Maintenance Manager (Fort Campbell)

WinnCompanies is looking for a dedicated Maintenance Manager to join our military housing team at Fort Campbell, KY.

In this role, you will be responsible for directing the daily maintenance operations, including the service order team, change of occupancy maintenance team and warehouse activities. You will confirm that maintenance standards are achieved and sustained in accordance with project objectives.

• Ensure the that all policies, procedures, standards and reporting requirements are and effectively communicated to all employees, adhered to and properly implemented and delivered accurately and timely.
• Work with site leadership on strategies for accountability and setting of goals and quality standards. Ensure Project Incentive Matrix, KPIs are met through financial and customer service goals.
• Ensure scope and tasks required are identified for Change of Occupancy schedule including accurate estimations of time and cost to complete repairs.
• Direct preventative maintenance plan including individual homes, playgrounds, amenities and facilities.
• Support the Field Supervisor in the organization of workflow scheduling and project scheduling.
• Manage scheduled curb-appeal and other work for entire project to include street-sweeping, pressure-washing, preventive maintenance, etc.
• Utilize the YARDI database to manage maintenance work, procurement, resident records, etc.
• Act as a point of contact for residents and employees to report issues or concerns, and work diligently to resolve problems in a timely and efficient manner.
• Participate in hire, termination, and progressive discipline in coordination with HR and provide regular updates to DPM, DOM and Facilities. Work with leadership to improve employee engagement and retention.
• Actively participate in recruitment process for all maintenance personnel and structure or compensation adjustments for maintenance personnel. Oversee 16 Maintenance Technicians and Field Supervisor.
• Review Open Position Report & work with Managers to fill the positions in a timely manner.
• Partner with HR, Director of Property Management, Director Of Facilities and VP of Facilities on overall site performance.
• Perform Quality Control checks to ensure time and quality expectations are met.
• Work with Director of Facilities to provide support as required to provide accurate forecast of Controllable Expenses.
• Responsible for generation of the Project Budget and Business plan for maintenance and capital expenses and projects.
• Participate in site safety and environmental programs, coordinating with regional Lendlease safety and environmental managers on improvement efforts during emergency situations, such as fires and floods, during and after normal business hours.
• Conduct incident investigation in coordination with safety personnel and provide report and recommendations for improvement and implementation of agreed actions.
• Ensure that all contracts for capital projects and ongoing maintenance are coordinated, properly bid, and completed in accordance with company standards.
• Serve as a liaison between maintenance and property management departments facilitating effective communication.
• Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff.

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• 1-3 years of supervisory/management experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Hands-on experience in a residential maintenance capacity.
• Experience with computer systems, particularly Microsoft Office.
• Outstanding leadership skills including coaching, performance review, employee engagement and retention.
• Excellent customer service skills.
• Ability to manage multiple assignments and tasks simultaneously.

• Vocational or technical training.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.