Retail Strategy Manager

About the Team:

The Giants Retail team works collaboratively with Fanatics, Inc. to deliver a best-in-class retail experience. The team focuses on data driven analytics and cross functional collaboration to enhance product assortment, store operations, and overall retail experience at Oracle Park. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About the Role:

The San Francisco Giants are seeking a dynamic Retail Strategy Manager to shape the future of Giants Retail and MLB licensed merchandise. In this pivotal role, you will act as the primary liaison between the Giants and our retail partner, Fanatics, Inc., driving collaboration to optimize existing retail operations while identifying and capitalizing on new revenue opportunities. Working cross-functionally with departments such as Marketing and Advertising, Ballpark Operations, Digital Media, and more, you will play a key role in enhancing the retail experience and fostering fan engagement. Beyond retail operations, you’ll contribute to marketing initiatives that deepen fan affinity and strengthen the connection to Giants baseball.

You’re Excited About This Opportunity Because….

·        You have a passion for retail, baseball, and fostering a strong connection with Giants fans.

·        You bring extensive knowledge of retail operations and buying, ensuring seamless store functionality and optimal product assortments. As well as a keen sense of local Bay Area fashion.

·        You excel at clear communication and building alignment across diverse teams and stakeholders.

·        You are driven by data, leveraging analytics to inform decisions and drive results.

·        You are an innovative thinker who thrives on solving challenges creatively.

·        You collaborate effectively with Fanatics to curate product assortments and optimize store operations.

·        You monitor and analyze retail KPIs, providing actionable insights to enhance performance.

·        You lead the development of a unique SMU (Special Make-Up) product assortment tailored to Giants fans.

·        You build partnerships with local non-licensed retail brands and artists, fostering innovative collaborations within licensed retail.

·        You cultivate and maintain strong, professional relationships with key partners and vendors, ensuring mutual success. 

Qualifications:

·        Bachelor’s Degree Preferred: A solid educational foundation that supports strategic decision-making and operational excellence.

·        Proven Retail Leadership: 5–7 years of hands-on retail management experience, with expertise as a buyer or overseeing multi-store operations.

·        Comprehensive Retail Knowledge: Proficient in Retail KPIs, Retail Math, Inventory Management, and Open-to-Buy planning to drive performance and profitability.

·        Collaborative Product Development: Experience in creating product collaborations and Special Make-Up (SMU) items that resonate with target audiences.

·        Data-Driven Decision Making: Skilled at analyzing complex datasets and translating insights into clear, actionable recommendations.

·        Exceptional Attention to Detail: Strong organizational and communication abilities to ensure accuracy and precision in all aspects of work.

·        Relationship Building: Adept at fostering and maintaining strong relationships with both internal teams and external partners.

·        Project Management Excellence: Highly action-oriented, capable of managing multiple projects in a dynamic environment while consistently meeting deadlines.

·        Technical Proficiency: Advanced skills in Microsoft Office Suite, with particular expertise in Excel and PowerPoint for reporting and presentations.

We're excited about you because...

·        You are an authentic, inspiring and positive team member.

·        You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals.

·        You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters.

Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.  

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.