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Sr. Business Lead, Vendor Strategy

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.  

This role can be based in either New York City or Chicago.

We are looking for a Business Lead – Vendor Strategy to join our team in building a scaled global sales and support organization. As part of our Global Business Organization, the operational services team is responsible for establishing, managing and improving our outsourcing teams that contribute to a scaled sales organization.  

  
Responsibilities:  

  • Help develop a world class outsourcing, vendor- and location strategy to ensure we have the right direction and internal organization to reach our goals  
  • Innovate and lead our internal framework and standardisations like benchmarking, risk management, running RFPs, training PMs and stakeholders 
  • Help create and optimize the dashboards and reports around the performance of all vendor teams, across regions, across vendors and across programs 
  • Use their extensive knowledge about LinkedIn’s vendor programs and Microsoft’s best practices to help build vendor standardisations to help scale programs 
  • Execute projects that require coordination within the internal team and vendors to ensure trackers, documentations and processes are updated and followed.  
  • Program manage the extended strategy team placed with our vendor.  

Qualifications

Basic Qualifications:  

  • 5+ years in BPO and Managed services industry
  • 3+ years in Strategy & Operations, Scaled Operations, or Vendor Management

Preferred Qualifications:  

  • Experience in independently leading large projects  
  • Certification in project/program management and accolades for delivering large projects  
  • Ability to interact comfortably with executives, clients, outsourcing partner leadership and internal departments of all kinds and shapes  
  • Proficiency in advertising sales and CXM 

Suggested Skills:  

  • Strategy
  • Operations
  • Vendor Management

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $112,000 to  $182,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$147000 / YEARLY (est.)
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$112000K
$182000K

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What You Should Know About Sr. Business Lead, Vendor Strategy, LinkedIn

Are you ready to take on a pivotal role as the Sr. Business Lead, Vendor Strategy at LinkedIn in the vibrant city of Chicago? In this exciting position, you'll be at the forefront of developing a world-class outsourcing and vendor strategy that drives our global sales and support organization forward. With an innovative spirit, you will lead initiatives that establish and optimize our vendor management, creating a framework that promotes success across the board. Your responsibilities will include creating impactful dashboards to evaluate vendor performance, running RFPs, and providing vital training for project managers and stakeholders. Your extensive expertise in the BPO and managed services industry will be invaluable as you help standardize our vendor programs and elevate our operational efficiency. At LinkedIn, we understand the importance of balance, offering you the flexibility of working both from home and in the office, ensuring you can perform at your best. If you’re looking for a growth-oriented position in a supportive environment that values trust, care, and inclusion, this is the perfect opportunity. Join us in transforming the way the world works, where your contributions will truly matter and where you can advance not just your career, but also your skills. If you're an innovative leader with experience driving strategic operations and vendor partnerships, we want to hear from you!

Frequently Asked Questions (FAQs) for Sr. Business Lead, Vendor Strategy Role at LinkedIn
What responsibilities does a Sr. Business Lead, Vendor Strategy at LinkedIn have?

The Sr. Business Lead, Vendor Strategy at LinkedIn is responsible for developing a world-class outsourcing and vendor strategy. This includes driving the internal framework for benchmarking and risk management, optimizing vendor performance dashboards, and ensuring that vendor processes are followed. You'll also lead training sessions for project managers and stakeholders while managing complex projects that involve coordination between LinkedIn teams and vendors.

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What qualifications are needed for the Sr. Business Lead, Vendor Strategy position at LinkedIn?

To qualify for the Sr. Business Lead, Vendor Strategy position at LinkedIn, candidates should have a minimum of 5 years of experience in the BPO and managed services industry, along with 3 years in Strategy & Operations, Scaled Operations, or Vendor Management. Preferred qualifications include experience in leading large projects independently and certifications in project/program management.

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What skills are essential for a successful Sr. Business Lead, Vendor Strategy at LinkedIn?

Essential skills for the Sr. Business Lead, Vendor Strategy at LinkedIn include strong strategic thinking, vendor management expertise, and operational excellence. Proficiency in advertising sales and customer experience management (CXM) is also crucial, as the role involves innovating vendor standardizations to support the scaling of programs.

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What is the working environment like for the Sr. Business Lead, Vendor Strategy at LinkedIn?

The working environment for the Sr. Business Lead, Vendor Strategy at LinkedIn embraces a hybrid model, allowing flexibility to work from home or commute to the Chicago office, based on what is best for you and your team. This reflects the company's trust in its employees to perform at their best, wherever they may be.

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What compensation can a Sr. Business Lead, Vendor Strategy expect at LinkedIn?

The compensation range for a Sr. Business Lead, Vendor Strategy at LinkedIn starts at $112,000 and can go up to $182,000, depending on individual qualifications and experience. Additionally, the total compensation package may include performance bonuses, stock options, and a comprehensive benefits plan.

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How does LinkedIn promote diversity in the workplace for the Sr. Business Lead, Vendor Strategy role?

LinkedIn is committed to fostering a diverse and inclusive workforce. The company maintains an equal opportunity employer stance, considering qualified applicants regardless of race, gender, age, or any legally protected class. LinkedIn's culture emphasizes care, trust, inclusion, and fun, making it a welcoming place for everyone.

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Why is the Sr. Business Lead, Vendor Strategy position important at LinkedIn?

The Sr. Business Lead, Vendor Strategy role is crucial at LinkedIn as it directly impacts the efficiency and effectiveness of the global sales and support organization. By optimizing vendor strategies and improving operational processes, this position aids in achieving LinkedIn's broader goals of economic opportunity and workforce development.

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Common Interview Questions for Sr. Business Lead, Vendor Strategy
Can you describe your experience in vendor management?

When answering this question, focus on specific projects where you successfully managed vendor relationships. Highlight your approach to vendor selection, performance evaluation, and how you handled any challenges that arose during the partnerships.

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How do you ensure effective communication between internal teams and vendors?

Effective communication is vital in vendor management. Describe your strategies for maintaining consistent communication, such as regular meetings, updates, and utilizing collaborative tools. Share examples of how this has led to smoother operations and strong partnerships.

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What approaches do you use for risk management in vendor projects?

Discuss how you identify potential risks in vendor partnerships and the frameworks you implement to mitigate these risks. Include examples of past experiences where your risk management strategies proved successful.

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How do you assess vendor performance?

Explain your methods for setting key performance indicators (KPIs) and benchmarks for vendor assessments. Detail how you utilize data and analytics to inform your evaluations and ensure vendors meet expectations.

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Describe a challenging vendor project you managed and how you overcame the difficulties.

This is a chance to showcase your problem-solving skills. Provide a specific example of a challenging situation, the steps you took to resolve it, and the successful outcomes that resulted from your efforts.

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How do you prioritize projects when managing multiple vendors?

Prioritization is key in managing multiple vendors. Share your techniques for assessing urgency and impact, such as risk assessments and stakeholder feedback, to determine which projects need immediate attention.

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What is your process for developing vendor strategies?

Outline your systematic approach to developing vendor strategies, including market analysis, stakeholder input, and alignment with company objectives. Provide examples of strategies you formulated that achieved significant results.

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How would you handle a conflict between vendors and internal stakeholders?

In answering this question, emphasize your conflict resolution skills. Describe strategies such as facilitating discussions, finding common ground, and focusing on objective outcomes to mediate between parties effectively.

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Can you explain how you utilize data in vendor decision-making?

Explain your analytical methods for leveraging data to guide vendor decisions, whether it's vendor selection, performance evaluation, or project management. Illustrate this with a specific instance when data informed your strategy.

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What techniques do you use to train and onboard vendors?

Discuss your training approach, such as creating comprehensive onboarding programs, providing ongoing support, and employing feedback mechanisms to ensure vendors are effectively integrated into the company’s processes.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
November 24, 2024

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