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Assistant Store Manager - Days

- Starting at $17.00/hr, up to $20.00/hr (based on experience)

- Full-Time, Day Shift: 8 hour shift between 6:00am - 6:00pm

- Weekday and weekend availability needed


- Available location: Westerville



Do you strive to become a leader? Do you enjoy mentoring and training others? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. 


As an Assistant Store Manager, you would be actively coached and trained to become a Store Manager. This position helps mentor and train your less experienced associates and demonstrates effective work habits. 


Responsibilities:
  • Function as the “Manager on Duty” for the location, assuring proper staffing and prioritization of work needing completion.
  • Demonstrate a high level of merchandising skills, across all categories, both shelf & off shelf displays.
  • Maintaining the presentation and on shelf availability of dry grocery product represented by Serv-U-Success.
  • Ability to quickly assess current store status, including shelf condition, holes, signage, and assist in deploying resources.
  • Assist in the scheduling of resources to support daily requirements and to maintain flexibility within planned budgets.
  • Help maintain a clean, orderly & efficient backroom, performing the receipt, put-away and issue of product and service materials, along with determining accurate Balance On Hand.
  • May be assigned other responsibilities and projects.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • High School diploma or GED. Additional education a plus.
  • 2 - 5 years in a service industry, with some supervisory or leadership experience preferred.
  • Results-oriented. Organized & methodical. Enjoy learning and change.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).
  • Open availability – able to work both weekdays and weekends as well as holidays.
  • Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required.


Available benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$17 - $20 an hour

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

Serv-U-Success Glassdoor Company Review
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CEO of Serv-U-Success
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Harold Voorhees
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Average salary estimate

$38480 / YEARLY (est.)
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$35360K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Store Manager - Days, Serv-U-Success

If you’re looking to step up your career in retail and embrace the challenge of leadership, the Assistant Store Manager position at Serv-U-Success in Westerville, OH might be your perfect fit! With a starting pay of $17.00/hr and potential to earn up to $20.00/hr based on your experience, this full-time, day shift role (with hours between 6:00am to 6:00pm) promises excitement and a rewarding work environment. In this role, you’ll not only enjoy mentoring and training your fellow associates but also take charge as the “Manager on Duty” to ensure smooth operations and an engaging shopping experience. You'll learn hands-on about merchandising standards across various categories while also honing your ability to assess store conditions and manage resources effectively. We believe in fostering a culture of empowerment and support, where your growth matters just as much as providing top-notch service to our customers. At Serv-U-Success, every day is an opportunity to make a difference through hard work and innovative execution. Plus, with great benefits including 401(k) plans, health insurance, and paid time off, your well-being is a priority. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow! With us, you won't just be another number, but a vital part of a team that values passion, innovation, balance, and teamwork. If that sounds like a place you want to be, let’s get to know each other better.

Frequently Asked Questions (FAQs) for Assistant Store Manager - Days Role at Serv-U-Success
What are the responsibilities of an Assistant Store Manager at Serv-U-Success?

As an Assistant Store Manager at Serv-U-Success, you will act as the Manager on Duty, ensuring proper staffing and work prioritization. Your responsibilities will include demonstrating excellent merchandising skills, maintaining product presentation, and supporting daily resource scheduling. You’ll also play a crucial role in mentoring your teammates, fostering a collaborative environment where everyone thrives.

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What qualifications do I need to apply for the Assistant Store Manager position at Serv-U-Success?

To apply for the Assistant Store Manager role at Serv-U-Success, a High School diploma or GED is required, and additional education is a plus. Relevant experience in the service industry, preferably with supervisory roles, is crucial. Your results-oriented approach, organizational skills, and ability to learn quickly will also be highly valued in our fast-paced environment.

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What is the salary range for the Assistant Store Manager role at Serv-U-Success?

The starting salary for the Assistant Store Manager position at Serv-U-Success begins at $17.00 per hour, with the opportunity to earn up to $20.00 per hour based on your experience and performance. This competitive wage reflects our commitment to fair compensation for our team members.

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How does Serv-U-Success support career growth for Assistant Store Managers?

At Serv-U-Success, we are dedicated to empowering our employees. As an Assistant Store Manager, you’ll receive comprehensive training that prepares you for advancement to a Store Manager position. You’ll have the chance to develop leadership skills while actively mentoring others, all within a culture that values and encourages personal and professional growth.

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What are the working hours for the Assistant Store Manager at Serv-U-Success?

The Assistant Store Manager role at Serv-U-Success is a full-time position with day shift hours, typically working an 8-hour shift between 6:00am and 6:00pm. Flexibility to work weekdays, weekends, and even holidays is expected, ensuring the store operates smoothly during all operating hours.

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What benefits are offered to full-time Assistant Store Managers at Serv-U-Success?

Serv-U-Success values its employees and provides a comprehensive benefits package for full-time team members. This includes a 401(k) plan with matching, health insurance, dental and vision coverage, a health savings account, life insurance, paid time off, and a referral program. We genuinely care about the well-being of our employees!

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Is previous management experience required for the Assistant Store Manager position at Serv-U-Success?

While previous management experience is preferred for the Assistant Store Manager position at Serv-U-Success, it is not strictly required. We value a results-oriented mindset, strong organizational skills, and the willingness to learn and adapt to new challenges, making this role accessible to motivated individuals eager to grow.

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Common Interview Questions for Assistant Store Manager - Days
Can you describe your previous experience in a supervisory role relevant to the Assistant Store Manager position?

In your response, highlight specific instances where you've successfully led a team or managed store operations. Discuss the challenges you faced and how you overcame them, detailing any key achievements or improvements you implemented in the workplace.

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How do you handle conflicts among team members in a retail environment?

Discuss your approach to conflict resolution, emphasizing communication and active listening. Explain your strategies for fostering a positive team environment and how you ensure that conflicts are addressed promptly and fairly, maintaining morale in the store.

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What strategies do you use to ensure excellent customer service?

Share your customer service philosophy and provide examples of how you've created a positive shopping experience in the past. Mention any specific techniques you use to engage with customers, handle complaints, and ensure satisfaction, demonstrating your commitment to customer-centered service.

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Can you explain your experience with inventory management?

Describe your hands-on experience with inventory systems and processes. Discuss how you monitor stock levels, conduct audits, and ensure the availability of products. Include examples of how you’ve resolved inventory issues effectively.

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What merchandising tactics do you believe are most effective in driving sales?

Discuss various merchandising strategies you've used, such as effective product placement, promotions, and visual displays. Provide evidence of how these tactics positively impacted sales in your previous roles, showcasing your understanding of the retail market.

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How do you prioritize tasks when managing a busy store?

Explain your approach to task prioritization, highlighting your organizational skills and ability to assess urgency. Discuss how you would delegate responsibilities and ensure that all tasks are completed timely, particularly during peak shopping hours.

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Tell me about a time you trained or mentored an employee. What was the outcome?

Share a specific example showcasing your mentorship skills. Describe how you supported the employee's development, the challenges faced, and the positive results achieved, underscoring your ability to cultivate talent in a retail setting.

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What is your approach to ensuring safety and cleanliness in the store?

Describe your commitment to safety and cleanliness through adherence to company policies and protocols. Talk about any procedures you’ve implemented or improved in past roles that contributed to a safe shopping environment for both customers and employees.

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How would you contribute to fostering a positive team culture at Serv-U-Success?

Discuss specific actions you would take to build team morale, such as team-building activities, open communication, or recognition programs. Share your values regarding teamwork to demonstrate how you align with Serv-U-Success's core values.

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What do you believe sets Serv-U-Success apart from other retailers?

Research and mention aspects of Serv-U-Success’s mission and values that resonate with you. Discuss how the company’s commitment to empowerment, innovation, and balance makes it a unique and desirable workplace to support your contributions as an Assistant Store Manager.

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We help grocery chains — and the brands they carry — to succeed on the store shelf. Specifically, we provide warehousing, distribution, and in-store product management. We increase sales through superior on-shelf presentation and precisely execute...

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November 25, 2024

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