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Senior Manager, Analytics & Insights

We are seeking a rockstar business intelligence leader to help form our newly formed Clinical Analytics and Insights team. You and the team will have the potential to transform the way we think about the company’s strategy, how we serve our clinicians and patients, how we drive growth and control costs, and ultimately how we provide the highest quality care for our patients. 


As Sr. Manager, Analytics and Insights, you will build on our existing data infrastructure to develop true business intelligence for our Operators and Clinical leaders in the marketplace. Those marketplace leaders will depend on you to upgrade our operational performance reporting, launch the next iteration of our clinician balanced scorecards, and spin up tools and ad hoc analyses to help everyone work at the top of their potential. In addition, our Clinical Quality leaders will seek your advice on policy setting and prioritization and our Product leaders will leverage the work of you and your team to prioritize their work and map out selection and timing of workflow automation priorities.  


You will:
  • Create insights into our business and develop tangible recommendations and hypotheses how we can improve across growth, costs, quality, and patients and clinician experience 
  • Work with Operational and Clinical leaders (dyad leadership model) as well as Data and Strategic Finance to bridge the gap in data capabilities today, including finalizing the design of the next iteration of our clinician scorecards 
  • Collaborate with our Informatics, Engineering, and Data Product team to flow data into and out of our enterprise data warehouse  
  • Use this improved and more automated infrastructure to build out tools, dashboards, individual clinician scorecards, and develop new metrics 
  • Serve as a strategic advisor as our market leaders use these metrics to make real-time decisions and monitor and measure the impact of those decisions 


You have:
  • 5-8 years of experience in creating business insights and intelligence, by developing solutions using advanced data visualization tools and languages, including R, SAS, SQL, Python, Excel, Tableau, MicroStrategy,or PowerBI but also your business acumen 
  • Expertise in transforming large datasets into insights, folding in business context even when it’s unfamiliar to you at first 
  • Exceptional presentation and communication skills to convey the usefulness of insights, reports and analysis to internal and external stakeholders who are unfamiliar with data and analytics 
  • Understanding of industry trends in emerging technology and analytics 
  • Preferred experience in healthcare data, including clinical quality measures 


Why Talkiatry:
  • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care  
  • Collaborative environment: be part of building something from the ground up at a fast-paced startup   
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands 
  • It all comes back to care: we’re a mental health company, and we put our team’s well-being first  
  • Excellent benefits: health insurance on day one, 401k match with match, generous PTO plus paid holidays, paid parental leave, and more!  
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands   
  • It all comes back to care: we’re a mental health company, and we put our team’s well-being first  



$130,000 - $165,000 a year
Compensation range for this position is an annual salary of $130,000 - $165,000, plus up to 10% bonus depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications. 

About Talkiatry:


Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.  

We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 




Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  

 

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 

 

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 

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CEO of Talkiatry
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Robert Krayn and Georgia Gaveras, DO
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Average salary estimate

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$130000K
$165000K

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What You Should Know About Senior Manager, Analytics & Insights, Talkiatry

Join Talkiatry as a Senior Manager, Analytics & Insights in New York, NY, where you'll be a pivotal player in our newly established Clinical Analytics and Insights team. This is a fantastic opportunity for a business intelligence leader like you to make a real difference in how we enhance our strategies, serve our clinicians and patients, and drive growth while managing costs. In this role, you'll be crucial in building a robust data infrastructure that empowers our Operators and Clinical leaders to optimize operational performance. You'll spearhead the upgrade of our reporting structure, lead the development of clinician balanced scorecards, and create tools for ad-hoc analyses that help maximize our team's potential. Your collaborative work with dyad leaders from our Operational and Clinical teams will bridge data gaps and shape the future of our analytics capabilities. As a trusted advisor, you'll influence market decisions while transforming large datasets into actionable insights. With your experience in healthcare data and advanced data visualization tools, you’ll ensure that our insights resonate with both familiar and unfamiliar audiences. Here at Talkiatry, we're not just about data; we're about making mental health care better for everyone. You'll thrive in our top-notch, collaborative environment while being part of a mission-driven team that prioritizes well-being. If you're ready to grow your career with us and hone your skills in a startup atmosphere, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Analytics & Insights Role at Talkiatry
What does a Senior Manager, Analytics & Insights at Talkiatry do?

As the Senior Manager, Analytics & Insights at Talkiatry, you will lead the Clinical Analytics and Insights team, transforming how data influences our strategy and operational decisions. Your role will encompass enhancing business performance reporting, creating balanced scorecards for clinicians, and advising on policies that improve patient and clinician experiences. You'll collaborate extensively with various teams to drive data-driven decisions.

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What skills are required for the Senior Manager, Analytics & Insights role at Talkiatry?

To excel as a Senior Manager, Analytics & Insights at Talkiatry, you should possess 5-8 years of experience in business intelligence, expertise in data visualization tools such as Tableau or PowerBI, and strong communication skills. Familiarity with healthcare data and analytics, along with the ability to convey complex insights to non-technical stakeholders, is also essential.

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What are the benefits of working as a Senior Manager, Analytics & Insights at Talkiatry?

Talkiatry offers a comprehensive benefits package for the Senior Manager, Analytics & Insights role, including health insurance effective from day one, a 401k match, generous PTO, paid parental leave, and professional development opportunities. We prioritize our team's well-being and value your contributions to mental health care.

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How does the Senior Manager, Analytics & Insights contribute to patient care at Talkiatry?

In the role of Senior Manager, Analytics & Insights, your work directly impacts patient care by providing insights that improve operational efficiency and clinician performance. You will develop metrics and recommendations that help our clinical leaders make informed decisions, ultimately enhancing the quality of care our patients receive.

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What technologies will the Senior Manager, Analytics & Insights use at Talkiatry?

As the Senior Manager, Analytics & Insights at Talkiatry, you will utilize advanced data visualization tools and languages including R, SQL, and Python, alongside tools like Tableau and PowerBI. Additionally, your collaboration with departments such as Engineering and Informatics will ensure seamless data flow to and from our enterprise data warehouse.

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What is the expected salary range for the Senior Manager, Analytics & Insights position at Talkiatry?

The expected salary range for the Senior Manager, Analytics & Insights at Talkiatry is between $130,000 and $165,000 annually, with the potential for up to a 10% bonus based on experience. Actual compensation may vary depending on qualifications and other factors.

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What type of work culture can a Senior Manager, Analytics & Insights expect at Talkiatry?

Talkiatry fosters a collaborative and inclusive work culture for the Senior Manager, Analytics & Insights position. You'll be joining a diverse team motivated to make a positive difference in mental health care, where your ideas and contributions will be valued as we build innovative solutions together.

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Common Interview Questions for Senior Manager, Analytics & Insights
How do you approach building a business intelligence strategy as a Senior Manager, Analytics & Insights?

In building a business intelligence strategy, I start with assessing the current data infrastructure, identifying gaps, and collaborating with stakeholders to establish clear objectives. Then, I would prioritize actionable insights aligned with organizational goals, ensuring tools and dashboards meet user needs.

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Can you give an example of how you've transformed large datasets into useful insights?

One example would be a project where I analyzed patient data trends to identify care gaps. By applying data visualization techniques, I translated complex datasets into clear dashboards that enabled stakeholders to make informed decisions, thus improving overall patient care.

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What methods do you use for ensuring data accuracy and integrity?

I ensure data accuracy and integrity through regular data audits, implementing standardized data entry processes, and utilizing validation techniques to catch errors early. Collaborating with IT and data teams is also crucial to maintain a robust data governance framework.

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How do you communicate analytics findings to non-technical stakeholders?

To effectively communicate with non-technical stakeholders, I focus on storytelling with data. I simplify complex metrics into relatable visuals and provide context to insights, emphasizing their impact on operational performance and decision-making.

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Describe your experience with advanced data visualization tools.

I have extensive experience with various data visualization tools such as Tableau and PowerBI. These tools enable me to create interactive dashboards that provide real-time insights and foster user engagement, ultimately driving better business decisions.

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How do you balance short-term operational needs with long-term strategic goals?

I prioritize aligning short-term operational needs with long-term strategic goals by setting clear metrics and KPIs. Regular communication with stakeholders ensures that immediate needs are met while also keeping an eye on future developments that support growth and quality.

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What strategies do you employ for continuous improvement in analytics processes?

Continuous improvement in analytics processes involves regularly soliciting feedback from end-users, analyzing performance metrics, and staying current with industry trends. I also advocate for a culture of learning, encouraging team members to adopt new technologies and methodologies.

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How do you collaborate with cross-functional teams to achieve your objectives?

Collaboration with cross-functional teams is essential. I organize regular meetings, facilitate workshops, and maintain open lines of communication to foster teamwork. This ensures that everyone’s expertise and insights are integrated into our analytics initiatives.

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What are your thoughts on emerging trends in data analytics?

I believe emerging trends like AI and machine learning bring countless opportunities to enhance analytics. These technologies enable predictive modeling and deeper insights, allowing organizations to react proactively rather than reactively to data trends.

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How would you approach setting up a new data governance framework?

Setting up a data governance framework begins with identifying key stakeholders and creating a governance team. I would establish data policies, procedures, and standards, ensuring that all data handling aligns with compliance and best practices within the organization.

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Transform psychiatry with accessible, human, and responsible care.

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Full-time, on-site
DATE POSTED
November 26, 2024

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