Customer Success Manager - job 19 of 50

Job Summary

A company is looking for a Customer Success Manager II.

Key Responsibilities

• Manage customer accounts and provide monthly product review reporting and optimization recommendations
• Analyze customer digital performance and ensure service level agreements are met
• Assist in driving customer retention and identify business growth opportunities

Required Qualifications

• Bachelor's degree or equivalent experience
• Google Analytics Certified
• 2+ years of account management and/or dealership experience
• Proficient knowledge of MS Office Suite and Salesforce Service Cloud
• Ability to work various shifts including evenings and weekends