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Human Resources Assistant, Leave Management

The Human Resources Assistant – Leave Management provides specialized support to employees and the Human Resources department, emphasizing the administration of employee leave requests and ensuring compliance with applicable leave regulations, policies and workers’ compensation. This role serves as a key resource for employees, offering guidance on leave-related matters while also providing essential administrative support for broader HR functions.


Primary Responsibilites
  • Employee Support:
  • Provide assistance and guidance to employees with questions regarding leave policies and processes, including FMLA, short-term disability, Paid Family Leave, Workers' Compensation, and other leave types.
  • Critical interface between employees, labor relations and management.

  • Leave Administration:
  • Process and manage all leave-of-absence requests, ensuring proper documentation and compliance with legal and organizational requirements.
  • Manage workers’ compensation leaves and partner closely with managers, HR and labor to ensure smooth transitions for leaves and return to work.
  • Communicate leave policies, workers comp and procedures to employees and managers, ensuring clarity and understanding of rights and responsibilities.
  • Interpret and apply FMLA, ADA, and other relevant regulations as they relate to leave requests, accommodations, and compliance requirements.
  • Partner closely with HR colleagues on leave management issues with regard to employee relations and other company-wide initiatives
  • Maintain accurate leave records and track leave status, ensuring timely communication with all stakeholders regarding leave eligibility, approvals, denials, and return-to-work processes.
  • Prepare and distribute leave-related notices and correspondence in accordance with legal requirements and organizational protocols.

  • Administrative Support:
  • Provide administrative support to the Assistant General Manager of Human Resources and other HR team members as needed, with an emphasis on leave-related projects and tasks.
  • Assist with HR mailings, mass distributions, and informational campaigns related to leave policies, employee rights, and other relevant topics.
  • Participate and support reporting related to workers compensation and leave management. 
 
  • Compliance and Documentation:
  • Ensure timely distribution and accurate tracking of leave-related notices, including those required under FMLA, ADA, and other applicable laws.
  • Perform regular quality checks of leave-related data to ensure compliance and data accuracy.
  • Work with labor, legal and HR on required notices and communication with management. 


Skills and Qualifications
  • Bachelor’s degree or equivalent experience in Human Resources or related field (Associate degree with relevant experience and/or certifications will be considered).
  • 2-3 years of experience in HR, with a strong focus on leave administration.
  • Experience working with a unionized workforce preferred.
  • Strong understanding of leave administration, including FMLA, ADA, Workers' Compensation, and other relevant laws.
  • Data analysis and excel skills strongly preferred.
  • Excellent oral and written communication skills; bilingual abilities are a plus.
  • High level of accuracy, attention to detail, and organizational skills.
  • Ability to handle sensitive and confidential information with discretion and good judgment.
  • Proficiency with Microsoft Office Suite (Word, Excel, etc.) and HRIS systems (e.g., Lawson preferred).
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Strong analytical, research, and problem-solving skills.


Physical Demands
  • Prolonged periods of sitting and computer work.
  • Occasionally required to lift up to 20 pounds.
  • Must be able to work in-office 3-4 days a week.


The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.


The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Human Resources Assistant, Leave Management, The Metropolitan Opera

Join the Metropolitan Opera as a Human Resources Assistant specializing in Leave Management, where you’ll play a vital role in supporting our employees and the HR team. Located at the Lincoln Center in New York, NY, this position is tailored for those who are passionate about employee well-being and compliance with leave-related regulations. As a Human Resources Assistant, you’ll help employees navigate various leave processes, such as FMLA and Workers' Compensation. You’ll act as a crucial intermediary between employees, management, and labor relations, providing clarity on our leave policies and ensuring compliance with legal requirements. Your day-to-day tasks will involve managing leave requests, maintaining accurate records, and preparing necessary documentation. Additionally, you’ll assist HR leadership with projects, mass communications, and initiatives related to employee leave. Your attention to detail and solid knowledge of leave laws will be instrumental in maintaining our commitment to creating a supportive workplace for everyone. The ideal candidate will possess a bachelor’s degree or equivalent experience in HR, with 2-3 years focusing on leave administration and familiarity with unionized workforces. Strong communication skills, data analysis proficiency, and the ability to handle sensitive information are essential. If you’re looking for a fulfilling role that allows you to make a real difference in the workplace, we’d love to see you apply for the Human Resources Assistant – Leave Management position at the Metropolitan Opera!

Frequently Asked Questions (FAQs) for Human Resources Assistant, Leave Management Role at The Metropolitan Opera
What is the role of a Human Resources Assistant – Leave Management at the Metropolitan Opera?

The Human Resources Assistant – Leave Management at the Metropolitan Opera provides essential support to employees regarding various leave policies and ensures compliance with regulations like the FMLA and Workers' Compensation. This role allows you to be a key resource for employees while managing leave requests and maintaining accurate HR records.

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What qualifications are required for the Human Resources Assistant – Leave Management position at the Metropolitan Opera?

To be considered for the Human Resources Assistant – Leave Management position at the Metropolitan Opera, candidates should have a bachelor’s degree in Human Resources or a related field, along with 2-3 years of experience, particularly in leave administration. Experience in a unionized environment is preferred, and strong communication and analytical skills are essential.

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What are the primary responsibilities of the Human Resources Assistant – Leave Management at the Metropolitan Opera?

The main responsibilities include processing leave requests, ensuring compliance with applicable regulations, managing workers' compensation cases, and serving as a liaison between employees, management, and labor relations. Additional administrative tasks and involvement in HR projects also fall within this role.

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How does the Metropolitan Opera support diversity in the Human Resources Assistant position?

The Metropolitan Opera emphasizes the importance of diversity in the workplace and actively seeks to recruit individuals from diverse backgrounds for the Human Resources Assistant – Leave Management role. They are committed to providing an environment of mutual respect and equal opportunity for all applicants.

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What skills are essential for success in the Human Resources Assistant – Leave Management position at the Metropolitan Opera?

Key skills for success in the Human Resources Assistant – Leave Management role include effective communication, strong attention to detail, proficiency in data analysis, and an understanding of leave laws. Familiarity with HRIS systems and the Microsoft Office Suite is also necessary.

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What is the work environment like for a Human Resources Assistant – Leave Management at the Metropolitan Opera?

The work environment for a Human Resources Assistant – Leave Management at the Metropolitan Opera is collaborative and fast-paced, requiring the ability to work independently and as part of a team. The role is based in an office setting at the Lincoln Center, with the requirement to work in-office 3-4 days a week.

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What opportunities for professional development does the Metropolitan Opera offer for Human Resources Assistants?

The Metropolitan Opera encourages professional growth by providing resources for ongoing education, training programs, and the chance to collaborate on company-wide HR initiatives. This supportive environment aims to help Human Resources Assistants advance their careers within the organization.

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Common Interview Questions for Human Resources Assistant, Leave Management
How do you handle employee inquiries related to leave policies?

When addressing employee inquiries about leave policies, it's crucial to listen attentively and provide clear, accurate information. You can demonstrate your knowledge of the FMLA and other regulations while ensuring the employee feels supported. Use examples from your past experiences to show how you resolved similar inquiries effectively.

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Can you describe your experience with leave administration and compliance?

Share specific examples of your experience in leave administration, including how you've managed leave requests, ensured compliance with relevant laws, and maintained accurate records. Highlight your understanding of laws like the FMLA and your approach to staying updated on regulatory changes.

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What strategies do you use for effective communication with management regarding leave issues?

Effective communication with management is vital, and I would use regular updates and collaborative discussions to keep them informed about leave issues. I’d also prepare concise reports on leave trends and problem areas, ensuring management is well-equipped to make informed decisions.

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How would you manage a situation where an employee’s leave request is denied?

In such situations, it's essential to address the employee's concerns empathetically and provide insight on the reasons for the denial, referencing the policies involved. I would also discuss alternatives and next steps, ensuring the employee understands their rights and options moving forward.

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What role does data accuracy play in leave administration?

Data accuracy is crucial in leave administration because it ensures compliance with laws and enhances the decision-making process. In my previous roles, I performed regular audits of leave data to maintain accuracy and promptly addressed any discrepancies.

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How do you prioritize multiple leave requests simultaneously?

I prioritize leave requests by evaluating their urgency, adhering to legal requirements, and maintaining open communication with employees and managers. I also create a tracking system to monitor deadlines and ensure timely follow-up on each request.

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What experience do you have working with a unionized workforce in HR?

My experience with a unionized workforce includes understanding collective bargaining agreements and navigating the complexities of union-related leave issues. I’ve collaborated with union representatives to resolve conflicts, ensuring compliance with both organizational policies and union rules.

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Can you describe a time when you had to interpret complex leave regulations?

Yes, in my previous role, I had to interpret FMLA regulations for a unique case involving multiple leave requests. I consulted legal resources and collaborated with HR colleagues to ensure we provided the employee with accurate information, ultimately helping them navigate the process effectively.

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What tools or software have you used for leave management?

I’ve utilized HRIS systems like Lawson and other leave management software to track requests, maintain records, and generate reports. I'm also skilled with Excel, which I use for data analysis and tracking trends in leave usage.

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How do you handle confidential employee information related to leave management?

Handling confidential employee information requires discretion and adherence to policies. I ensure that all communications and records are secure, discuss sensitive matters in private settings, and follow the organization’s protocols for data protection to maintain trust and compliance.

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Founded in 1883, The Metropolitan Opera is an opera house that stages works from around the world. It is located in New York City, New York.

25 jobs
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Full-time, hybrid
DATE POSTED
November 26, 2024

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