Manager of Operations Planning and Strategy

Join us on our journey to transform pet care and improve the health and happiness of pets, pet parents, and veterinary caregivers. Our goal is lofty and requires confident, friendly, resilient professionals dedicated to making a difference in all the lives they touch each and every day.  We are looking for a highly motivated and detail-oriented Manager of Operations Planning and Strategy to join our team. As a Manager of Operations Planning and Strategy, you will play a key role in driving business planning, conducting analysis, and providing valuable insights to support strategic decision-making.

Responsibilities:

Forecasting and Planning Functions:

• Utilize demand forecastings models for new and returning customers, ensuring accurate projections that inform staffing decisions
• Work closely with business partners to formulate a staffing plan that maximizes clinic growth and profitability 
• Collaborate across departments to develop staffing and scheduling strategies for the successful launch of new Pet Care Centers
• Analyze patient management system to ensure data accuracy and maximize clinic efficiency 

Business Intelligence Functions:

• Analyze components of the P&L that include but are not limited to average pet transaction, utilization, compliance, and payroll 
• Leverage Looker and spreadsheet tools to build robust business intelligence reports and models. Generate insights and provide actionable recommendations based on data analysis to improve overall business performance
• Develop and maintain reporting templates and dashboards to track key business metrics

“Start Up” Functions:

• Embrace the fast-paced environment of a start-up and actively contribute to the company's growth. Take advantage of opportunities to learn new skills, expand your knowledge base, and develop professionally.
• Stay up-to-date with industry trends, best practices, and emerging technologies in business planning and analytics

Benefits 

• Equity Compensation: At Petfolk we want employees to own equity in the company. As part of your compensation package, you will be offered stock shares that will grow in value over time.
• Generous Paid Time Off Policy: We believe everyone does their best work when they are able to pursue their non-veterinary passions and spend time with family, so we make time-off a priority.
• Paid Holidays: Family time and downtime are important! Petfolk provides paid holidays annually, with no expectations of on-call or overnights.
• Health Insurance: Your health is a top priority, so we offer medical, dental, and vision coverage for full-time employees and dependents with multiple plan choices and generous contributions towards premiums for both the employee and dependents.
• Life Insurance & Disability: Petfolk offers Basic, Voluntary, & AD&D life insurance as well as short-term and long-term disability.
• Petfolk Swag: We will send you and your furry family members Petfolk branded swag to rep proudly.
• Employee discount on Petfolk services: We understand the stress and concern a sick pet causes. Petfolk proudly provides discounts on wellness and illness services, food, and medication for employee pets.