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Field Service Technician I - Tampa, Florida

At Whaley we know people are vital to our success.  We offer a competitive salary, on-call pay, and generous benefits including:

  • Sign-On Bonus For Experienced Technicians
  • Company Vehicle | Mobile Device | Uniforms
  • Meters & Test Equipment 
  • Continuing Education | Industry Certification
  • 401k w/ company match | Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability | Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)


Summary 
The HVAC/Refrigeration Service Technician provides service and repair of commercial HVAC/refrigeration and or kitchen equipment.

Details

  • Diagnose, troubleshoot, and repair commercial HVAC/Refrigeration equipment, and or kitchen equipment.
  • Communicate parts order(s) and repair status with customer and or branch office.
  • Complete service calls accurately and in a timely manner.
  • Audit truck stock to ensure required parts are stocked.
  • Maintain service vehicle, tools, and uniforms consistent with company guidelines. 
  • Meet on-call requirements.

Required Experience | Education

  • Three years of combined HVAC/Refrigeration and or commercial kitchen repair experience. 
  • High school graduate/GED or the equivalent in experience

Skills and Abilities

  • Ability to work independently.
  • Ability to accurately diagnose and troubleshoot.
  • A mechanical background and or skills in automotive, electrical, installation would be a plus. 
  • Journeyman License and or CFESA certification would be a plus.  
  • Strong attention to detail.
  • Excellent communication and soft skills.
  • Good driving record.

                 FIND YOUR NEXT FAVORITE WORK HOME!!
                   Visit the 'Whaley Careers Website’ and grow with us
                         
www.whaleyfoodservice.com/careers       

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

 

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CEO of Whaley Foodservice
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Linda Williams
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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Service Technician I - Tampa, Florida, Whaley Foodservice

If you're looking to jumpstart your career as a Field Service Technician I, then Whaley in Tampa, Florida, might just be the perfect fit for you! We understand that our team is the backbone of our success – and we’re committed to ensuring you feel valued and equipped to thrive. With a competitive salary, on-call pay, and generous benefits, including a sign-on bonus specifically for experienced technicians, you’ll certainly appreciate the perks. You’ll get to operate with a company vehicle, receive the necessary mobile device and uniforms, alongside top-tier meters and test equipment. Moreover, we prioritize your growth by offering continuing education and support for industry certification. Your well-being is important to us, which is why we provide comprehensive medical and dental benefits, short-term and long-term disability insurance, and even life insurance. As a Field Service Technician I, you will specialize in diagnosing, troubleshooting, and repairing commercial HVAC and refrigeration equipment. Your skills will shine as you complete service calls efficiently while maintaining the service vehicle and reviewing inventory. Plus, we value independence, as you’ll often work autonomously while keeping an open line of communication with customers regarding parts orders and repair statuses. If you have a mechanical background, excellent communication abilities, and a keen eye for detail, this role could be your next big step. So, come join Whaley, where every day brings a new challenge and a chance to grow your career in the field service industry!

Frequently Asked Questions (FAQs) for Field Service Technician I - Tampa, Florida Role at Whaley Foodservice
How can I apply for the Field Service Technician I position at Whaley?

To apply for the Field Service Technician I position at Whaley, visit the Whaley Careers Website. There, you can find more information about the job and submit your application to join our dynamic team.

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Common Interview Questions for Field Service Technician I - Tampa, Florida
What experience do you have with HVAC and refrigeration systems?

When answering this question, focus on your relevant experience with HVAC and refrigeration systems, highlighting specific tasks you’ve performed, types of equipment you’ve worked on, and any training or certifications you possess.

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Can you describe a challenging repair you've handled in the past?

Share a specific instance where you faced a difficult repair, detailing the problem, your approach to diagnosing it, and the successful outcome, emphasizing your problem-solving skills and determination.

Join Rise to see the full answer
How do you prioritize your work when dealing with multiple service calls?

Illustrate your ability to manage time and prioritize tasks effectively, perhaps mentioning specific strategies you employ to ensure timely completion of service calls while maintaining quality and customer satisfaction.

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How do you stay updated with the latest HVAC technology and trends?

Show your commitment to professional development by discussing your methods for staying informed, such as attending workshops, reading industry publications, or participating in relevant online forums.

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What strategies do you use for effective communication with clients?

Emphasize the importance of clear communication in your role, and give examples of how you keep customers informed about work progress, parts orders, and troubleshooting to build trust and rapport.

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What safety protocols do you follow while on the job?

Discuss your understanding of safety protocols related to HVAC and refrigeration work, and share examples of how you ensure a safe working environment for yourself and your clients.

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Can you explain your troubleshooting process when diagnosing an HVAC issue?

Guide them through your systematic approach to troubleshooting, detailing how you identify symptoms, evaluate potential causes, and determine the right course of action, highlighting your analytical thinking skills.

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How do you handle difficult customers?

Share an experience where you've effectively managed a challenging customer, focusing on active listening, empathy, and your techniques for resolving the situation satisfactorily.

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What tools do you find essential for your job as a Field Service Technician?

Mention specific tools you regularly use in the HVAC and refrigeration field, discussing why they are essential and how they contribute to your efficiency and quality of work.

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What do you enjoy most about being a Field Service Technician I?

Express your passion for the field, possibly mentioning the satisfaction of solving problems, the opportunity for continuous learning, and the excitement of working in varied environments.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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