Senior Product Manager

As a Senior Product Manager at Progress, you will be responsible for driving the vision and roadmap for customer-centric reporting and insights capabilities within ShareFile. This includes understanding customer needs through insights, developing product strategy, and collaborating with cross-functional teams to ensure successful product launches. You'll also engage key stakeholders to gather feedback and maintain strong relationships.

The ideal candidate for the Senior Product Manager role at Progress should possess a bachelor’s degree in Business Administration, Computer Science, or a related field, along with over 6 years of experience as a Product Manager in similar fields. Familiarity with SaaS solutions and strong business acumen are essential, with prior experience in document management and reporting being a plus.

At Progress, as a Senior Product Manager, you'll play a vital role in customer success by serving as their voice within the organization. By leveraging user feedback, conducting market research, and developing data-driven product strategies, you're empowered to create solutions that directly address customer needs and improve their engagement with our products.

Progress provides a supportive and collaborative culture that values diversity and promotes individual well-being and growth. As a Senior Product Manager, you'll have the opportunity to work with colleagues from varied backgrounds, participate in professional development, and contribute to an environment that thrives on respect and shared success.

Crucial skills for a Senior Product Manager at Progress include excellent communication and interpersonal skills, strong business acumen, experience with data analysis, and a solid understanding of SaaS product management. Your ability to collaborate with various teams and influence stakeholders will be key to driving product success.

At Progress, growth opportunities for a Senior Product Manager abound. With a focus on professional development and mentorship, you can expand your skills in product management, engage in new challenges, and potentially advance into leadership roles. The diverse projects and collaborative environment will empower your career growth.

Progress is committed to supporting work-life balance for its employees, including Senior Product Managers. They offer a competitive remuneration package, generous leave policies—such as 30 days of earned leave and additional leaves for special occasions—and health benefits that promote personal and family well-being.

To effectively prioritize features as a Senior Product Manager, it's important to use a combination of user feedback, market research, and strategic alignment with business goals. A structured approach could include defining criteria for prioritization, such as customer impact, development effort, and overall alignment with company objectives.

In interviews, describe a challenging situation with a stakeholder by focusing on your approach to understanding their concerns and effectively communicating the product vision. Highlight your negotiation and relationship-building skills to demonstrate how you resolved the issue while keeping the project on track.

Gathering customer insights can be achieved through various methods such as surveys, user interviews, analytics review, and feedback sessions. Emphasize your ability to synthesize this feedback into actionable product strategies to enhance customer satisfaction and drive product improvements.

Measuring the success of a product post-launch involves setting clear KPIs ahead of time, such as user adoption rates, customer satisfaction scores, and revenue growth. Regularly reviewing these metrics helps gauge performance and identify areas for improvement to ensure continuous success.

Your approach to market research should be systematic, starting with identifying target customer segments and current market trends. Use a combination of qualitative and quantitative research methods to gather data and insights, ensuring you can differentiate the product in the market effectively.

Ensuring cross-functional collaboration in product development involves establishing clear communication channels and regular check-ins with teams such as Engineering, Marketing, and Sales. Emphasize your commitment to aligning team objectives and fostering a culture of transparency and cooperation to facilitate a smooth development process.

Discuss your experience with agile methodologies by highlighting specific projects where you implemented agile practices. Explain how you adapted to changing requirements, collaborated with teams in short sprints, and continually prioritized the product backlog to deliver incremental value.

Defining and communicating a product vision involves articulating a compelling narrative that connects the product purpose to user needs and business goals. Utilize storytelling techniques to inspire your team and stakeholders, ensuring alignment on the vision from the outset.

In interviews, detail your methods for conducting competitive analysis, such as SWOT analysis and benchmarking against key competitors. Discuss how you translate this information into strategic insights that influence product decisions and innovation.

Data analysis is integral to the product management process. Illustrate how you use metrics to drive your decisions, improve user experiences, and validate features. Mention specific tools or techniques you employ to analyze data effectively and derive meaningful insights.