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Senior Coordinator, Workplace Experience

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com

Who Are We Looking For?

The Senior Coordinator, Workplace Experience will support our Austin, TX office, primarily in providing administrative and operational support to employees. You’re a great fit if you’re detail oriented, a self starter, and have an eagerness to spearhead workplace culture and experience.

What will you be doing?

Day to day you will be expected to:

Ensure that you are meeting the workplace experience standards for the Austin, TX Office which includes but is not limited to -  managing the kitchen and pantry, ordering and stocking cleaning supplies and snacks, trash removal, and maintaining the coffee/beverage machines. Additionally, you will be employees’ and visitors’ first point of contact and provide administrative support for the People Team.  

  • Monitoring office supplies and ordering new inventory, furniture, appliances, and electronics as required with prior approval from the Senior Manager
  • Organizing and liaising with various vendors including but not limited to the building, cleaning, and external partners to ensure office compliance, cleanliness, and safety
  • Managing and reviewing mail and packages to ensure timely reviewal and retrieval for personnel
  • Assisting with on-boarding and off-boarding  by serving as a point of contact for the People Team to employees
  • Monitoring workplace requests and workplace attendance through Eden
  • Reporting office progress to senior management and working with them to improve office operations and procedures
  • Coordinating and supporting office events and onsite meetings

Requirements

Necessities

  • 3-5+ years in an administrative or office management position
  • Ability to lift ~35-50lbs in weight
  • Ability to push/pull 35-75lbs
  • Standing or walking for 4-5 hours per shift 
  • Bending to pick up items from the floor or to wipe down surfaces and stock supplies
  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Great customer service and interpersonal skills
  • Friendly, service-oriented personality
  • Keen attention to detail
  • Problem-solving and basic troubleshooting skills
  • Comfortable in a fast-paced environment
  • Reliable Transportation 

The Extras

  • Experience with Eden Workplace software 
  • Event planning
  • Experience with moving office locations 

Additional duties as assigned.

The expected base salary range for this position is $60K - $80K. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on Austin and other similar metro areas.

OUR BENEFITS

We’re a growth stage startup with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in midtown Manhattan so everyone has a setting that is the most productive for them. We provide our team with all the equipment they need (plus a few perks!) to work effectively remotely. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS

It starts the same for every candidate: getting to know the team members through 1 - 2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

Vestwell (NY) Glassdoor Company Review
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CEO of Vestwell (NY)
Vestwell (NY) CEO photo
Aaron Schumm
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Coordinator, Workplace Experience, Vestwell (NY)

Looking for an exciting opportunity with a cutting-edge financial technology company? Vestwell is on the hunt for a Senior Coordinator, Workplace Experience to join our vibrant Austin, Texas office! As a key player in our organization, you will spearhead initiatives that elevate workplace culture and employee experience. Your day-to-day activities will include managing the kitchen and pantry, ensuring our space is clean and welcoming, and providing top-notch administrative support to our People Team. You'll be the first point of contact for visitors and employees, helping create a friendly atmosphere right from the start. If you thrive in a fast-paced environment and have 3-5+ years of administrative or office management experience, we want to hear from you! Attention to detail, excellent communication skills, and a friendly, service-oriented personality are crucial for this role. You will also coordinate events, liaise with vendors, and manage office supplies to ensure everything runs smoothly. Bonus points if you've worked with Eden Workplace software! With a competitive salary range of $60K - $80K and benefits focusing on health, wellness, and hybrid work options, Vestwell is an incredible place to grow your career. Join us in powering the new savings economy and helping millions save for a brighter future!

Frequently Asked Questions (FAQs) for Senior Coordinator, Workplace Experience Role at Vestwell (NY)
What are the qualifications for the Senior Coordinator, Workplace Experience at Vestwell?

To be considered for the Senior Coordinator, Workplace Experience position at Vestwell, candidates should have 3-5+ years of experience in an administrative or office management role. Strong organizational and communication skills are essential, as well as a detail-oriented mindset. The ability to lift and handle materials, as well as being comfortable in a fast-paced environment, is also important.

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What are the responsibilities of a Senior Coordinator, Workplace Experience at Vestwell?

As the Senior Coordinator, Workplace Experience at Vestwell, your responsibilities will include managing the office environment by overseeing kitchen supplies, coordinating with vendors, and ensuring a welcoming atmosphere for everyone. You'll also assist with onboarding and offboarding employees while actively contributing to events and meetings that enhance workplace culture.

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What is the work environment like for the Senior Coordinator, Workplace Experience at Vestwell?

The work environment at Vestwell for the Senior Coordinator, Workplace Experience is dynamic and supportive. You'll interact with diverse team members in a vibrant Austin office. Vestwell prioritizes employee wellbeing and fosters a positive workplace culture where your contributions to the team are valued and recognized.

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What is the expected salary for the Senior Coordinator, Workplace Experience role at Vestwell?

The expected salary range for the Senior Coordinator, Workplace Experience role at Vestwell is between $60K and $80K. This competitive salary reflects the experience and skills necessary for the position and aligns with industry standards in Austin, Texas.

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What benefits does Vestwell offer to its employees?

Vestwell offers a range of benefits designed to prioritize employee health and wellness. In addition to competitive health coverage, employees enjoy generous vacation offerings, a hybrid work policy, and an engaging workplace experience. Team members are also eligible for a Company Bonus Pool and have access to a solid 401(k) plan.

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How can I prepare for the interview for the Senior Coordinator, Workplace Experience position at Vestwell?

To prepare for your interview for the Senior Coordinator, Workplace Experience at Vestwell, familiarize yourself with the company's mission and product offerings, reflecting on how your experience aligns. Be prepared to discuss your organizational skills, experience managing office supplies, and how you've enhanced workplace culture in past roles.

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What is the interview process like for the Senior Coordinator, Workplace Experience role at Vestwell?

The interview process for the Senior Coordinator, Workplace Experience position at Vestwell typically starts with one to two introductory conversations, followed by a skills assessment related to the role. Successful candidates may participate in a panel interview before a final reference check. Transparency is a priority, so candidates can expect open communication throughout.

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Common Interview Questions for Senior Coordinator, Workplace Experience
Can you describe your experience with managing office supplies and inventory as a Senior Coordinator?

When answering this question, focus on specific experiences where you managed inventory effectively. Discuss how you monitored supplies, ordered new inventory, and ensured that needs were met promptly. Highlight any software or tools you utilized to improve efficiency in this aspect.

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How do you handle difficult situations with visitors in the workplace?

Describe a specific situation where you encountered a challenging visitor and how you resolved the issue. Emphasize your strong communication skills and your commitment to ensuring that every visitor feels welcome and respected, portraying your service-oriented attitude.

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What strategies do you use to stay organized and manage multiple tasks?

Share your personal strategies for staying organized, such as utilizing digital tools or to-do lists. Mention how you prioritize tasks based on urgency and importance, and provide an example of how effective organization has led to successful project completion.

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Can you share an instance when you coordinated an office event? What were the key steps you took?

Detail a successful office event you coordinated. Discuss the planning process from brainstorming ideas to managing logistics. Highlight how you collaborated with team members and vendors and the positive feedback received after the event.

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Describe a time you improved the workplace culture in your previous role.

Think of a specific initiative or program you implemented that enhanced workplace culture. Explain the steps you took to introduce it, the challenges faced, and how you measured its success through employee feedback or engagement metrics.

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How do you ensure safety and compliance in the workplace as a Senior Coordinator?

Talk about the importance of safety and compliance in any office setting. Discuss specific protocols you've implemented to maintain compliance and ensure a safe workspace, and give examples of how you collaborated with vendors or management to enhance these practices.

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What tools or software have you used for office management tasks?

List any office management tools you've used, such as Eden Workplace software or others that help streamline tasks. Discuss how these tools have enhanced productivity and the way you approach your daily responsibilities.

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How do you approach onboarding new employees?

Describe your approach to onboarding by highlighting your emphasis on creating a welcoming environment. Provide examples of how you’ve facilitated onboarding sessions and supported new hires in their initial days to help them acclimate smoothly.

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What do you believe are the most important skills for a Senior Coordinator in Workplace Experience?

Discuss the skills you believe are crucial for a Senior Coordinator, such as strong communication, organizational prowess, and a service-oriented mindset. Provide anecdotes illustrating how you’ve effectively applied these skills in previous roles.

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Why do you want to work at Vestwell as a Senior Coordinator, Workplace Experience?

When answering this question, demonstrate your enthusiasm for Vestwell’s mission and products. Emphasize how you resonate with the company culture and the opportunity to contribute positively to workplace experience and company growth.

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Vestwell provides every employee in America with access to a retirement account by removing the friction points financial advisors and companies have in establishing and maintaining defined contribution & benefit programs. We look out for everyon...

33 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 24, 2024

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