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Plumbing Sales Associate - Commercial

Job Title: Sales Associate - Commercial Plumbing    
Location: Denver
Pay Range: $22.97 - 34.47/hr   
Schedule: Monday - Friday 7:30am - 4:30pm             
 
This position will remain open until 12/02/2024, or until the position is filled, whichever is later. 

Short Summary: 
Rampart Supply is looking for a dedicated and passionate Commercial Sales Associate to join our Sales team. As part of the sales team, you will be responsible for acquiring sales orders from new and existing commercial customers. Your technical knowledge, service orientation, and customer knowledge will help the department build healthy partnerships with our customers while also maintaining strong profit margins.

Culture fit is extremely important to us. Here are some things that make you a good fit for Rampart:
  • You are motivated by and believe in serving others; you put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them.
  • You are a team player; willing to go above and beyond to help fellow employees.
  • You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success.
  • You want to work for a company who prioritizes giving back to the community.
Benefits, perks, and unique ways we support our employee’s well-being:
  • Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employees
  • Options for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA
  • 401k with company match
  • Discretionary profit sharing
  • Company paid long-term disability plan and company-paid life insurance
  • Paid Time Off, company awards, and wellness program that includes a gym reimbursement
  • Uniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each year
  • Employee Assistance Program (EAP)

ESSENTIAL FUNCTIONS OF THE JOB:

Fulfill Contract Requirements/Leads a strong project closeout by:

  • Ensuring O&M manuals and submittals are accurate and completed by their deadline
  • Ensuring warranty requirements and responsibilities are understood with the customer
  • Identifying and resolving customer feedback or concerns in a professional and timely manner

 Maintains a productive work environment by:

  • Complying with procedures rules, and regulations
  • Collaborating and participating with marketing programs and initiatives
  • Participating in the identification and implementation of process improvements
  • Regularly evaluating methods, looking for ways to improve productivity and efficiency
  • Reporting any unsafe conditions to your supervisor
  • Additional duties as required

 Maintains professional and technical knowledge by:

  • Attending educational workshops; reviewing professional publications; and establishing personal networks
  • Keeping current on changes and trends in methods of construction, equipment, materials, and construction costs
  • Demonstrating the application of skills learned
  • Working with manager to determine developmental needs that relate to Rampart and its goals and objectives 

KNOWLEDGE SKILLS BEHAVIORS:

Knowledge of:

  • Rampart values
  • Rampart’s key business drivers that differentiate us from our competitors
  • Rampart’s organizational structure and internal customers
  • Your job description and how your job impacts Rampart’s customers (internal and external)
  • Rampart’s sales process and commercial wholesale administration support
  • Rampart’s products and vendors

 Skills/Abilities:

  • Interpret specifications, drawings, and other construction documents
  • Working independently/self starter
  • Responding in a timely manner
  • Moving fast and easily from task to task often times coming back to unfinished tasks needing to be completed
  • Receiving guidance and feedback in a constructive manner
  • Identifying product by size, type, style, color, or product code
  • Organizing, prioritizing, and sequencing work taking into consideration a multitude of factors (bid schedules, vendor lead times, customer specifications, etc.)
  • Accuracy and consistency
  • Communicating effectively in a professional manner with strong listening, written and verbal skills
  • Teamwork- establish and maintain cooperative and effective working relationships with others
  • Operating a computer and other technology to enter records and maintain accurate information
  • Understanding and following detailed written or oral instructions
  • Driving brand loyalty through customer relationship development

 Behaviors:

  • Personal drive & commitment
  • Reliable
  • Focus – maintain attention and concentration
  • Detail-oriented 
  • Courteous/helpful (service orientation)
  • Composure
  • Flexible

EDUCATION/EXPERIENCE:

  • Prior plumbing and heating industry sales experience preferred
  • Comprehensive product & industry knowledge
  • High School diploma or equivalent preferred
  • Proficiency with Microsoft Office suite including Outlook, Excel, and PowerPoint
  • Proficiency in math
  • At least 6 months experience with order entry
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Cregger Company dba Rampart Supply is a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business.  We promote a safe and drug free workplace.  Are you looking for a challenging career with a team that truly cares about its customers, employees, and community?  Come and be a part of a family-owned business that has been around for more than 50 years where you’re more than just a number.  
    

Learn more about what it’s like to work at Rampart online at www.rampartsupply.com/careers and check out our social media at any of the options below:

 
All qualified applicant will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, gender expression as well as any other characteristic protected by federal, state and local law.
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Average salary estimate

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$47890K
$71725K

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What You Should Know About Plumbing Sales Associate - Commercial, Rampart Supply

Join the Rampart Supply family as a Plumbing Sales Associate - Commercial! We are looking for someone passionate about sales and eager to cultivate relationships with our commercial customers. In this role, you'll play a vital part in driving sales orders and helping our clients navigate their plumbing solutions. Working from our Denver location, you’ll enjoy a friendly and collaborative work environment where we value teamwork and a strong commitment to customer service. Your success will be fueled by your technical knowledge and the desire to understand our customers' needs deeply. At Rampart, we believe that building healthy partnerships is essential for success, and your role will be pivotal in achieving that. You’ll embrace our culture of service, focusing on uplifting others and contributing to your team’s success. Our schedule is Monday to Friday, 7:30 AM to 4:30 PM, giving you a balanced work-life option while earning a competitive pay. We prioritize our employees' well-being, offering comprehensive benefits like medical, dental, and vision coverage, as well as a 401k with a company match. So, if you are self-motivated and love serving others in a collaborative environment, apply now, and take your career to new heights with Rampart Supply!

Frequently Asked Questions (FAQs) for Plumbing Sales Associate - Commercial Role at Rampart Supply
What does a Plumbing Sales Associate - Commercial at Rampart Supply do?

As a Plumbing Sales Associate - Commercial at Rampart Supply, you'll focus on acquiring sales orders from new and existing commercial customers, ensuring that their plumbing needs are met with professionalism and care while maintaining strong profit margins.

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What are the requirements to become a Plumbing Sales Associate - Commercial with Rampart Supply?

To apply for the Plumbing Sales Associate - Commercial role at Rampart Supply, you should have prior plumbing and heating industry sales experience, a high school diploma or equivalent, and proficiency with Microsoft Office, particularly Excel and PowerPoint. Prior product knowledge is a plus!

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What benefits does Rampart Supply offer to Plumbing Sales Associates?

Rampart Supply provides a comprehensive benefits package for Plumbing Sales Associates, including medical, dental, and vision coverage, a 401k plan with matching, discretionary profit sharing, and wellness programs designed to support employee well-being.

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What is the schedule for a Plumbing Sales Associate - Commercial at Rampart Supply?

The schedule for a Plumbing Sales Associate - Commercial at Rampart Supply is Monday through Friday, from 7:30 AM to 4:30 PM. This schedule allows for a balanced work-life environment while focusing on customer service.

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How does Rampart Supply support employee development for Plumbing Sales Associates?

Rampart Supply supports employee development by encouraging plumbing sales associates to attend educational workshops, review professional publications, and stay updated on industry trends and construction methods to enhance both personal and professional growth.

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What qualities make a good Plumbing Sales Associate - Commercial at Rampart Supply?

Successful Plumbing Sales Associates at Rampart Supply are service-oriented, motivated to help others, team players, detail-oriented, and possess excellent communication skills. They understand the importance of customer relationships and actively seek to make a positive impact.

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Where is the Plumbing Sales Associate - Commercial position located?

The Plumbing Sales Associate - Commercial position is based in Denver. This vibrant city offers plenty of opportunities for career growth while allowing you to be part of a supportive community at Rampart Supply.

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Common Interview Questions for Plumbing Sales Associate - Commercial
Can you describe a time when you successfully resolved a customer's plumbing issue?

When answering this question, consider a specific example, detailing the customer's problem, the steps you took to address it, and how your actions improved the customer's experience. Highlight your problem-solving and customer service skills.

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How do you prioritize your tasks when managing multiple customer orders?

To answer effectively, explain your method for organizing tasks based on urgency, deadlines, and customer needs. You can mention the tools you use, like spreadsheets or project management apps, and emphasize your attention to detail.

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What strategies do you use to build strong relationships with commercial clients?

Focus on your approach to communication, understanding client needs, and providing reliable service. Discuss how regular check-ins, personalized solutions, and follow-ups can foster trust and loyalty among your commercial clients.

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How do you stay updated on industry trends and product knowledge?

Describe your methods for keeping informed, like attending workshops, reading industry publications, or participating in professional groups. This shows your commitment to ongoing learning and relevance in the plumbing and sales fields.

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What sales techniques do you feel are most effective in the plumbing industry?

When answering, highlight techniques you've found effective, such as consultative selling, demonstrating product benefits, or utilizing customer testimonials. Provide examples of when you’ve successfully employed these techniques.

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How would you handle a situation where a customer is dissatisfied with our service?

Explain your approach to handling customer dissatisfaction by emphasizing empathy, active listening, and proactive solutions. Providing a specific example can illustrate your skills in conflict resolution and customer care.

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What makes you a good fit for the Plumbing Sales Associate - Commercial position at Rampart Supply?

Use this opportunity to connect your skills, values, and experiences directly to Rampart Supply's culture and mission. Discuss your commitment to service, teamwork, and community engagement, which aligns with their principles.

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Can you talk about your experience with order entry systems?

Discuss your familiarity with order entry systems and any specific software you've used in past roles. If possible, relate how you ensured accuracy in order processing, which would be crucial for Rampart Supply's operations.

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What do you consider your biggest achievement in past sales roles?

Identify a quantifiable achievement and explain how it impacted your previous employer positively. Use metrics, like sales growth percentage or customer retention rates, to demonstrate your capabilities effectively.

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How do you manage stress during peak sales periods?

Share your coping strategies for high-pressure situations, such as prioritization, seeking support from teammates, or maintaining a positive attitude. Demonstrating resilience and effective stress management is key in a sales role.

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Full-time, on-site
DATE POSTED
November 25, 2024

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