NOC Analyst - job 1 of 3

Job Summary

A company is looking for an Associate NOC.

Key Responsibilities

• Monitor and respond to incidents during scheduled shifts, ensuring effective communication with customers
• Utilize monitoring tools and processes to identify and resolve issues proactively
• Prepare handover documentation for incoming shifts and maintain accurate records of incidents and resolutions

Required Qualifications

• No previous professional experience required
• Certificate or degree from a technical training program or equivalent work experience
• Ability to work designated shifts, including holidays
• Demonstrated troubleshooting skills and critical thinking abilities
• Experience working effectively in a team-oriented environment