Remote Benefits Advocate

Job Summary

A company is looking for a Remote Benefits Advocate to assist healthcare members with their benefits.

Key Responsibilities

• Assist and educate Managed Care members on healthcare decisions regarding Medicare and Medicaid
• Make and field calls to help members determine suitable benefits and assist with the enrollment process
• Collaborate with management to identify and resolve issues related to member benefits

Required Qualifications

• High School or General Education Degree (preferred)
• Experience with Medicare Advantage plan members and Medicaid case management
• Direct consumer interaction or sales experience is a plus
• Bilingual (English & Spanish) is preferred
• Ability to analyze and interpret benefit program criteria