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Strategy & Operations Analyst (Worker Operations)

Looking to have a genuine impact on a business rather than working in the background in an IB or big consulting firm?

Come help build something generational with alums from Yale, Harvard, UChicago, Penn, Uber, DoorDash, etc.

Take a look at the info below and if you think you have the grit and skills to work with the best, apply and we will reach out!

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

We are seeking an Analytical & Entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. You'll be a key member of our Market Operations team.

As a Strategy & Operations Analyst on our Business Team, you will work closely with our customers . You'll wear multiple hats to ensure the success of your market in terms of growth, marketplace health, and profitability and you'll be a cross-functional influential partner to the many teams that are critical to the successful execution of your plan, including Sales, Central Operations, Tech, Product, Marketing and more!

What You'll Do:

  • Lead Operational Excellence: Master Traba’s daily operations and drive excellence by optimizing processes that keep our marketplace running smoothly.

  • Innovate with Strategy: Identify inefficiencies, think strategically, and develop actionable plans to eliminate obstacles and boost productivity.

  • Elevate Client Engagement: Be the face of Traba for our business clients, delivering exceptional service and building strong, lasting relationships.

  • Product Adoption: Drive product adoption amongst our clients by becoming an expert on their needs and processes so you can offer mutually beneficial solutions to any challenges.

  • Be a Consultative Expert: Travel to clients, immerse yourself in their operations, and become a trusted advisor in areas like staffing, logistics, supply chain, and distribution.

  • Drive Projects to Success: Coordinate with Operations, Sales, Product, and Engineering teams to ensure seamless execution of cross-functional projects.

What You’ll Need:

  • Bachelor's degree in commerce, business, finance, engineering, or a related field, or equivalent work experience.

  • A methodical, process-driven mentality that is focused on both accuracy and efficiency.

  • An eagerness to roll up your sleeves and get into the details of processes.

  • High EQ and a resilient mentality that allows you to quickly overcome challenges and setbacks.

  • Exceptional communication skills and an ability to thrive in fast-paced environments under pressure.

  • Excellent organization, time management, and prioritization skills.

Bonus Points:

  • Experience in a client-facing role, are familiar with SQL and no code tools like Retool, experience working with product/engineering teams.

Benefits:

  • 📈 Start-up equity

  • 💰 Competitive Salary

  • 🩺 100% Paid health, dental & vision coverage

  • 🍽️ Dinner Provided via Grubhub & stocked kitchen for NY employees

  • 🚍 Commuter benefit

  • 🎤 Team building events

  • 🏋🏽 Gympass Benefit

  • 🌴 Flexible PTO

  • ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details:

The compensation range for this position is set between $75,000 and $85,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

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CEO of Traba
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Mike Shebat
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Average salary estimate

$80000 / YEARLY (est.)
min
max
$75000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategy & Operations Analyst (Worker Operations), Traba

Are you ready to make a real impact in the world of operations? At Traba, we're on a mission to revolutionize the staffing industry, and we're looking for a Strategy & Operations Analyst (Worker Operations) to join our vibrant team in New York City. If you prefer a dynamic work environment over the traditional confines of investment banks or large consulting firms, this could be the perfect opportunity for you. You'll simplify processes, promote growth, and drive operational excellence, all while building relationships with our clients. Your analytical prowess and entrepreneurial spirit are your ticket to success in running our two-sided labor marketplace. You won't just be another cog in the wheel; you'll be at the forefront of our strategy, collaborating closely with various teams, from Product and Tech to Sales and Marketing. You’ll get your hands dirty in client operations and act as a consultative expert to solve their challenges. Educated in commerce, business, or engineering, you possess not just knowledge but also the resilience to thrive in a fast-paced setting. Plus, with captivating benefits like start-up equity, competitive salary, and flexible PTO, Traba isn't just about work—it's about cultivating a community that dreams big and works hard. If you’re excited about elevating engagement and championing product adoption, this thrill-seeking journey is calling! Join us in making a difference today!

Frequently Asked Questions (FAQs) for Strategy & Operations Analyst (Worker Operations) Role at Traba
What does a Strategy & Operations Analyst at Traba do?

As a Strategy & Operations Analyst at Traba, you'll lead operational excellence, innovate strategic solutions, and elevate client engagement. Your role will involve optimizing processes, driving product adoption, and coordinating projects across teams. You will be a critical player in ensuring the marketplace runs smoothly and profitably while building lasting relationships with our business clients.

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What qualifications are needed for the Strategy & Operations Analyst position at Traba?

To qualify for the Strategy & Operations Analyst position at Traba, you need a Bachelor's degree in commerce, business, finance, engineering, or a related field. We're looking for someone with a methodical approach and strong communication skills, as well as a keen interest in operational details and resilience to overcome challenges.

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What is the salary range for a Strategy & Operations Analyst at Traba?

The salary range for the Strategy & Operations Analyst position at Traba is between $75,000 and $85,000, based on market analysis and applicant qualifications. Exceptional candidates may receive adjusted compensation depending on their unique skill set and experiences.

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What are the main responsibilities of a Strategy & Operations Analyst at Traba?

In the Strategy & Operations Analyst role at Traba, you'll master daily operations, identify inefficiencies, build client relationships, drive product adoption, and lead projects to success. Your contributions will help maintain the marketplace's growth and profitability, making you an invaluable team member.

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What benefits can I expect from working as a Strategy & Operations Analyst at Traba?

Working as a Strategy & Operations Analyst at Traba includes fantastic benefits such as start-up equity, competitive salary, 100% paid health, dental & vision coverage, flexible PTO, and team-building events. We truly care about our employees’ well-being and foster a supportive work environment.

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What kind of company culture does Traba promote for its Strategy & Operations Analysts?

Traba promotes a dynamic and inclusive culture rooted in values like dreaming big and a growth mindset. As a Strategy & Operations Analyst, you can expect to work in a collaborative environment where hard work is honored, challenges are embraced, and speaking up for our customers is treated with the utmost respect.

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How does the Strategy & Operations Analyst role fit into Traba’s mission?

The Strategy & Operations Analyst role at Traba is central to our mission of empowering businesses and workers. By ensuring operational excellence and building relationships with clients, you'll play a key role in enhancing productivity and unlocking new earning avenues for both businesses and workers.

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Common Interview Questions for Strategy & Operations Analyst (Worker Operations)
How do you prioritize tasks as a Strategy & Operations Analyst?

When answering this question, showcase your organizational and time management skills. Explain your method for assessing task urgency and importance, perhaps using tools or frameworks that help prioritize effectively.

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Can you give an example of a process you improved in your previous role?

Prepare to discuss a specific instance where you identified an inefficiency, implemented a solution, and the positive outcome that resulted. Highlight the steps you took and how this impacted the team's performance.

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How do you handle conflicts with team members or clients?

Outline your conflict resolution strategy. Emphasize your communication skills and approach to understanding different viewpoints to reach a mutually beneficial solution.

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What metrics do you consider important in assessing marketplace health?

Discuss relevant metrics such as customer satisfaction, operational efficiency, and profitability. Highlight how you would use these metrics to inform strategic decisions and improve performance.

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Describe how you approach client engagement as an analyst.

Share your method for building and maintaining strong client relationships, including listening to their needs, addressing concerns proactively, and delivering exceptional service.

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What strategies would you use to drive product adoption among clients?

Talk about your approach to understanding client needs and tailoring solutions that encourage product engagement. Consider discussing training sessions or feedback loops that help improve user experience.

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How do you ensure collaboration among cross-functional teams?

Discuss your communication skills and any tools or frameworks you use to facilitate collaboration. Provide examples of how you've successfully led or participated in cross-functional projects in the past.

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What experience do you have with data analysis tools like SQL?

Talk about your proficiency with SQL and any relevant tools you've used in the past. Share specific projects where you successfully leveraged data analysis to inform your decisions.

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How would you approach understanding a client’s operations?

Emphasize the importance of immersion and on-site visits. Talk about how asking insightful questions and observing workflows can help you become a trusted advisor to clients.

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What do you believe is the most critical skill for a Strategy & Operations Analyst?

Your response should reflect on analytical thinking, problem-solving abilities, and emotional intelligence. Explain how these skills relate to the role and contribute to success in a dynamic environment.

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Full-time, on-site
DATE POSTED
November 27, 2024

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