, is essential for reporting business data and performance metrics.

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What are the main responsibilities of the Operations & Visual Manager at Alo Yoga?

The Operations & Visual Manager at Alo Yoga is responsible for overseeing the execution of operational and visual processes, ensuring the store is customer-ready and meets visual standards. This role requires investigating inventory accuracy issues, managing labor schedules, collaborating on budgets, and leading an effective team that exudes Alo's mission. All of this is aimed at achieving store performance goals.

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How does the Operations & Visual Manager contribute to store performance at Alo Yoga?

The Operations & Visual Manager plays a critical role in maintaining store performance at Alo Yoga by reviewing key business metrics and informing planning processes. This position ensures accurate inventory counts, oversees labor management, and implements strong visual merchandising practices that directly affect sell-through and overall sales goals, which are vital for business success.

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What kind of team culture can be expected at Alo Yoga?

Alo Yoga fosters a collaborative and positive team culture where each member embodies the company's guiding principles of mindfulness and community engagement. As the Operations & Visual Manager, you’ll not only lead a team through accountability and development but also ensure that every team member communicates Alo's mission effectively to customers, creating a meaningful impact in the community.

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Is there a career growth potential for an Operations & Visual Manager at Alo Yoga?

Absolutely! Alo Yoga is committed to talent development, providing its Operations & Visual Manager with opportunities for growth and progression. You will be involved in succession planning and recruitment strategies, which offers pathways to further advancement within the company's leadership hierarchy based on performance and personal development.

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What are the employee benefits for the Operations & Visual Manager role at Alo Yoga?

As an Operations & Visual Manager at Alo Yoga, you’ll enjoy a competitive benefits package that includes a generous employee discount on products, monthly store incentives, health insurance options, 401K matching, and free yoga classes at any Alo location. Additionally, you’ll have access to enhanced wellness resources including mental health support and a clothing allowance to support your role.

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What kind of work environment can the Operations & Visual Manager expect at Alo Yoga?

The work environment for the Operations & Visual Manager at Alo Yoga is dynamic and energetic, reflecting the company's commitment to mindful movement and community. The role requires constant movement within the store, and flexibility to handle multiple tasks in a changing environment, all while maintaining an inviting and clean atmosphere for both employees and customers.

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Common Interview Questions for Operations & Visual Manager - City Place
Can you describe your experience in inventory management for the Operations & Visual Manager position?

When discussing your experience in inventory management, highlight specific examples of how you have overseen accurate inventory systems, resolved discrepancies, and collaborated with team members to maintain optimal stock levels. Showing your understanding of how inventory impacts sales performance will demonstrate your suitability for Alo Yoga.

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How do you approach team leadership and development in a retail environment?

Share strategies that emphasize accountability, coaching, and clear communication. Discuss experiences where you’ve successfully motivated your team to meet operational goals, and highlight your ability to guide individuals in their professional development, aligning with Alo's mission in the process.

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What visual merchandising techniques do you find most effective?

Discuss your experience with visual merchandising based on data-driven strategies. Share examples of how you've analyzed performance metrics to inform visual displays that enhance customer engagement and drive sales, showing an understanding of the importance of aesthetics in retail.

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How do you handle high-pressure situations during busy retail periods?

Talk about your approach to prioritization and time management during peak times. Provide examples of how you have remained calm, streamlined operations, and supported your team effectively to ensure excellent customer service, even during busy shopping periods.

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Can you describe a time when you had to resolve a conflict within your team?

Be prepared to share a relevant experience that demonstrates your conflict resolution skills. Highlight your understanding of the root cause of the conflict, the steps you took to facilitate open communication, and the strategies you used to reach a resolution that benefited everyone involved.

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What role do you think customer experience plays in retail operations?

Emphasize the transformational impact that a great customer experience has on store operations and sales. Share your thoughts on fostering a customer-focused environment and how you’ve worked to create experiences that align with the brand's mission, particularly in a lifestyle-focused company like Alo Yoga.

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How would you utilize business metrics to guide operational decisions?

Discuss your proficiency in analyzing business metrics and how you've applied data-driven insights to drive operational decisions and strategies. Provide examples of how you've used metrics to adapt labor planning or inventory management to meet changing business needs.

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How do you stay organized and ensure effective communication with your team?

Mention tools and methods you use to stay organized in a fast-paced environment. Discuss the importance of clarity in communication and how you establish regular check-ins with your team to ensure everyone is informed and aligned on operational goals.

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What do you believe makes a great retail leader?

Reflect on traits such as approachability, determination, integrity, and adaptability, discussing how these traits contribute to effective leadership. Share your belief in leading by example and fostering an inclusive environment, which certainly resonates with Alo's principles.

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How do you integrate a company's values into daily operations?

Highlight your commitment to embodying company values in your day-to-day management. Provide specific examples of initiatives or practices you’ve implemented that connect the values with operational excellence, particularly those that enhance team culture and the customer experience at Alo Yoga.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

270 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$55,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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