Vice President of Post-Sales

Job Summary

A company is looking for a Vice President of Post-Sales to lead and scale their post-sales organization during a critical growth phase.

Key Responsibilities

• Transform post-sales processes into a scalable engine that enhances customer outcomes and drives revenue growth
• Unify and lead a team of over 40 professionals across various post-sales functions
• Design and implement premium service tiers and strategies for monetization across training and support services

Required Qualifications

• Proven track record of scaling ARR from tens to hundreds of millions
• 8+ years of post-sales leadership experience in enterprise SaaS or fintech
• Experience in growing customer bases from hundreds to thousands
• Proven success in monetizing post-sales functions and creating new revenue streams
• Strong background in implementing change management at scale