Provide second level support to resolve complex technical problems
Monitor network using provided software and troubleshoot incidents
Provide 24x7 support for the Wholesail Networks system and document issues
Required Qualifications
Associate Degree in a related field or equivalent combination of training and experience
Telecom Network Operations Center experience required
Knowledge of network protocols and networking technologies required
CCNA, CCNP, JNCIP, or JNCIA SCTE, NCTI Certifications preferred
Basic understanding of IPv4 and IPv6 subnet address standards preferred
Average salary estimate
$70000
/ YEARLY (est.)
min
max
$60000K
$80000K
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