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Clinical and Community Outreach Manager

We are seeking a dynamic and passionate Clinical and Community Outreach Manager to drive Talkiatry's mission by connecting our high-quality mental health services with the communities and clinical partners who need them. In this newly established role, you’ll not only help build relationships with providers and community organizations, but you’ll also play a pivotal role in shaping the development of the department, setting the foundation for impactful outreach initiatives at Talkiatry. We’re looking for a self-starter with a motivated, business-owner mentality who can bring both strategic insight and hands-on energy to this essential role.   


You will:
  • Build and manage strategic partnerships with healthcare providers and community organizations to drive referrals and expand Talkiatry’s reach in targeted communities.  
  • Develop and execute outreach strategies to promote Talkiatry's services, identifying and engaging with key patient referral sources across priority markets.  
  • Represent Talkiatry in the field 4-5 days per week, meeting with providers, community leaders, and patients to discuss needs, address barriers to mental health care, and foster collaborative partnerships.  
  • Organize and lead educational meetings, presentations, and events (in-person and virtual) to enhance brand awareness and promote Talkiatry's unique approach to mental health care.  
  • Collect and analyze community feedback to inform Talkiatry’s marketing, clinical programs, and future service development, ensuring our offerings remain relevant and impactful.  
  • Collaborate with internal teams (Marketing, Product, Clinical Operations) to align outreach efforts with broader Talkiatry initiatives and operational goals.  


You have:
  • 3-5 years of experience in outreach, business development, or clinical relations in healthcare, with a demonstrated ability to build and manage strategic partnerships.  
  • Must be based in the Metro New York City area, with the ability to work both in the field and at our Manhattan office as needed.  
  • Knowledge of the healthcare landscape, especially in mental health or related fields, with a strong understanding of community needs and clinical workflows, is a plus but not required 
  • Outstanding interpersonal and communication skills, with the ability to connect, engage, and inspire diverse stakeholders, from clinicians to community leaders.  
  • A proactive and self-motivated approach, with strong project management skills and an ability to adapt in a fast-paced environment.  
  • Familiarity with CRM tools and experience in managing data for outreach and reporting.  
  • A bachelor’s degree in healthcare, business, communications, or a related field is a plus but not required 


Why Talkiatry:
  • Top-notch team: Join a diverse, motivated group committed to reshaping mental health care.  
  • Collaborative environment: Work in a supportive setting where innovation is encouraged.  
  • Flexible hybrid location: While this is a field-based role, you’ll also have the flexibility to work from home and visit our Manhattan office (NoMad) as needed.  
  • Excellent benefits: Talkiatry offers comprehensive medical, dental, and vision plans effective from day one, 401K with match, generous PTO, paid holidays, paid parental leave, and more.  
  • Growth potential: As Talkiatry expands, you’ll have opportunities to enhance your skills and advance your career.  
  • Meaningful impact: Help remove barriers to mental health care in underserved communities and make a tangible difference in the lives of patients and providers.  


$85,000 - $100,000 a year
The compensation range for this position is an annual salary of $85k - $100 + 15% potential bonuses based on performance.  

Commuter Stipend & Milage Reimbursement: NYC employees will be provided a monthly stipend for public transportation costs all other employee will be granted milage reimbursement for miles driven to perform outreach.   

Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.  

We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 


Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  

 

 

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 

 

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 

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What You Should Know About Clinical and Community Outreach Manager, Talkiatry

Talkiatry is on the lookout for an enthusiastic Clinical and Community Outreach Manager to join our dynamic team in New York, NY! In this exciting role, you’ll be the key player in bridging our outstanding mental health services with the communities that need them the most. We are eager to find someone who embodies a self-starter spirit, equipped with a business-owner mentality to lead outreach initiatives that truly make a difference. You'll be building and nurturing strategic partnerships with healthcare providers and community organizations, helping us drive referrals and expand our reach to underserved areas. Your week will consist of representing Talkiatry in the field 4-5 days, connecting with providers, community leaders, and patients, while also organizing engaging educational meetings to showcase our innovative approach to mental health care. But that’s not all! Your insights will help shape our clinical programs and ensure we are always responding to community feedback. With 3-5 years of experience in outreach or healthcare business development, exceptional interpersonal skills, and a knack for project management, you could be the perfect fit. The rewards are immense, from joining a top-notch team and enjoying flexible work conditions to making a meaningful impact on patient lives. So, if you’re ready to play a vital role in transforming mental health care access at Talkiatry, we can’t wait to see what you bring to the table!

Frequently Asked Questions (FAQs) for Clinical and Community Outreach Manager Role at Talkiatry
What does a Clinical and Community Outreach Manager do at Talkiatry?

The Clinical and Community Outreach Manager at Talkiatry plays a crucial role in connecting the company's mental health services with patients and community partners. This position involves developing strategic partnerships, executing outreach initiatives, and representing the organization in various settings, all aimed at enhancing mental health care access.

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What qualifications are required for the Clinical and Community Outreach Manager position at Talkiatry?

To be considered for the Clinical and Community Outreach Manager role at Talkiatry, candidates should have 3-5 years of experience in outreach or business development within healthcare. Strong communication skills, a proactive mindset, and project management abilities are essential. Knowledge of the mental health landscape and CRM tool familiarity is a plus.

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What are the key responsibilities of the Clinical and Community Outreach Manager at Talkiatry?

Key responsibilities include building strategic partnerships with community organizations, developing outreach strategies, organizing educational events, and collaborating with internal teams to align efforts with broader organizational goals. The role is all about increasing access to mental health care and fostering impactful relationships.

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What is the working environment like for the Clinical and Community Outreach Manager at Talkiatry?

Talkiatry offers a flexible hybrid work environment for the Clinical and Community Outreach Manager role. While the position is primarily field-based, there is also the option to work from home and visit the Manhattan office, ensuring a balance between outreach efforts and office collaboration.

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Why should I apply for the Clinical and Community Outreach Manager position at Talkiatry?

Applying for the Clinical and Community Outreach Manager position at Talkiatry means you would be part of a dedicated team working to reshape mental health care access. You’ll enjoy a comprehensive benefits package, opportunities for professional growth, and the chance to make a tangible impact on communities in need.

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What kind of impact can a Clinical and Community Outreach Manager make at Talkiatry?

A Clinical and Community Outreach Manager at Talkiatry has the potential to make significant contributions by identifying and addressing barriers to mental health care, partnering with community stakeholders, and driving initiatives that ensure vital services reach underserved populations. Your work can genuinely change lives.

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What is the salary range for the Clinical and Community Outreach Manager position at Talkiatry?

The Clinical and Community Outreach Manager position at Talkiatry offers a competitive salary range of $85,000 to $100,000, plus performance-based bonuses. Additionally, employees benefit from a commuter stipend for public transportation or mileage reimbursement as applicable.

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Common Interview Questions for Clinical and Community Outreach Manager
What strategies would you implement to build partnerships as a Clinical and Community Outreach Manager?

To build effective partnerships, I would first conduct comprehensive research to identify key stakeholders in the healthcare and community sectors. Building genuine relationships is essential, so I would focus on interpersonal communication and active listening to understand their needs. I’d then propose mutually beneficial collaborations, ensuring alignment with Talkiatry’s mission.

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How do you prioritize outreach initiatives in a fast-paced environment?

In a fast-paced setting, prioritization involves assessing outreach initiatives based on potential impact, available resources, and alignment with organizational goals. I would use project management tools to track progress, set clear timelines, and continuously evaluate the effectiveness of each initiative, making adjustments as necessary.

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Can you describe your experience with community engagement and outreach?

I have successfully engaged with various community organizations by conducting needs assessments and organizing educational workshops. My experience includes collaborating with local health clinics and non-profits to create outreach programs that effectively inform and connect underserved populations with essential mental health services.

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What is your approach to analyzing community feedback?

I prioritize creating channels for community feedback, such as surveys and focus groups, and then analyze the data thoroughly to identify trends and areas for improvement. This insight helps me inform outreach strategies and ensures our services remain effective and relevant to community needs.

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How would you represent Talkiatry in the community?

As a representative of Talkiatry, I would embody our values in all interactions, conveying sincerity and a genuine commitment to improving mental health access. By sharing our mission and success stories, I’d engage various stakeholders and foster trust, emphasizing collaboration and shared goals.

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What experience do you have with CRM tools for tracking outreach efforts?

I have utilized CRM tools to manage contacts and track outreach efforts successfully. This included inputting data from meetings, monitoring referral sources, and generating reports to measure campaign effectiveness. Familiarity with such tools optimizes our outreach processes and maintains organized records.

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Why is community outreach essential in mental health care?

Community outreach is crucial in mental health care because it brings services directly to those who need them the most. It raises awareness of available resources, breaks down barriers to access, and fosters relationships crucial for ongoing engagement and support in managing mental health.

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How would you educate community organizations about mental health challenges?

I would develop tailored educational materials and presentations to address prevalent mental health challenges in the community. Hosting workshops and training sessions can empower community organizations with knowledge and tools, thus equipping them to support individuals better while reinforcing Talkiatry's resources.

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Describe a challenging outreach experience you faced and how you handled it.

In a previous outreach role, I encountered resistance from a community group skeptical of mental health services. I listened to their concerns, provided data-backed information about our services, and engaged them in a dialogue. Building trust through communication ultimately transformed the relationship, leading to a fruitful partnership.

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What trends do you find most important in mental health care right now?

Current trends in mental health care include a focus on telehealth services, fostered by the pandemic, and the growing recognition of mental health as an essential component of overall well-being. Additionally, community-driven initiatives to reduce stigma around mental health continue to gain momentum, making outreach ever more essential.

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Transform psychiatry with accessible, human, and responsible care.

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Full-time, hybrid
DATE POSTED
November 28, 2024

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