Job details

Manager, Analytics & Insights

We are seeking a Manager of Analytics and Insights to aid in the development of our Clinical Analytics program, which has the potential to transform the way we serve our clinicians and patients.

In this role, you will build on our existing data infrastructure and established data warehouse to develop true business intelligence for our Therapy Operators and Clinical leaders in the marketplace. Those marketplace leaders will depend on you to upgrade our operational performance reporting, launch the next iteration of our clinician balanced scorecards, and spin up tools and ad hoc analyses to help everyone work at the top of their potential. In addition, our Clinical Quality leaders will seek your advice on policy setting and prioritization and our Product leaders will leverage the work of you and your team to map out selection and timing of workflow automation priorities.

About Talkiatry:

Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.

We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

You will:

Work with Therapy Operational and Clinical leaders as well as Data and Strategic Finance to support the operation by leveraging data to drive performance management
Develop, analyze and summarize actionable insights on various operational, financial and clinical quality metrics. Identify trends and areas of opportunity to drive improvement.
Develop and iterate on the therapist scorecards, dashboards and new metrics to drive performance improvement conversations.
Serve as a liaison to our therapy leadership team and use these metrics to make real-time decisions and monitor and measure the impact of those decisions
Collaborate with our Informatics, Engineering, and Data Product team to flow data into and out of our enterprise data warehouse

You have:

A minimum of 3-5 years of experience with developing solutions using advanced data visualization tools and languages, including R, SAS, SQL, Python, Excel, Tableau, MicroStrategy, or PowerBI
Expertise in transforming large datasets into insights, folding in business context even when it’s unfamiliar to you at first
Ability to convey the usefulness of reports and analysis to internal and external stakeholders who are unfamiliar with data and analytics
Understanding of industry trends in emerging technology and analytics
Preferred experience in healthcare data, including clinical quality measures

Why Talkiatry:

Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
Collaborative environment: be part of building something from the ground up at a fast-paced startup
Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
It all comes back to care: we’re a mental health company, and we put our team’s well-being first

$120,000 - $140,000 a year

Compensation range for this position is an annual salary of $120,000 - $140,000, plus up to 10% bonus depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications.

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Talkiatry Glassdoor Company Review

2.8

Talkiatry DE&I Review

3.6

CEO of Talkiatry

Robert Krayn and Georgia Gaveras, DO

Approve of CEO

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What You Should Know About Manager, Analytics & Insights, Talkiatry

At Talkiatry, we're on the lookout for a passionate Manager of Analytics & Insights to join our dynamic team in New York, NY. If you're excited about creating meaningful change in the healthcare industry through data, you'll fit right in! In this role, you’ll take the reins in developing our Clinical Analytics program, positively impacting the way we serve our clinicians and patients alike. Imagine utilizing your skills to enhance our data infrastructure and data warehouse, creating advanced business intelligence for our Therapy Operators and Clinical leaders. Your work will be pivotal in upgrading performance reporting and launching new scorecards and tools that help teams reach their full potential. Collaboration is key here, and you'll be working closely with our Clinical Quality leaders and Product leaders, ensuring that your insights drive real-time decisions and inform transformation. We’re looking for someone with a solid background in data visualization tools like Tableau and PowerBI, who can turn complex datasets into actionable insights. Your ability to communicate these insights effectively to diverse stakeholders will be a game changer for Talkiatry. With our mission to transform psychiatry through accessible care, you’ll be part of a top-notch, diverse team dedicated to improving mental health care, all while enjoying great benefits and opportunities for professional growth.

Frequently Asked Questions (FAQs) for Manager, Analytics & Insights Role at Talkiatry

What does the role of Manager, Analytics & Insights at Talkiatry involve?

As the Manager, Analytics & Insights at Talkiatry, you will spearhead the development of our Clinical Analytics program. This involves building on our existing data infrastructure to create comprehensive business intelligence that supports Therapy Operators and Clinical leaders. Responsibilities include performance reporting, scorecard development, and providing actionable insights to inform decision-making processes.