Job details

Plumbing Supply - Counter Associate

Job Title: Counter Sales Associate
Location: Colorado Springs, CO
Pay Range: $21.00- $27.00
Schedule: Monday-Friday 8:00 AM -5:00 PM (subject to overtime), Rotational Saturday

This position will remain open until 11/26/2024, or until the position is filled, whichever is later.

Brief Position Summary:
We are seeking a full-time Counter Sales Associate for our Colorado Springs location. Qualified candidates will have plumbing knowledge, and/or experience as a plumber. This position uses their product knowledge on plumbing and heating products to ensure that customers (both contractors and homeowners) have everything they need for the job. This is a fast-paced role where you will discuss customer needs, take orders, and retrieve parts for customers. We are seeking a dedicated individual who is passionate about working as a team to provide excellent customer service.

Culture fit is extremely important to us. Here are some things that make you a good fit for Rampart:

You are motivated by and believe in serving others; you put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them.
You are a team player; willing to go above and beyond to help fellow employees.
You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success.
You want to work for a company who prioritizes giving back to the community.

Benefits, perks, and unique ways we support our employee’s well-being:

Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employees
Options for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA
401k with company match
Discretionary profit sharing
Company paid long-term disability plan and company-paid life insurance
Paid Time Off, company awards, and wellness program that includes a gym reimbursement
Uniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each year
Employee Assistance Program (EAP)

Responsibilities & Duties:

Primary:

Promptly and professionally process counter orders by:
- Providing product knowledge and technical advice on the appropriate application of products and solutions
- Writing orders then prepare order for customer by picking and shipping product
- Collect payment by either charging the customer’s account or directing customer to cashier
- Coordinating product delivery if requested by customer
Operate in accordance with Rampart’s established systems, policies and procedures
Ensure a safe and clean work environment by ensuring compliance with Rampart’s safety program and instilling a culture of safety awareness through modeling and education

As Required:

Troubleshoot issues and communicate discrepancies to inventory control
Courteously handle customer returns
Provide charge account setup documentation to customers
Maintain currency on product and technical knowledge as well as current construction trends
Additional duties as assigned by Supervisor

Education, Skills, Training, & Experience Requirements:

High School diploma or equivalent
Product knowledge
Customer service skills

Physical Requirements:

Continuously (67-100% of the day) will be required to talk, repetitively use hands, arms, and legs, stand, walk, grasp, and lift 10lbs or less
Frequently (34-66% of the day) will be required to bend over, reach overhead, crouch, kneel, push or pull, carry or move 10lbs or less, and carry, move, or lift 11-75lbs
Occasionally (1-33% of the day) will be required to sit, crawl, balance, climb and carry, move, or lift 76-100+ lbs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Cregger Company dba Rampart Supply is a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business. We promote a safe and drug free workplace. Are you looking for a challenging career with a team that truly cares about its customers, employees, and community? Come and be a part of a family-owned business that has been around for more than 50 years where you’re more than just a number.

Learn more about what it’s like to work at Rampart online at www.rampartsupply.com/careers and check out our social media at any of the options below:

All qualified applicant will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, gender expression as well as any other characteristic protected by federal, state and local law.

Rampart Supply Glassdoor Company Review

4.8

Rampart Supply DE&I Review

3.47

CEO of Rampart Supply

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Average salary estimate

$24000 / YEARLY (est.)

min

max

$21000K

$27000K

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What You Should Know About Plumbing Supply - Counter Associate, Rampart Supply

Are you someone who enjoys hands-on work and is passionate about customer service? Rampart Supply is on the lookout for a dedicated Plumbing Supply - Counter Associate to join our fun and friendly team in Colorado Springs! In this pivotal role, you'll be the go-to person for both contractors and homeowners, guiding them through their plumbing and heating needs. Whether it's discussing product options, taking orders, or fetching the right parts, your product knowledge and technical advice will be key in ensuring everyone leaves satisfied and confident in their purchase. The essence of this role is about service—putting ourselves in the customer’s shoes to truly understand what they need. We cherish a team environment where collaboration and support thrive. If you thrive in a fast-paced setting and love engaging with a variety of people, you’ll fit right in at Rampart. Plus, we believe in taking care of our community and our team, offering a competitive pay range of $21 to $27 per hour, along with a comprehensive benefits package. So, if you’re ready to make a difference and grow your skills in the plumbing supply industry, consider applying for the Plumbing Supply - Counter Associate position at Rampart Supply and let’s build something special together!

Frequently Asked Questions (FAQs) for Plumbing Supply - Counter Associate Role at Rampart Supply

What skills are required for the Plumbing Supply - Counter Associate position at Rampart Supply?

To succeed as a Plumbing Supply - Counter Associate at Rampart Supply, candidates should possess strong customer service skills and have a foundational knowledge of plumbing products. Experience as a plumber or in plumbing supply is beneficial, as well as the ability to quickly process orders and communicate effectively with customers about their needs.