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Job details

Project Manager

Role

StarCompliance Software offers a highly configurable web-based application for managing and enforcing a firm’s code of ethics. The application automates firm-wide business processes to increase compliance workflow efficiencies while reducing operational risks. The Project Manager is a client-facing role with primary responsibilities for managing multiple implementations. This involves being an intermediary between the end client, product development, customer support, quality assurance, and sales. The Implementation Consultant may need to work for continued periods on client sites globally. Some travel is required.


Responsibilities

·       Oversee and manage multiple implementation projects

·       Produce and obtain signature of Change Orders and Statements of Work

·       Work with assigned StarCompliance and client resources to

·       Create, maintain, and manage project plans

·       Track and drive deliverables, including client sign-off

·       Manage dependencies, risks, issues, changes

·       Manage internal and client escalations

·       Manage project time tracking and reporting

·       Conduct necessary site visits

·       Manage client and stakeholder expectations throughout the implementation lifecycle

·       Facilitate user feedback sessions to identify problem areas and product enhancement opportunities

·       Provide regular reporting to Professional Services management

·       Measure and improve project quality

·       Work with Professional Services management and other Project Managers to implement the latest best practices


Mandatory Skills, Knowledge, or Experience

·       Minimum 8 years as a Project Manager in a software or information services organization

·       Bachelor’s degree in business administration, computer science, or a related degree -or-

·       Professional Project Management accreditation (e.g. APM, PMI, PRINCE2)

·       Strong interpersonal skills working with clients and internal technical and analytical staff

·       Previous project management experience essential

·       Excellent written and verbal skills to document project risks/issues and track milestones

·       Excellent attention to detail and process-driven methodologies

·       Proactive approach to leading a team, managing a project, and problem-resolution



Preferred Skills, Knowledge, or Experience

·       Experience managing, implementing, or supporting software implementations in the financial services industry preferred

·       Full Software lifecycle project management experience preferred

·       Previous experience working with colleagues and clients in a different time zone preferred

·       Previous experience working on client sites for consultancy or software delivery firms preferred

·       Knowledge of code of ethics regulations and compliance risks ideal but not required

·       Strong negotiation skills preferred


Integrity and Ethics

All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.


StarCompliance Background Checks


All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information.  To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.  



Equal Opportunity Employer Statement


We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.


This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.


StarCompliance Glassdoor Company Review
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CEO of StarCompliance
StarCompliance CEO photo
Jennifer Sun
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Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Manager, StarCompliance

Are you a passionate Project Manager looking to make a significant impact? Join us at StarCompliance, where we offer a highly configurable web-based application designed to manage and enforce a firm’s code of ethics. In this US Remote role, you'll be at the forefront, managing multiple implementations while acting as the key bridge between our clients and our internal teams. You'll be overseeing the entire project lifecycle, from initial plans to ensuring client satisfaction post-implementation. Your responsibilities will involve tracking deliverables, managing dependencies, and ensuring that both client and stakeholder expectations are met throughout the process. Not only will you have the opportunity to streamline compliance workflows and reduce operational risks, but you’ll also facilitate user feedback sessions to drive product enhancements. With a minimum of 8 years as a Project Manager in a software or information services environment, this role calls for someone with strong interpersonal skills, excellent attention to detail, and a proactive approach. Familiarity with the financial services industry is a plus! If you're eager to join a company that values integrity and ethics while encouraging growth and collaboration, StarCompliance is the perfect place for you. Get ready to elevate your career while making a difference on a global scale! Don't miss your chance to be part of a dynamic team that thrives on delivering excellence.

Frequently Asked Questions (FAQs) for Project Manager Role at StarCompliance
What does a Project Manager do at StarCompliance?

At StarCompliance, a Project Manager plays a crucial role in managing multiple implementations of our compliance solutions. This client-facing position involves collaborating with various teams, including product development and customer support, to ensure smooth project execution. The Project Manager oversees project plans, tracks deliverables, and manages client expectations throughout the project lifecycle.

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What qualifications are required for the Project Manager position at StarCompliance?

To qualify for the Project Manager role at StarCompliance, candidates should have a minimum of 8 years of experience in project management within a software or information services organization. A Bachelor’s degree in business administration or a related field is preferred, alongside professional project management certifications like APM, PMI, or PRINCE2.

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What skills are necessary for a Project Manager at StarCompliance?

Strong interpersonal skills are essential for a Project Manager at StarCompliance, enabling effective communication with clients and internal teams. Excellent written and verbal communication skills, attention to detail, and a proactive approach to problem-resolution are also key. Knowledge of compliance regulations in finance is a bonus.

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What type of projects does a Project Manager manage at StarCompliance?

As a Project Manager at StarCompliance, you'll be overseeing the implementation of our application designed for compliance and ethics management. This involves managing the entire project lifecycle, tracking deliverables, and ensuring that all client requirements are met while reducing operational risks.

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Is travel required for the Project Manager role at StarCompliance?

Yes, the Project Manager role at StarCompliance may require occasional travel for site visits globally, especially to meet with clients to facilitate user feedback sessions or manage the implementation processes directly.

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What opportunities for growth does StarCompliance offer for Project Managers?

StarCompliance offers substantial opportunities for growth, encouraging Project Managers to implement best practices and improve project quality. The collaborative environment and emphasis on professional development allow Project Managers to enhance their skills and advance their careers.

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What is the workplace culture like at StarCompliance for Project Managers?

The workplace culture at StarCompliance is rooted in integrity and high ethical standards. Project Managers are encouraged to collaborate openly, share ideas, and contribute to a supportive environment that values commitment and teamwork, driving a collective effort towards achieving excellence.

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Common Interview Questions for Project Manager
How do you manage multiple projects simultaneously as a Project Manager?

To manage multiple projects effectively, prioritize tasks based on project timelines and client needs. Use project management tools to create detailed plans, track progress, and allocate resources efficiently while maintaining open communication with all stakeholders.

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Can you describe your experience with stakeholder management in project management?

Effective stakeholder management involves understanding their needs and expectations, regularly updating them on project progress, and addressing any concerns swiftly. Share examples of past situations where you facilitated constructive conversations that led to successful outcomes.

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What techniques do you use to ensure project deliverables are met?

Utilize a mix of project management methodologies, such as agile or waterfall, based on project needs. Create clear project milestones and use tracking tools to monitor progress. Regularly review deliverables with the team to ensure alignment with project goals.

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How do you handle changes in project scope?

Handling changes in project scope requires flexibility and proactive communication. Document any changes through formal Change Orders, assess the impact on project timelines and resources, and involve all stakeholders in the decision-making process to maintain transparency.

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Describe a time you had to resolve a conflict on your project team.

When resolving conflicts, I focus on facilitating open communication among team members. Share a specific example where you mediated discussions, encouraging each party to present their viewpoint, and worked towards a solution that aligned with project goals.

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What strategies do you use for risk management in your projects?

Implementing a proactive approach to risk management is key. I identify potential risks early during project planning and develop mitigation strategies. Regularly review these risks throughout the project lifecycle to adjust as needed and engage the team in this ongoing process.

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How do you track project performance and quality?

To track project performance and quality, I utilize key performance indicators (KPIs) relevant to project goals. Regular reporting helps assess progress. Conducting reviews and obtaining client feedback often reveals areas for improvement to enhance overall project quality.

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How do you ensure effective communication among all project stakeholders?

To ensure effective communication, establish clear channels and frequency of updates from the beginning. Use collaboration tools to keep everyone informed and encourage feedback, ensuring all team members and stakeholders feel engaged and valued throughout the project lifecycle.

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What do you do to maintain a high standard of integrity and ethics in your projects?

Maintaining integrity and ethics involves being transparent in all dealings, ensuring adherence to established compliance standards, and fostering an environment where team members are encouraged to speak up about concerns or unethical behavior without fear of reprisal.

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Why do you believe you are a good fit for the Project Manager role at StarCompliance?

I am a strong fit for the Project Manager role at StarCompliance due to my extensive experience managing software implementations and my commitment to ethical standards. My skills in stakeholder management, risk assessment, and communication align well with the responsibilities of this position.

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We are Reputation Guardians, on a mission to make compliance simple and easy.

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Full-time, remote
DATE POSTED
November 26, 2024

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