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Store Manager In-Training

- Starting at $40,560/yr, up to $57,000/year (based on experience)

- Additional bonus and incentive programs

- Weekly Phone Stipend

- Availability 6:00am-6:00pm on weekdays and weekends

- Training in Brunswick, OH


Are you an experienced manager? Do you enjoy mentoring and training people? If so, the Store Manager position at Serv-U-Success may be the right job for you.


As a Store Manager, you would focus on finding the best people to represent Serv-U in-store, provide them the tools and training needed for them to be successful, coaching and mentoring them to be part of a high-performance team – and a rewarding Serv-U-Success experience. This individual will engage a people-oriented approach to enable company goals to be achieved in the areas of store revenue, service performance, quality, and within budget.


To start you will participate in a Store Manager Training program at our Flagship Store Location working side by side with our Flagship Store Manager for up to 60 days.  The training will prepare you to manage your “primary” store location without the pressure of managing a team or being responsible for the day-to-day store operations.  You will learn the unique Serv-U core processes, etc. that will help prepare you to become a successful Serv-U Store Manager.


Responsibilities:
  • Manage, and coach store teams consisting of Assistant Store Managers and Store Representatives, also effectively cross-training all employees in grocery or Direct Store Delivery (DSD) and Service functions.
  • Work with Serv-U Talent Acquisition and Development Coordinators and/or our outside staffing partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and night shifts.
  • Maintain the integrity and timeliness of data and mPlans reported in their store as it plays a critical role in decision making.
  • Schedule resources to support daily requirements and to maintain flexibility within planned budgets. Monitor & adjust as conditions warrant.
  • Maintain a clean, orderly & efficient Backroom, managing the receipt, put-away, and issue of product and service materials.
  • Support accurate Balance on Hand and inventory counts and training other employees to perform the same.
  • Communicating results to in-store management and coordinating the planning and execution of complex service projects.
  • May be assigned other responsibilities and projects.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • Associate’s degree or equivalent education and related experience required.
  • 3 – 8 years in a service industry, with some supervisory or leadership experience.
  • Results-oriented.
  • Organized & methodical.
  • Demonstrated ability and desire to build and lead teams in a positive work environment.
  • Ability to communicate effectively, write legibly, follow directions.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).


Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$40,560 - $57,000 a year
- Store manager bonus program in addition to base salary
- Product incentive program

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

Serv-U-Success Glassdoor Company Review
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CEO of Serv-U-Success
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Average salary estimate

$48780 / YEARLY (est.)
min
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$40560K
$57000K

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What You Should Know About Store Manager In-Training, Serv-U-Success

Are you ready to take the next step in your management career? At Serv-U-Success, we're on the lookout for a dynamic Store Manager In-Training to join our Medina, OH team! Starting at $40,560 a year, with the potential to earn up to $57,000 based on your experience, this role offers a rewarding opportunity to develop your leadership skills while working alongside an incredible team. If you have a knack for mentoring and training others, this position is perfect for you. You’ll dive into our hands-on Store Manager Training program where you’ll work closely with our Flagship Store Manager for up to 60 days, gaining invaluable experience that will set you up for success. You'll focus on cultivating a high-performance team, ensuring our store meets its goals in revenue and service quality. Your role will involve everything from coaching Assistant Store Managers and Store Representatives to maintaining inventory accuracy. If you’re organized, methodical, and ready to empower others, this could be the right fit for you. With additional bonus incentives, a weekly phone stipend, and benefits including health insurance and a 401(k) plan, Serv-U-Success is committed to creating an empowering and exciting workplace. Come be part of a company that values passion, innovation, and teamwork - your contributions will truly make a difference!

Frequently Asked Questions (FAQs) for Store Manager In-Training Role at Serv-U-Success
What does a Store Manager In-Training at Serv-U-Success do?

As a Store Manager In-Training at Serv-U-Success, you will focus on building and training high-performing teams, managing daily operations, and ensuring that store goals in revenue and service are met. This role prepares you for a managerial position through extensive training, enabling you to take on responsibilities with confidence.

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What qualifications are required for the Store Manager In-Training position at Serv-U-Success?

To apply for the Store Manager In-Training position at Serv-U-Success, you'll need an Associate’s degree or equivalent experience coupled with 3-8 years in a service industry environment, preferably with some prior supervisory or leadership exposure. Your results-oriented mindset and communication skills will pave the way for your success.

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What training will I receive as a Store Manager In-Training at Serv-U-Success?

You will participate in a comprehensive Store Manager Training program at our Flagship Store location, where you’ll work closely with experienced Store Managers for up to 60 days. This training is designed to equip you with the knowledge and skills necessary to excel as a successful Store Manager at Serv-U-Success.

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Is there room for advancement in the Store Manager In-Training position at Serv-U-Success?

Absolutely! The Store Manager In-Training position at Serv-U-Success is designed to pave the way for career advancement. After successfully completing your training, you'll have the opportunity to transition into your own store manager role, with continued opportunities for growth within the company.

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What kind of salary and bonuses can I expect as a Store Manager In-Training at Serv-U-Success?

As a Store Manager In-Training at Serv-U-Success, you start with an annual salary ranging from $40,560 up to $57,000 based on your experience, in addition to participating in a Store Manager bonus program. You will also receive a weekly phone stipend, making this a financially rewarding position.

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Are there benefits for Store Manager In-Training employees at Serv-U-Success?

Yes! Serv-U-Success offers a comprehensive benefits package for Store Manager In-Training employees, which includes health insurance, dental coverage, vision insurance, a 401(k) plan with matching, paid time off, a life insurance policy, and a healthy work-life balance.

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What is the company culture like for Store Manager In-Training at Serv-U-Success?

The company culture at Serv-U-Success is all about empowerment, innovation, and teamwork. We celebrate diverse contributions and encourage a balanced life outside of work. As a Store Manager In-Training, you'll be part of a passionate and supportive team that values your growth and success.

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Common Interview Questions for Store Manager In-Training
How do you plan to motivate your store team as a Store Manager In-Training?

To effectively motivate my store team, I would utilize a combination of recognition, coaching, and setting clear, achievable goals. Engaging team members in discussions about performance and encouraging their personal development helps them feel valued and pushes them to excel.

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Describe a time when you had to handle a conflict within your team.

In handling team conflict, it’s crucial to remain calm and objective. I would gather both parties to understand their perspectives, facilitating open communication to reach a mutually acceptable resolution while preserving the team environment.

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What strategies would you implement to achieve store revenue goals?

I’d focus on customer engagement and staff training, ensuring that all team members understand our sales strategies. Additionally, implementing promotions and keeping an eye on inventory will help maximize sales opportunities.

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How do you prioritize tasks when managing a store?

I prioritize tasks based on urgency and impact. Critical functions like inventory management and ensuring customer satisfaction come first, followed by staff support and training initiatives.

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How would you handle underperforming employees?

Underperforming employees require a supportive approach. I would meet with them to discuss challenges, identify gaps in skills or motivation, and collaboratively set improvement goals ensuring they have access to the necessary tools and training.

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In the role of Store Manager In-Training, how would you approach team training?

Team training is best approached with a tailored method reflecting individual needs. I would assess strengths and areas for growth, then develop training plans that include hands-on workshops and mentorship to build confidence.

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What would you consider key indicators of successful store operations?

Key indicators include sales performance metrics, customer satisfaction scores, inventory accuracy, and employee engagement. Regularly reviewing these metrics ensures our operations align with Serv-U-Success standards.

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How do you manage stress during peak store hours?

Managing stress during peak hours involves staying organized and communicating efficiently with the team. I’d ensure everyone has defined roles and responsibilities, allowing me to focus on leadership rather than getting overwhelmed.

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Can you give an example of how you would lead a team through change?

Leading a team through change requires clear communication and transparency. I would inform the team about the changes, listen to their concerns, and involve them in the transition process to foster buy-in and cooperation.

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Why do you want to work as a Store Manager In-Training at Serv-U-Success?

I’m passionate about building teams and providing excellent customer service. Serv-U-Success stands out to me for its commitment to employee development and its values that resonate with my own, making it an ideal fit for my skills and aspirations.

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Full-time, on-site
DATE POSTED
November 25, 2024

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