Senior Solution Sales Executive (Financial Services)

The Senior Solution Sales Executive at ServiceNow is responsible for driving market success in financial services by overseeing the strategic implementation of our innovative solutions. Utilizing the Service Management platform, they help clients envision and implement transformative digital strategies, coach team members, and drive successful sales cycles.

To apply for the Senior Solution Sales Executive position at ServiceNow, you should ideally have over 7 years of experience in sales, particularly in understanding the return on investment for specialty solutions. Experience in an Account Executive or alternative sales role will also be beneficial, along with a solid understanding of business sales processes.

Key responsibilities of a Senior Solution Sales Executive at ServiceNow include supporting the territory strategy, collaborating with account teams to plan and execute use case targeting, providing insights during account planning, and coaching other team members. They play a pivotal role in driving the company’s mission of digital transformation in the financial services sector.

Absolutely! At ServiceNow, we highly value inclusivity and encourage candidates from diverse backgrounds to apply for the Senior Solution Sales Executive position. We believe that unique experiences and perspectives contribute to the strength of the team and the success of our innovative solutions.

The work culture at ServiceNow for a Senior Solution Sales Executive is characterized by flexibility, collaboration, and a strong sense of community. Employees are encouraged to work in ways that best suit them, fostering an environment where innovation and teamwork thrive, ultimately leading to the success of both individual and team objectives.

If you take on the role of Senior Solution Sales Executive at ServiceNow, be prepared to travel approximately 30-50% of the time. This travel is essential for engaging directly with clients and partners, demonstrating our commitment to delivering exceptional service and support in the financial services sector.

ServiceNow offers a competitive salary and comprehensive benefits for the Senior Solution Sales Executive position, which includes health plans, a 401(k) plan with company match, flexible spending accounts, a flexible time away plan, and family leave programs. We also provide equity and variable compensation, ensuring our employees are well-rewarded for their contributions.

In your response, outline a specific sales strategy you devised, focusing on metrics that demonstrate its success. Discuss how you identified opportunities, engaged stakeholders, and adapted your approach based on feedback—showcasing your strategic thinking and execution prowess.

Explore your methodology for account planning, emphasizing collaboration with team members and the alignment of account strategies with customer needs. Share examples of how your planning has contributed to increased revenue or successful customer outcomes to illustrate your strategic insight.

Be prepared to share a specific instance, focusing on your conflict resolution skills. Highlight how you communicated effectively, listened to the client's concerns, and ultimately found a solution that maintained a positive relationship while achieving business goals.

Discuss any relevant experience you have in selling digital transformation solutions, demonstrating your understanding of the complexities involved. Highlight how you've successfully guided clients through the process, showcasing your ability to translate technical concepts into business benefits.

Convey your commitment to professional development by mentioning specific ways you stay informed about industry trends. This could involve following thought leaders, participating in webinars or conferences, and being active in relevant professional networks, showing that you're proactive in your learning.

Mention tools that you are familiar with, such as CRM systems, sales enablement platforms, or analytics tools. Discuss how these technologies have helped you streamline your processes, improve your productivity, and enhance customer interactions.

Outline your approach for researching and understanding client needs, emphasizing how you would leverage ServiceNow’s unique offerings to create tailored value propositions. Highlight your consultative selling approach and ability to articulate how solutions align with client goals.

Share a specific example that illustrates your leadership and mentoring abilities. Detail the context, the specific guidance you offered, and the positive outcomes stemming from that effort to demonstrate your ability to foster team growth and success.

Discuss your time management strategies, including task prioritization techniques, use of scheduling tools, and the importance of setting realistic goals. Provide an example of a situation where effective time management led to successful outcomes in your sales achievements.

Reflect on what drives your passion for sales, such as achieving targets, building strong relationships, or the satisfaction of providing real solutions to clients. Relate your motivations specifically to the financial services sector to show alignment with the role.