Virtual Reading Assistant

Job Summary

A company is looking for a Virtual Reading Assistant to provide reading support to a visually impaired Veterans Service Representative.

Key Responsibilities:

• Orally read aloud various documents including PDF and handwritten forms, medical records, and evidence files
• Review outgoing communications such as emails, letters, and attachments
• Assist in interpreting inaccessible interfaces across multiple VA systems

Qualifications:

• Must be customer-service oriented, professional, and well-groomed
• Able to work in a remote, secure, and distraction-free environment
• Prior work with visually impaired individuals or disability accommodations
• Familiarity with Veterans Affairs systems such as VBMS, CAPRI, or Point
• Experience in administrative, interpreting, or document review roles