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Retail Stock Associate, Brickell

Company Description

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

The Retail Shop Stock Associate helps execute operational excellence and assists with operational tasks in (1) one Equinox Shop location. The Retail Shop Stock Associate takes direction from the location’s District Shop Manager and Regional Director, with training support from the Retail Corporate Operations team, to ensure maximum productivity and compliance with all company policies and operations procedures in their flagship location.

SERVICE:

  • Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
  • Maintain knowledge of all club and Shop services, programs and products
  • Trained on basic register functions

OPERATIONAL EXCELLENCE:

  • Understands and upholds all loss prevention and inventory management policies on a consistent basis, and with on-hands execution of these policies and procedures in their location
  • Ensures timely/accurate completion of all assigned operational tasks
  • Operational responsibilities include, but not limited to, the following:
    • Return To Vendor (RTV) Process
    • Receiving New Merchandise
    • Transferring Merchandise
    • Inventory Preparation
  • Assists location with all Retail operational maintenance
  • Assists location with supply stock balancing

PRODUCT & PRESENTATION

  • Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
  • Performs initial and on-going maintenance of stockroom standards

PROFESSIONAL DIMENSION

  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

  • Proven leadership ability, and the ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  • Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

 

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Stock Associate, Brickell, Equinox

Are you ready to join a community that champions health and wellbeing? Equinox, a leader in the lifestyle and fitness industry, is looking for a Retail Stock Associate at our Brickell location in Miami, FL. In this dynamic role, you’ll power the operational excellence of our retail shop, ensuring every visitor has an unparalleled experience. You'll work closely with our District Shop Manager and collaborate with our Retail Corporate Operations team, executing a variety of tasks that help our flagship store thrive. From receiving new merchandise and maintaining inventory to enforcing loss prevention policies, every day will bring an opportunity to make a real impact. We value hard work, integrity, and a spirit of collaboration, so you’ll be supported as you build effective relationships with your colleagues and our valued clients. Plus, as an Equinox team member, you’ll enjoy thrilling perks like a complimentary gym membership and exclusive discounts on services and products. If you possess excellent organizational skills and a customer-first mentality, we can’t wait to meet you and discuss how you can contribute to our mission of maximizing life through fitness and community. Join us and be part of something bigger than just a job—be part of a lifestyle revolution with Equinox!

Frequently Asked Questions (FAQs) for Retail Stock Associate, Brickell Role at Equinox
What does a Retail Stock Associate do at Equinox in Brickell?

The Retail Stock Associate at Equinox in Brickell plays a crucial role in maintaining operational excellence within the retail shop. This includes tasks such as receiving and transferring merchandise, managing inventory, and ensuring a fantastic customer experience. The associate also enforces loss prevention policies and maintains organization in sales floors and stockrooms. Essentially, this position is vital for keeping the shop running smoothly!

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How do I apply for the Retail Stock Associate position at Equinox Brickell?

To apply for the Retail Stock Associate position at Equinox Brickell, you can visit our official careers website. It’s a straightforward process where you can submit your resume and cover letter detailing why you are a great fit for the role. We value passionate individuals eager to contribute to our vibrant community.

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What qualifications are required for the Retail Stock Associate role at Equinox?

Candidates for the Retail Stock Associate position at Equinox are expected to have proven leadership abilities and experience in customer service settings, preferably in retail. Important qualifications also include excellent time management and organizational skills, along with a strong work ethic characterized by honesty and integrity.

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What are the benefits of being a Retail Stock Associate at Equinox?

As a Retail Stock Associate at Equinox, you'll enjoy numerous benefits including a competitive salary, industry-leading commission opportunities, and complimentary access to our Club facilities. Additional perks include discounts on all Equinox products and services, enabling you to maximize your lifestyle and wellbeing.

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What is the work schedule like for a Retail Stock Associate at Equinox in Brickell?

The work schedule for a Retail Stock Associate at Equinox in Brickell is designed to fit the dynamic needs of our retail business. This means flexibility is essential, with the possibility of varied shifts throughout the week, including evenings and weekends. It’s all about delivering exceptional service when our clients need it most!

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What opportunities for growth exist for a Retail Stock Associate at Equinox?

At Equinox, our Retail Stock Associates have a plethora of opportunities for growth and advancement. We believe in investing in our talented team members, paving the way to more senior positions within the retail sector or even other departments within our company. With hard work and dedication, your career can truly flourish here!

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What kind of training will I receive as a Retail Stock Associate at Equinox?

As a Retail Stock Associate at Equinox, you’ll undergo extensive training to ensure you have the knowledge and skills necessary for success. This includes training on customer service best practices, inventory management, operational procedures, and loss prevention policies. Our supportive environment is perfect for you to learn and grow!

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Common Interview Questions for Retail Stock Associate, Brickell
How would you ensure exceptional customer service as a Retail Stock Associate at Equinox?

To ensure exceptional customer service as a Retail Stock Associate at Equinox, I would actively engage with customers, provide tailored assistance, and maintain a thorough knowledge of products and services available. I would also listen carefully to customer needs and respond with efficiency to exceed their expectations.

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Can you describe how you handle inventory management?

In managing inventory, I prioritize organization and accuracy. I regularly check stock levels, process incoming shipments promptly, and ensure that shelves are fully stocked. Plus, I follow all loss prevention measures to safeguard inventory against shrinkage or theft.

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What strategies would you use to maintain store organization?

To maintain store organization, I consistently enforce housekeeping standards. This means having a dedicated time each day for organization, ensuring backroom management is on point, and promoting teamwork among staff to maintain a visually appealing and orderly shopping environment.

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How do you respond to difficult customers?

When facing challenging customers, I remain calm, listen attentively, and empathize with their concerns. My goal is to find a resolution that satisfies them while adhering to company policies. Maintaining professionalism and showing genuine care is key in turning their experience around.

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What do you consider your biggest strength in the retail environment?

My greatest strength in the retail environment is my commitment to teamwork and relationship building. I thrive in collaborative settings and prioritize open communication, making me an asset in enhancing staff morale and creating an enjoyable experience for customers.

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How would you prioritize tasks during busy periods?

During busy periods, I would prioritize tasks based on immediate customer needs and operational demands. I ensure that customer service is the top priority but am also mindful of timely inventory management and store presentation, adjusting as needed throughout the shift.

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What steps would you take to stay updated on store products and services?

To stay updated on store products and services, I would regularly review internal resources provided by Equinox, participate in team meetings, and engage in discussions with coworkers. Additionally, asking customers for their experiences will help me stay informed about their interests and preferences.

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Describe a time you went above and beyond for a customer.

In a previous role, a customer needed a specific product that was sold out. I researched the availability in nearby stores, contacted them, and arranged for a transfer. This not only solved their issue but also reinforced their loyalty to our brand.

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How do you feel about working flexible hours?

I am very open to working flexible hours as I understand that retail operates at varied times. My priority is to contribute to the team whenever needed, and I believe flexibility is important to meet both customer demands and team cohesiveness.

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What draws you to the Retail Stock Associate position at Equinox?

I am drawn to the Retail Stock Associate position at Equinox because of the company’s commitment to promoting a healthy lifestyle. Equinox's focus on community, excellence, and innovation resonates with my personal values, and I’m excited to contribute to such a vibrant team.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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Full-time, on-site
DATE POSTED
November 28, 2024

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