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Dispensary Sales Associate - Upper Westside

Dispensary Sales Associate | Reports to: Dispensary General Manager | Location: 2465 Broadway St, Upper West Side, NY

  • Perform store opening and closing procedures (such as cleaning, tablet placement/removal, and prepping workstations) 
  • Create an environment prioritizing customer and providing excellent customer interactions 
  • Check in, verify and/or create new customer profiles upon entry to the dispensary 
  • Maintain the highest level of confidentiality with customer information and interactions (on and off the clock) 
  • Controlling the pace of customer traffic within the dispensary 
  • Educate and assist customers in creating orders by providing suggestions in regard to available products based on physician recommendations and specific customer needs 
  • Informing customers of any current promotions or highlighted products 
  • Create customer orders and accept payment at POS using provided operating system 
  • Keep up to date with company brands, products, policies and procedures 
  • Budtenders may be asked to assist in occasional deliveries (scheduled and discussed ahead of time) 
  • Must be able to meet all physical requirement of the job; ie lift 50 pounds, sit/stand, bend/kneel for extended periods of time
  • Other duties as assigned by Manager

Starting Wage - $20.00 per hour

Equal Employment Opportunity

It is the Company's policy to provide equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of actual or perceived race, color, religion, , sex, pregnancy, national origin age, physical or mental disability, marital status,  or any other basis protected by local, state, or federal laws. Consistent with the law, the Company also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices.

The Company will endeavor to accommodate the sincere religious beliefs of its employees to the extent such accommodation does not pose an undue hardship on the Company's operations. If employees wish to request such accommodation, they should contact the Human Resources Department.

This policy applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfer, disciplinary action, and social and recreational programs. It is the responsibility of every manager and employee to conscientiously follow this policy. Any employee having any questions regarding this policy should discuss them with the Human Resources Department. 

Vision Statement

To be the leading provider of the Highest Quality Cannabis and overall best Consumer Experience in the world.

To infuse Creativity, Innovation and Positivity into an exceptional company, grounded by strategy derived from the true culture that has shaped the industry and our different lifestyles.

To form deep and lasting bonds with our employees, partners and patrons by treating them with respect and transparency, like we treat our friends and family and by doing that, ultimately deliver an overall outstanding journey.

Mission Statement 

We are on a mission to re-define excellence in the cannabis industry.

At every stage of the customer experience, we will aspire to stand out as pioneers, going above and beyond, guarding the quality of the products and the overall consumer journey.

Embrace the culture that has shaped our industry, and in its spirit, we build our brand, and partnerships.

Always uphold the relationships with our internal team, brand partners and clientele with the highest importance, transparency and respect, as it is and always will be the foundation for our being, and for them – we will keep pushing the boundaries of quality and innovation.

Be relentless in our pursuit to build The Flowery to more than a cannabis brand; a movement to manifest a commitment to a tight community, magical plant, eclectic culture, mind medicine, exceptional experiences, genuine relationships, and a bullish legacy of excellence that transcends boundaries.

Retail sales and/or cannabis industry experience preferred.

Paid Time Off Accruals

Average salary estimate

$41600 / YEARLY (est.)
min
max
$41600K
$41600K

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What You Should Know About Dispensary Sales Associate - Upper Westside, The Flowery NY

Are you ready to take on an exciting role as a Dispensary Sales Associate with us in the vibrant Upper West Side? Join our dynamic team where your focus will be all about creating a welcoming atmosphere for our customers and ensuring they have the best experience possible. As a Dispensary Sales Associate, you'll play a crucial role opening and closing the store, managing customer traffic, and helping clients make informed decisions about our extensive range of cannabis products. You’ll have the opportunity to shine by educating customers about promotions, assisting them in placing their orders, and offering personalized suggestions based on their needs and physician recommendations. With your friendly demeanor, you'll build rapport with our customers while maintaining confidentiality and professionalism. We are proud of our company's focus on growth, respect, and excellence. You'll be supported with continuous training on our product offerings, policies, and procedures to help you thrive in your role. While you’ll need to be physically prepared to lift up to 50 pounds and stand for extended periods, the rewards of delivering exceptional customer service and being a part of a movement making a difference in the cannabis space are truly fulfilling. If you're passionate about customer interactions and want to grow within the cannabis industry, we’re eager to meet you and embark on this journey together.

Frequently Asked Questions (FAQs) for Dispensary Sales Associate - Upper Westside Role at The Flowery NY
What does a Dispensary Sales Associate do at the Upper Westside?

A Dispensary Sales Associate at the Upper Westside is responsible for creating an inviting environment for customers, managing store operations, educating clients on available cannabis products, processing orders, and maintaining customer profiles. Your role will be integral in ensuring customers receive top-notch service while upholding the company's standards of confidentiality and professionalism.

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What skills are required for the Dispensary Sales Associate position in Upper Westside?

To excel as a Dispensary Sales Associate in Upper Westside, you should have strong customer service skills, the ability to manage customer traffic efficiently, and a basic understanding of cannabis products. Previous retail or cannabis industry experience is preferred. Additionally, strong communication and problem-solving abilities will help you thrive in this role.

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What is the salary for a Dispensary Sales Associate at the Upper Westside?

The starting wage for a Dispensary Sales Associate at the Upper Westside is $20.00 per hour. In our company, we believe in rewarding our team members fairly for their hard work and commitment to providing excellent customer service.

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Are there opportunities for career growth as a Dispensary Sales Associate in Upper Westside?

Yes, there are ample opportunities for career growth for a Dispensary Sales Associate in Upper Westside. Our company is dedicated to our employees' professional development and encourages advancement within the organization. With continuous training and support, you can take steps toward a successful career in the cannabis industry.

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What is the work environment like for a Dispensary Sales Associate at Upper Westside?

The work environment for a Dispensary Sales Associate at Upper Westside is dynamic and engaging. You'll be part of a friendly and supportive team that prioritizes collaboration and outstanding customer experiences. The atmosphere is focused on innovation and education, making it an exciting place to work.

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How does the Upper Westside ensure equal employment opportunities for Dispensary Sales Associates?

At Upper Westside, we are committed to providing equal employment opportunities to all applicants and employees. Our policy ensures that we do not unlawfully discriminate based on race, color, religion, sex, or other protected categories. We also strive to provide reasonable accommodations for disabled individuals and make sure our workplace embraces diversity and inclusion.

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What are the physical requirements for a Dispensary Sales Associate role at Upper Westside?

The physical requirements for a Dispensary Sales Associate at Upper Westside include the ability to lift up to 50 pounds, sit or stand for extended periods, and bend or kneel as needed. It's essential to meet these requirements to provide the best service possible and handle the physical demands of the role.

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Common Interview Questions for Dispensary Sales Associate - Upper Westside
What interests you about the Dispensary Sales Associate position at Upper Westside?

When answering this question, express your genuine interest in the cannabis industry and how you believe the role aligns with your skills and career goals. Highlight your passion for customer service and the excitement of working in a retail environment while contributing to a positive and inclusive company culture.

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Can you describe your experience related to cannabis or the retail sector?

Be specific about your past experiences in the retail or cannabis industry. Discuss what you learned in those roles, particularly focusing on customer interaction, product knowledge, or any other relevant skills that make you a suitable candidate for a Dispensary Sales Associate.

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How would you handle a difficult customer situation as a Dispensary Sales Associate?

When tackling this question, use the STAR method (Situation, Task, Action, Result) to frame your response. Share an example of a challenging customer interaction, how you addressed their concerns, and what the outcome was. Emphasizing your strong communication skills and ability to remain calm under pressure is vital.

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What do you know about our product offerings and company values?

To prepare for this question, take some time to research Upper Westside's product offerings and core values. Share specific products or initiatives that resonate with you and explain how they align with your personal values, illustrating your interest in being part of the team.

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How do you prioritize customer confidentiality in your work?

Describe your understanding of the importance of confidentiality in the cannabis industry, particularly regarding customer profiles. Emphasize your commitment to maintaining discretion and ensuring a respectful environment for all clients while handling their information with care.

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How would you educate a customer about cannabis products?

Highlight your ability to simplify complex information and your passion for education. Discuss your approach, such as actively listening to customer needs and preferences, and suggesting suitable products based on their interests or medical recommendations.

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Tell us about a time when you had to work as part of a team.

Share a specific example of a team project or scenario where you played a role, focusing on your communication, collaboration, and problem-solving skills. Discuss the outcome and how working together helped achieve the goal.

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What steps would you take to stay informed about current cannabis products and trends?

Describe your strategies for staying informed, such as following industry news, participating in training sessions, and engaging with colleagues. Show your proactive approach to continuous learning and growth within the cannabis industry.

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Why do you believe customer service is essential in this role?

Discuss your perspective on the critical role customer service plays in building loyalty and trust within a dispensary environment. Emphasize that exceptional service can lead to repeat business and strengthen the company's brand reputation.

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What qualities do you think are essential for a successful Dispensary Sales Associate?

Highlight qualities such as empathy, knowledge, communication skills, and a positive attitude. Explain how these traits contribute to an excellent customer experience and how you embody them in your approach to work.

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MATCH
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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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