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Marketing Funnel Operations Analyst

We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
 
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Marketing Funnel Operations Specialist in Bulgaria and help us do what we do best: propelling business forward.
 
As a Funnel Operations Specialist, you will play a key role in monitoring our marketing funnels, ensuring data accuracy, and generating timely reports to support our decision-making processes. You will help identify areas for data improvement and work with cross-functional teams to drive data quality initiatives. This role offers an excellent opportunity to apply both your business & marketing understanding and passion for data & reporting.
 
In this role you will:
  • Monitor & report from different reports and dashboards to ensure smooth operations
  • Identify any anomalies & data inconsistencies to help maintain high standards of data accuracy and completeness
  • Suggest the creation of new monitors & Drives cross-collaboration on resolving of data quality issues
  • Regular and ad-hoc reporting on different funnel & marketing metrics – lead volume and quality, CRs, targets vs actuals, account engagement, contacts data, email database health, etc.
  • Provide data-driven insights to improve marketing efficiency, processes, and maximize revenue
  • Collaborate with the Data & Analytics team on the improvement of existing reports and dashboards & the creation of new ones by compiling business requirements
  • Participate and drives projects which support the marketing analytics & funnel reporting strategy
Your background:
  • Bachelor’s degree in Marketing, Business, Statistics, Data Science or related field
  • 2+ years of experience in a data-focused role
  • Excellent analytical and problem-solving skills
  • Experience in reporting from CRMs, Marketing Automation tools, SFDC, Google Analytics, Tableau or similar
  • Strong Excel skills
  • Curious, organized, with strong attention to detail, quick to spot data integrity issues
  • Self-driven & adaptive to change
  • Experience working in a global company and with multiple teams and stakeholders is a plus
  • Excellent English and communication skills
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
 
Compensation
  • Generous remuneration package
  • Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
  • 30 days paid annual vacation
  • An extra day off for your birthday
  • 2 additional days off for volunteering
  • Premium healthcare and dental care coverage
  • Additional pension insurance
  • Well-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport card
  • Daycare Center for your little ones onsite
  • Flexible working hours and work-from-home allowance
  • Free underground parking with a designated space for bikes and electric scooters
Apply now!
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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Marketing Funnel Operations Analyst, Progress

Join Progress as a Marketing Funnel Operations Analyst and be at the forefront of driving our marketing initiatives! At Progress, we’re dedicated to empowering our customers with exceptional AI-driven software solutions, and we need someone like you to keep our marketing operations running smoothly. As a crucial member of our team, you'll monitor our marketing funnels, ensuring data accuracy and generating insightful reports that guide our business decisions. You’ll dive deep into analyzing lead volumes, conversion rates, and account engagement metrics, providing data-driven insights that can enhance marketing efficiency and maximize revenue. Collaborate with cross-functional teams and help identify areas for data improvement, suggesting new monitors, and resolving data quality issues along the way. Your role will be dynamic and impactful, as you'll also work closely with our Data & Analytics team to refine existing reports and create new strategic dashboards. Progress offers an energetic company culture that values diversity and encourages innovative thinking, making it a great place to grow your career. If you have a passion for data and a knack for reporting, along with a degree in Marketing, Business, Statistics, or related fields, we want to hear from you! We believe that people power progress, so come join us and help propel our business forward.

Frequently Asked Questions (FAQs) for Marketing Funnel Operations Analyst Role at Progress
What does a Marketing Funnel Operations Analyst do at Progress?

As a Marketing Funnel Operations Analyst at Progress, your primary responsibility will be monitoring and analyzing our marketing funnels. You will ensure data accuracy, identify anomalies, and generate reports that inform decision-making processes. This role involves collaborating with various teams to drive data quality initiatives and provide insights to enhance marketing efficiency.

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What qualifications are needed for the Marketing Funnel Operations Analyst position at Progress?

To qualify for the Marketing Funnel Operations Analyst position at Progress, you should have a Bachelor’s degree in Marketing, Business, Statistics, or Data Science, along with at least two years of experience in a data-focused role. Strong analytical skills, proficiency in tools such as CRMs and Google Analytics, as well as excellent Excel capabilities are essential.

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What tools does a Marketing Funnel Operations Analyst use at Progress?

A Marketing Funnel Operations Analyst at Progress utilizes various tools including Marketing Automation tools, Salesforce (SFDC), Google Analytics, and Tableau. Strong Excel skills are also vital for managing and analyzing data effectively.

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How can a Marketing Funnel Operations Analyst improve marketing efficiency at Progress?

By providing data-driven insights into lead quality, conversion rates, and other marketing metrics, a Marketing Funnel Operations Analyst at Progress can help refine marketing strategies and campaign performance, driving better results and maximizing revenue.

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What is the company culture like at Progress for Marketing Funnel Operations Analysts?

Progress fosters a vibrant company culture that values diversity, collaboration, and innovation. As a Marketing Funnel Operations Analyst, you’ll enjoy working with a global team dedicated to professional growth and unlocking potentials together.

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What are the benefits of working as a Marketing Funnel Operations Analyst at Progress?

Working at Progress provides numerous benefits including a generous remuneration package, 30 days of paid annual vacation, premium healthcare coverage, and opportunities for professional development, ensuring a great work-life balance and a supportive environment.

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What career growth opportunities exist for Marketing Funnel Operations Analysts at Progress?

Progress actively promotes career development and growth opportunities. As a Marketing Funnel Operations Analyst, you can evolve into more specialized roles within marketing analytics, data science, or management levels through ongoing training and support within the company.

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Common Interview Questions for Marketing Funnel Operations Analyst
How do you ensure data accuracy when working with marketing funnels?

To ensure data accuracy, approach it methodically: firstly, establish clear data quality standards. Regularly audit data for discrepancies and utilize automated tools to capture metrics. Collaborate with teams to tackle any anomalies and suggest ongoing improvements to monitoring processes.

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Can you describe your experience with marketing automation tools?

When discussing your experience, highlight specific tools you have used, such as HubSpot or Marketo. Include examples of how you leveraged these platforms for campaign management or analytics, demonstrating your proficiency in maximizing their features for effective funnel operations.

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What key metrics do you look at when analyzing a marketing funnel?

Important metrics include lead volume and quality, conversion rates, and account engagement. Share how you track these KPIs consistently to assess funnel performance and how you translate insights into actionable strategies for optimization.

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Describe a time when you identified a data quality issue. How did you handle it?

Illustrate a specific instance where you found inconsistencies in data. Describe the steps you took to investigate the source of the issue, involve relevant teams to resolve it, and implement measures to prevent similar issues in the future.

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How do you prioritize tasks in your data reporting responsibilities?

Explain that prioritization is based on a combination of urgency, impact, and aligning with broader business goals. Mention using tools like Excel or project management apps to organize tasks and deadlines, ensuring timely delivery of data insights.

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What reporting tools are you comfortable using, and why?

Discuss your familiarity with tools like Google Analytics or Tableau. Explain how these platforms ease the process of data visualization and reporting, allowing you to create meaningful dashboards that help interpret marketing metrics effectively.

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How do you approach collaboration with different teams in a project?

Highlight the importance of communication in collaboration. Discuss your proactive approach to reach out, ensure alignment on objectives, and actively seek input from cross-functional teams, ensuring transparency and fostering a team-oriented environment.

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What role does Excel play in your reporting process?

Excel is fundamental in my reporting process for data manipulation, analysis, and visualization. I utilize formulas, pivot tables, and charts to derive insights and present data narrative effectively, making it a key tool for any Marketing Funnel Operations Analyst.

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How do you keep up with trends in marketing analytics?

Staying current involves following industry blogs, attending webinars, and participating in relevant forums. Networking with peers and joining professional groups also helps to learn about emerging trends and best practices in marketing analytics.

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What strategies would you implement to improve a struggling marketing funnel?

First, I would perform a detailed diagnostic of the funnel metrics to pinpoint weaknesses, then propose targeted strategies for improvement. This could include optimizing conversion pathways, strengthening lead generation, or enhancing follow-up processes based on data insights.

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​​​​​​​​​​​​​​To be the trusted provider of the best products to develop, deploy and manage high-impact applications.

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Full-time, hybrid
DATE POSTED
November 28, 2024

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