Remote Helpdesk Support Specialist

Job Summary

A company is looking for a Remote Helpdesk Support Specialist with Federal Government Experience.

Key Responsibilities

• Provide technical assistance to computer users
• Answer questions or resolve computer problems via telephone or electronically
• Assist with the use of computer hardware and software, including printing, installation, and operating systems

Required Qualifications

• US Citizenship or a Green Card is required
• Federal government experience is required
• Experience in helpdesk support or user support roles
• Proficiency in computer hardware and software troubleshooting
• Ability to work remotely and manage time effectively