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People Lead

🐦 About birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports millions of care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. Birdie is proud to be recognised as a B-corp.

Launched in 2017, Birdie is a team of socially motivated care, health, product and tech entrepreneurs. As of June 2022 we closed our series B funding with ÂŁ25m invested by Index Ventures, Sofina & Omers. In 2023 we were named 6th in Deloitte fast 50 celebrating innovation and entrepreneurship in Tech.

⚡️Your mission:

We are seeking a dynamic and experienced People Lead to manage innovation and projects across the People function. You will be the right hand to our Head of People who leads a strategic, data driven and product focussed team. 

Your primary objective will be to harness data in order to support and partner with managers to ensure the business meets its primary objectives quarter-on-quarter. This will mean overseeing performance management, EDI and employee engagement efforts which form key aspects of our culture. You will lead on projects contributing to our employer brand, process improvements and implementing proactive data sharing with our managers and leaders. 

This role requires an accomplished data-driven business partner with a passion for tech startups and a “roll up your sleeves” approach to solving complex problems. It is not a traditional HRBP role but offers significant opportunities for a data-led generalist who operates with attention to detail and precision in project delivery. 

🦸‍♀️ How you will contribute

  • Data-Driven Approach: Apply data and analytics to track performance and engagement metrics to develop proactive strategies for continuous improvement. You’ll lead on people data initiatives that provide managers with insights across our engagement and review results. You’ll know how to interpret data from multiple sources rather than relying purely on tooling to aggregate. 

  • Partnership: You’ll build relationships with data insights at the heart, knowing when insights are valuable, and when they aren’t in order to iterate on foundational practices where there is room for improvement. 

  • Successfully deliver and execute on Birdie’s people strategy in collaboration with the wider People Team

  • Operational efficiency & process improvement:  Review, improve and even disrupt the teams’ internal processes to enhance people experience. 

  • Diversity and Inclusion: Lead diversity initiatives to build an inclusive workforce that reflects Birdie’s principles.

🤩 You will bring:

  • At least 2 years of using, analysing and interpreting data to build People programmes and enhance partnership relationships

  • A successful & proven track record leading of partnering with stakeholders.

  • You have excellent coaching skills and create a curious, learning focused culture - enabling all Birdies  to reach their full potential.

  • Succinct communication skills with a focus on optimising for simplicity

  • Ability to influence, inspire change and negotiate at all levels while building trust 

  • Skills in optimising processes and implementing industry best practices 

  • Experience in building and promoting employer brand 

  • Passion for diversity, equity, and inclusion, and a commitment to making a meaningful impact. 

  • Working knowledge of People as a product and working in an agile way to drive incremental gains

  • A solid working knowledge of HR tech (we use Humaans, Lattice and Remote) and how to integrate for optimal efficiencies 

  • Low ego and an ability to thrive in ambiguity or with a number of variables. 

🗣️Interview Process

  • Intro with Jack, our People and Talent Ops Partner (30 mins) 

  • Expertise interview with Mel, Head of People (45 mins) 

  • Project day task with Mel and/or Geraldine, VP Ops (60 mins) 

  • Co-Founder Principles Interview (45 mins) 


🌈 Diversity, Equity, Inclusion and Belonging
At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging. We are headquartered in the UK but work flexibly, each coming into the office 1-2 times each week. It's essential to us that you’re able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

⚖️ Equal Opportunities Statement

We are an equal opportunity employer and we strive to reduce unconscious bias throughout our hiring process. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

We endeavour to embrace diversity, and promote an inclusive environment for all birdies, and actively work towards this with our Diversity & Inclusion Committee.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About People Lead, Birdie

At Birdie, we’re on a mission to radically transform home healthcare for older adults, and we’re looking for a dynamic People Lead to join our innovative team located at 4 Fulwood Place. As a People Lead, you will work closely with our Head of People on ambitious projects that shape our People function. Your role will revolve around harnessing the power of data to uplift various aspects of our culture, from performance management to employee engagement. In this data-driven position, you’ll have the opportunity to implement strategies that improve our operations while advocating for diversity, equity, and inclusion. Your insights will be vital in enhancing the experience of our team members and ensuring that Birdie’s core values shine through in everything we do. We’re not looking for a conventional HRBP; we want someone passionate about tech startups who can roll up their sleeves and tackle complex challenges head-on. You’ll play a central role in refining our processes, building relationships, and driving effective initiatives that echo Birdie’s vision. If you’re a collaborative spirit who possesses a detail-oriented mindset and a knack for data interpretation, we can’t wait to see how you’ll contribute to our journey. Join us at Birdie to help foster an environment where every member can thrive and make an impactful difference in the world of healthcare.

Frequently Asked Questions (FAQs) for People Lead Role at Birdie
What is the role of a People Lead at Birdie?

The People Lead at Birdie plays a crucial role in managing innovation across the People function. This dynamic position requires utilizing data analytics to support managers and enhance employee engagement and performance management initiatives, ultimately aligning the People strategy with the company's business objectives.

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What qualifications are needed for the People Lead position at Birdie?

To be a successful People Lead at Birdie, candidates should have at least 2 years of experience using and interpreting data to enhance People programs. Essential skills include exceptional coaching, succinct communication, and a strong focus on diversity and inclusion, ensuring that all employees can contribute their best.

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How does Birdie prioritize diversity and inclusion in the People Lead role?

As a People Lead, you will spearhead diversity and inclusion initiatives that reflect Birdie's commitment to creating a workforce where all individuals feel valued. This involves leading projects that promote adherence to our core principles and fostering an inclusive environment for all employees.

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Can you describe the interview process for the People Lead position at Birdie?

The interview process for the People Lead role at Birdie starts with an introductory chat with our People and Talent Ops Partner, followed by an expertise interview with the Head of People, and finally a project day task, culminating in a Co-Founder Principles interview. This structured approach ensures that candidates are well evaluated on their skills and fit for our culture.

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What makes Birdie's workplace culture unique for a People Lead?

Birdie's workplace culture centers around social motivation, a commitment to innovation, and an inclusive environment. People Leads are expected to contribute to this unique culture by leveraging data insights to improve team dynamics and enhance employee experiences, making it a rewarding endeavor.

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What tools and technologies does Birdie utilize for HR operations?

At Birdie, we utilize a select range of HR tech tools such as Humaans, Lattice, and Remote to optimize our HR processes. As a People Lead, you will work on integrating these technologies for enhanced efficiencies and streamlined operations, making a real difference in our People strategies.

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What are the growth opportunities for the People Lead role within Birdie?

The People Lead position at Birdie offers significant growth opportunities by allowing you to lead impactful projects that directly affect our corporate culture and employee engagement. You'll have the chance to grow your skills in data-driven decision making while advocating for innovative approaches within the HR domain.

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Common Interview Questions for People Lead
How do you utilize data to make decisions in the People Lead role?

In the People Lead role at Birdie, you should highlight your experience with data analytics. Discuss specific metrics you've tracked and how they informed your decisions or strategies. Focus on your ability to interpret data from various sources, providing actionable insights that drive improvements in employee performance and engagement.

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Can you describe a successful diversity initiative you led?

Share an example of a diversity initiative you spearheaded, explaining its objectives and the outcomes achieved. Highlight how you engaged stakeholders within the organization, the processes you put in place, and how success was measured, underscoring your commitment to creating an inclusive work environment.

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What strategies would you implement to improve employee engagement?

Discuss a multi-faceted approach to boosting employee engagement, such as regular feedback mechanisms, opportunities for professional development, and creating a culture of recognition. Highlight how data can guide these strategies and contribute to continuous improvement over time.

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How do you handle conflicts between stakeholders in a People Lead role?

Explain your conflict resolution approach, emphasizing communication and collaboration. Provide an example of a conflict you've managed, detailing how you facilitated discussions to understand differing perspectives and worked toward a solution that benefited all parties involved.

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What is your experience with HR tech solutions?

Showcase your familiarity with HR tech tools such as Humaans, Lattice, or Remote. Discuss how you've leveraged these platforms to enhance operational efficiency or improve employee experiences, emphasizing your ability to integrate tech solutions effectively.

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How do you ensure that new HR initiatives align with the company's overall strategy?

Talk about your process for aligning HR initiatives with strategic business goals. Highlight the importance of collaboration with leadership, understanding business objectives, and applying data insights to ensure that initiatives support broader company success.

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Describe your coaching philosophy as a People Lead.

Articulate your coaching philosophy by focusing on fostering a learning environment. Discuss your approach to empowering team members, encouraging professional growth, and developing tailored coaching plans that resonate with individual team members’ strengths and areas for improvement.

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What metrics do you track to assess the effectiveness of People programs?

Identify key metrics you utilize, such as employee turnover rates, engagement scores, and performance review outcomes. Explain how you analyze these data points to refine programs over time and demonstrate their impact on business objectives.

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How would you create a culture of continuous improvement in HR processes?

Outlay a strategy for fostering a culture of continuous improvement, including regular feedback loops, training opportunities, and process audits. Emphasize your approach to encouraging team input and utilizing insights to make informed adjustments.

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What do you think is the most important quality for a People Lead?

Reflect on the importance of empathy, communication, and adaptability in a People Lead role. Highlight how these qualities enable you to build strong relationships and drive meaningful changes within the organization, contributing to a positive workplace culture.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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