Guest Empowerment Team Member

Job Summary

A company is looking for a Guest Empowerment Team Member.

Key Responsibilities

• Resolve complex situations for Guests and engage in virtual conversations to empower them
• Research and identify root causes of technical difficulties faced by Guests
• Mentor team members and provide feedback to enhance the overall Guest Experience

Required Qualifications

• High School Diploma or GED
• Three years of customer service experience
• Basic proficiency with Microsoft Office 365
• Multi-channel customer engagement experience
• Must reside within 50 miles of a Breeze location