Seasonal Customer Care Associate

Job Summary

A company is looking for a Seasonal Customer Care Associate from August to December 2025.

Key Responsibilities

• Handle incoming calls and explain healthcare benefits and services
• Identify member needs, research information, and provide appropriate referrals
• Make outbound calls for follow-up and maintain accurate member records

Required Qualifications

• At least one year of customer service experience, preferably in healthcare
• Proficiency in Microsoft Word, Excel, and call documentation tools
• Ability to manage multiple member requests effectively
• Willingness to learn about healthcare plans and regulations
• Organizational skills and reliability in a fast-paced environment