Seasonal Operations Manager with License

Job Summary

A company is looking for a Manager, Operations - Seasonal.

Key Responsibilities

• Review and analyze program performance to determine program needs
• Approve personnel activities concerning hiring, training, development, and performance management
• Track client issues and maintain client correspondence and issue resolution

Required Qualifications

• Must have a current Healthcare Insurance License, preferably Life and Health
• Experience in managing customer service teams
• Ability to meet financial targets including occupancy and bill-to-pay percentage
• Proven track record in coaching and developing subordinates
• Experience in implementing processes for continuous improvement