SuccessFactors Analyst

Job Summary

A company is looking for a SuccessFactors Analyst to join their HRIS team on a contract basis.

Key Responsibilities:

• Serve as the primary admin support for SuccessFactors across all modules (except LMS)
• Provide Tier 1-3 support: triage and manage tickets, investigate root causes, and resolve issues within SLAs
• Collaborate with stakeholders globally to diagnose and troubleshoot issues through the system

Required Qualifications:

• 2+ years of hands-on SuccessFactors administration experience
• Strong experience across multiple SuccessFactors modules (LMS not required)
• Solid understanding of system troubleshooting, configuration, and ticket management
• Experience with SuccessFactors reporting tools: Canvas and Table
• Proven ability to meet deadlines and manage deliverables independently