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People Operations Specialist (HR Systems)

About Jimdo

Join us to help unleash the power of the self-employed and help them thrive! 

Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germany. Fast forward to today, we’re a growing, profitable business with a team of 250+ people from 50 nationalities based in over 15 countries. Our portfolio serves the unique needs of microbusinesses. In addition to our GDPR-compliant website builder powered by AI, we offer an online store, legal text generator, business listings, social media integration, SEO, and more. We’re constantly developing new products and services that make the lives of microbusiness owners easier and help fuel their businesses. If you’re inspired by our mission and like the idea of working for a dynamic remote-first company where you can create impact from day 1, we’d love to meet you!

Role Overview :

We’re looking for a People Operations Specialist with a passion for HR systems and processes to join our People team. In this role, you’ll report to our People Operations Manager and play a key part in driving operational excellence across the employee lifecycle. From onboarding and global HR processes to system optimization, your expertise will ensure a seamless experience for our globally distributed team.

What you’ll be doing:

  • Act as the go-to expert for HiBob, optimizing workflows and automating HR processes.

  • Manage employee data and HRIS systems, ensuring accuracy and efficiency.

  • Prepare contract related paperwork efficiently and with a high degree of accuracy (Contracts, Amendments, Templates, etc.).

  • Streamline onboarding processes, ensuring consistency and excellence for new hires globally.

  • Collaborate with our PEO provider to manage employee lifecycle events and ensure compliance across regions.

  • Ensure our people operations documentation, policies, and announcements on Confluence are clear, accessible, and always up to date.

  • Use analytics to provide actionable insights and improve HR strategies.

What you bring to the table:

  • At least 3 years of experience in HR Operations, with a focus on HRIS systems (deep HiBob expertise required).

  • A structured, meticulous approach to managing processes and solving problems.

  • Basic AI literacy and enthusiasm for leveraging technology to improve workflows.

  • Strong communication and collaboration skills to work with internal teams and external providers.

  • A proactive mindset with the ability to adapt and innovate in a fast-paced environment.

  • Fluency in English (German is a plus but not essential).

What we offer:

Inspiring Mission: At our core, we are driven by a meaningful mission - to  empower solopreneurs and small businesses to succeed and  to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up  with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in. 

Support for your side hustles: We encourage side hustles. In addition, you get up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous  Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and curated learning paths. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package: 

  • Annual compensation reviews to ensure you're rewarded fairly.

  • A remote office set-up bonus to enhance your workspace.

  • A unique workation policy that allows you to work from different locations.

  • An employee assistance program, offering resources and counseling.

  • Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.


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Jimdo Applicant Privacy Policy

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Matthias Henze
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What You Should Know About People Operations Specialist (HR Systems), Jimdo

Are you passionate about HR systems and processes? Jimdo is looking for a People Operations Specialist to join our dynamic People team! We are on a mission to empower solopreneurs and small businesses, and we need someone like you to help us drive operational excellence across our globally distributed team. In this role, you'll be the go-to expert for HiBob, our HRIS system, optimizing workflows and automating HR processes for a seamless employee experience. Your responsibilities will include managing employee data, streamlining the onboarding process for new hires, and collaborating with our PEO provider to ensure compliance across regions. At Jimdo, we value flexibility and trust, offering a fully remote work environment where you can manage your hours to achieve optimal results. With your structure and attention to detail, you will prepare contract-related paperwork and maintain our people operations documentation on Confluence, ensuring it's always accessible and up-to-date. We believe in continuous growth and career development, providing you with opportunities to enhance your skills and contribute ideas from day one. Plus, you’ll be part of an extraordinary international team that celebrates diversity and promotes inclusivity. If you're ready to make a meaningful impact while navigating the exciting world of HR at Jimdo, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for People Operations Specialist (HR Systems) Role at Jimdo
What does a People Operations Specialist do at Jimdo?

At Jimdo, a People Operations Specialist plays a crucial role in enhancing the employee experience by optimizing HR systems and processes. This professional manages the HiBob HRIS, ensuring the accuracy of employee data and workflow automation. Additionally, the role involves preparing contract paperwork and collaborating with teams to facilitate a smooth onboarding experience.

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What qualifications are needed for the People Operations Specialist role at Jimdo?

To be a successful People Operations Specialist at Jimdo, candidates should have at least 3 years of HR operations experience, particularly with HRIS systems like HiBob. A meticulous approach to managing processes, strong communication skills, and the ability to thrive in a remote-first environment are essential.

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How does Jimdo support the professional growth of its People Operations Specialists?

Jimdo is committed to the continuous growth of its People Operations Specialists through access to LinkedIn Learning and tailored learning paths. The company encourages innovative ideas and provides a platform for employees to make meaningful contributions from the start.

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What is the company culture like at Jimdo for People Operations Specialists?

The company culture at Jimdo is centered around flexibility, diversity, and inclusivity. People Operations Specialists are part of an international team that values different perspectives, ensuring that every voice is heard and appreciated. This enhances collaboration and drives creativity within the company.

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Can a People Operations Specialist work remotely at Jimdo?

Absolutely! Jimdo offers a fully remote work setup, allowing People Operations Specialists to manage their working hours flexibly. This ensures that employees can balance their professional responsibilities with personal commitments effectively.

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What kind of projects will a People Operations Specialist work on at Jimdo?

A People Operations Specialist at Jimdo will work on a variety of projects focused on optimizing HR processes, enhancing employee onboarding, and managing the overall employee lifecycle. Additionally, the role involves utilizing analytics to derive actionable insights for improving HR strategies.

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What benefits does Jimdo offer its People Operations Specialists?

Jimdo provides a competitive benefits package that includes annual compensation reviews, a remote office setup bonus, a unique workation policy, employee assistance programs, and up to three free Jimdo websites for personal or professional projects.

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Common Interview Questions for People Operations Specialist (HR Systems)
How do you optimize HR processes as a People Operations Specialist?

Begin by assessing current HR processes for inefficiencies. Use a systematic approach to identify bottlenecks and implement workflow automation where possible. Tailor strategies to fit the needs of the organization, ensuring compliance and enhancing employee experience.

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Can you explain your experience with HiBob and other HRIS systems?

Discuss your hands-on experience with HiBob, highlighting specific tasks you’ve performed such as data management, workflow automation, and system optimization. If you have experience with other HRIS, provide examples of challenges faced and solutions implemented.

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What strategies do you use to ensure effective onboarding for new hires?

Employ a structured approach by creating a detailed onboarding checklist that covers all essentials. Engage with different departments to ensure a unified experience while using technology to streamline documentation and training processes.

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How do you handle compliance across different regions?

Stay informed about employment laws and regulations in various regions. Collaborate with your PEO provider to manage compliance effectively, ensuring all documentation is accurate. Developing a proactive plan to address any changes in regulations is key.

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Describe how you utilize analytics to improve HR strategies.

Utilize tools to gather HR metrics, such as employee turnover rates and onboarding satisfaction levels. Analyze this data to identify trends and areas for improvement, using these insights to make informed decisions that enhance HR strategies.

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What challenges have you faced in HR Operations and how did you overcome them?

Identify specific challenges, such as system integration issues or outdated processes. Discuss the steps taken to address these challenges, highlighting your problem-solving skills and ability to collaborate with other teams for effective solutions.

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How do you ensure accuracy and efficiency in managing employee data?

Implement a robust data management system that includes regular audits and checks. Automate data entry and updates to minimize human error, while maintaining clear documentation policies so everyone understands data handling procedures.

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What role does communication play in being a successful People Operations Specialist?

Effective communication is essential for collaboration with internal teams and external partners. Sharing information transparently and providing timely updates enhances teamwork, fosters trust, and ensures everyone is informed about process changes and improvements.

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Why is it important to have a structured approach to HR Operations?

A structured approach ensures consistency and clarity across HR processes, reducing the risk of error and improving employee satisfaction. It creates a predictable workflow that employees can rely on, enhancing their overall experience and engagement.

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What software tools do you find essential for HR operations?

Highlight tools such as HiBob, payroll systems, applicant tracking systems, and performance management software. Explain how these tools integrate with each other and improve efficiency, making the HR operations more effective.

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Jimdo’s mission is to unleash the power of self-employed small business owners and help them thrive.

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Full-time, remote
DATE POSTED
November 26, 2024

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