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Senior Research Manager

Suzy puts the voice of your consumer at your fingertips.  Whether you’re a novice or an expert researcher, our platform brings advanced tools together with the highest quality audience to deliver insights in minutes.  Some of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions. Learn more at www.suzy.com.

Suzy is a growth-stage SaaS company that is disrupting the consumer market research space by helping its customers tap the power of human intelligence so they can make better decisions, informed by data and insight. Some of the biggest brands in the world use Suzy’s market research platform to deliver breakthrough products and experiences backed by data-driven decisions.

We’re hiring a Senior Research Manager, to partner with our Enterprise Sales Team and be responsible for end-to-end marketing research across a broad range of potential clients and specialities (innovations, communications assessment, tracking. etc).  Your research will be used in an effort to close new business deals and provide examples of Suzy’s capabilities.

Responsibilities

  • Oversee day-to-day client relationships with a roster of enterprise clients

  • Become an expert in the client’s business and industry

  • Provide strategic recommendations to support clients' business needs

  • Field unique & custom brand/research projects to answer clients’ critical business questions

  • Compile and analyze data & create PPT charts/presentations to summarize key findings and learnings from clients’ projects

  • Assist Account Executives and Customer Success Managers in selling Suzy to prospective and existing enterprise customers

  • Deliver client training on platform functionality

  • Execute work in a timely, efficient manner

Qualifications

  • Bachelor’s Degree in a relevant field, or equivalent

  • 8+ years experience working in market research and/ or client success

  • Experience working with enterprise clients

  • Fundamental understanding of brand strategy and consumer insights

  • Exceptional analytical skills, paired with an ability to distill critical insights from data and explain findings to clients in a simple, actionable manner

  • Exceptional organizational skills and strong attention to detail is a must

  • Strong verbal communication skills and experience with client presentations and meetings

  • An entrepreneurial mindset and/or attitude

  • Ability to work independently as well as part of a team

  • Problem-solving, lots of hustle, humility, a positive attitude and a sense of humor are a must

Benefits:

  • We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately

  • A friendly, fun, and collaborative work environment that allows for frequent exposure to executives

  • The opportunity to make an immediate impact as a part of a fast-growing company

  • The target base compensation for this role is $110,500 - $149,500 per year

Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work. 

Suzy is committed to protecting its customers, employees, partners, and the company as a whole, from damaging acts that are intentional or unintentional.  Effective security is a team effort involving the participation and support of every user who interacts with company information/data and systems. It is the responsibility of each individual to help protect company information assets. 

#LI-Remote #LI-LH1

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Average salary estimate

$130000 / YEARLY (est.)
min
max
$110500K
$149500K

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What You Should Know About Senior Research Manager, Suzy

If you're looking to make significant strides in your career, consider joining Suzy as a Senior Research Manager. We empower companies with our innovative market research platform that puts the voice of consumers right at their fingertips, enabling data-driven decisions that lead to groundbreaking products and experiences. In this role, you will become an integral part of our Enterprise Sales Team, responsible for conducting end-to-end marketing research across diverse industries. You'll oversee crucial relationships with our enterprise clients and ensure their unique market research needs are met. Your analytical skills will shine as you field brand-specific projects, analyze data, and present your findings in a clear and impactful way. Partnering closely with our Account Executives, you'll share Suzy's capabilities and training to potential and existing customers, making your mark in a thriving SaaS environment. With a friendly, collaborative atmosphere that encourages innovation and creativity, you'll have the space to grow and develop your skills while contributing to the company’s mission. Plus, we offer competitive compensation and comprehensive benefits to take care of you and your family. If you have 8+ years in market research and a passion for supporting clients with actionable insights, Suzy is the perfect place to further your journey in a fast-paced and exciting field.

Frequently Asked Questions (FAQs) for Senior Research Manager Role at Suzy
What does a Senior Research Manager do at Suzy?

As a Senior Research Manager at Suzy, you'll lead end-to-end marketing research initiatives, forming strong relationships with enterprise clients and providing strategic insights that help shape their business decisions. Your role involves analyzing data, managing unique research projects, and presenting findings to clients.

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What qualifications are needed for the Senior Research Manager position at Suzy?

To qualify for the Senior Research Manager role at Suzy, you need a Bachelor’s Degree in a relevant field and at least 8 years of experience in market research or client success, specifically working with enterprise clients. Strong analytical, organizational, and communication skills are essential.

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How does the Senior Research Manager contribute to Suzy's growth?

The Senior Research Manager at Suzy plays a critical role by delivering insights that drive new business deals and showcase Suzy’s capabilities to potential clients. Your efforts directly impact the growth and success of the company in the competitive market research field.

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What benefits does Suzy offer to its Senior Research Manager employees?

At Suzy, Senior Research Managers enjoy generous health, dental, and vision benefits, along with an immediate vesting 401K plan. Additionally, you'll work in a collaborative, fun environment that fosters professional growth and exposure to leadership.

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What kind of companies use Suzy's platform, and how does this relate to the Senior Research Manager?

Suzy's platform is utilized by some of the largest brands globally to gain market insights, which highlights the importance of the Senior Research Manager in tailoring research projects that meet the specific needs of these enterprise clients in various industries.

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What makes the work environment at Suzy unique for a Senior Research Manager?

Suzy boasts a friendly and collaborative work environment where team members are encouraged to innovate and share ideas. As a Senior Research Manager, you will have the opportunity to work closely with executives and make impactful contributions from the beginning of your journey.

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What skills are essential for being successful as a Senior Research Manager at Suzy?

To thrive as a Senior Research Manager at Suzy, you need exceptional analytical skills, the ability to translate data into actionable insights, strong organizational capabilities, and excellent communication skills for effective client presentations.

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Common Interview Questions for Senior Research Manager
Can you describe your experience with enterprise clients and how you've contributed to their success?

In this question, highlight specific instances where your research and insights positively influenced your clients' business strategies. Discuss your approach to understanding their unique needs and the impact your work had on their decision-making process.

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What methodologies do you prefer for conducting market research, and why?

Share your preferred methodologies, such as qualitative and quantitative research techniques. Explain why you believe these approaches are effective for gaining insights, and provide examples of how you've implemented them in past projects.

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How do you prioritize your workload when managing multiple client projects?

Discuss your organizational skills and methods for prioritizing tasks. Mention tools or strategies you use to manage deadlines and keep clients informed, ensuring their needs are met efficiently.

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Give an example of a time when you had to present complex data findings to a client. How did you ensure they understood?

Illustrate your ability to simplify complex data findings through storytelling or visuals in your presentations. Share a specific example that demonstrates your communication skills and how you adapted your message for your audience.

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What challenges have you faced in market research, and how did you overcome them?

Reflect on a specific challenge, such as data discrepancies or tight timelines. Discuss your problem-solving approach and how you collaborated with team members or clients to find effective solutions.

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How do you stay current with industry trends that could impact your research strategy?

Mention resources like industry publications, webinars, or professional organizations you follow to stay informed. Discuss how you apply this knowledge to enhance your research strategies and insights.

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What role do you think technology plays in modern consumer market research?

Share your insights on how technology, including data analytics tools and platforms like Suzy, revolutionizes market research by making data collection and analysis more efficient and accessible.

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Describe a successful research project you managed. What made it successful?

Provide a detailed overview of a successful project, including the objectives, methodologies, results, and positive feedback from clients. Highlight your role and the key factors that contributed to its success.

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What strategies do you use to build strong relationships with clients in a research capacity?

Outline your client relationship strategies, such as regular communication, understanding their needs, and providing timely insights. Mention how you ensure clients feel valued and supported throughout the research process.

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How do you ensure the integrity and accuracy of your research findings?

Discuss your quality control processes, including peer reviews or cross-verification methods you use to assure that your research is accurate and reliable for the clients' use.

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Combine advanced research tools with the highest quality audience to create an open and on-demand exchange of human intelligence.

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Full-time, remote
DATE POSTED
November 27, 2024

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