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Sales Development Representative

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily. 

1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

We’re looking for a highly motivated and ambitious Sales Development Representative (SDR) to drive our outbound efforts and build a pipeline of new opportunities for our Strategic Account Executives (AEs). In this role, you’ll directly impact the growth of OneSignal by booking high-value, qualified meetings that convert into deals. You’ll collaborate closely with your assigned AE(s) to strategize and execute personalized outreach plans that target accounts aligned with our Ideal Customer Profile (ICP).

Reporting to the Head of Global Sales Development in New York, you’ll work as part of a globally distributed team, including close collaboration with our London office. This is a role for someone eager to learn, grow, and make their mark in a fast-paced, high-growth environment.

What You’ll Do:

  • Research & Engage: Identify and research accounts that fit OneSignal’s ICP and engage prospects via strategic multi-channel outreach (email, calls, LinkedIn).
  • Collaborate with AEs: Partner with assigned AE(s) to develop account strategies, outreach plans, and effectively target accounts within their territories.
  • Execute Personalized Outreach: Build and deliver highly relevant outbound sequences, using tailored messaging that resonates with prospects.
  • Re-engage Opportunities: Follow up with lost opportunities and other high-potential leads to reignite conversations.
  • Book & Qualify Meetings: Schedule qualified meetings for AEs, ensuring prospects are well-prepared, confirming attendance, and re-engaging “no-shows.”
  • Develop Sales Strategies: Work with the sales and marketing teams to identify new opportunities and optimize prospecting efforts.
  • Team Collaboration: Act as a bridge between Sales, Marketing, and RevOps, troubleshooting processes and identifying areas for improvement.
  • Achieve SQL Quotas: Consistently meet or exceed monthly quotas for meetings that convert to pipeline opportunities.
  • Enhance Product Knowledge: Become fluent in OneSignal’s product offerings and value proposition to effectively communicate benefits to prospects.
  • Participate in Enablement: Attend weekly training sessions focused on building your skills and expanding your product knowledge.

What You’ll Bring:

  • Experience in Sales/Business Development (0–2 years): You’ve had exposure to an SDR/BDR role or similar and understand the fundamentals of prospecting, lead qualification, and sales outreach.
  • Prospecting Skills: You’re experienced in building lead lists, crafting outbound sequences, and using tools like Salesforce, LinkedIn Sales Navigator, ZoomInfo, Outreach.io, Apollo, or Clearbit.
  • Exceptional Communication: Your verbal and written communication skills are second to none. You’re confident on the phone, persuasive in emails, and skilled at breaking through the noise to get attention.
  • Drive & Resilience: You thrive in a fast-paced environment, have a hunger to succeed, and see challenges as opportunities to grow. You’re not deterred by rejection; instead, you use it as fuel for your next win.
  • Self-Starter Attitude: You’re proactive, take ownership of your work, and don’t wait for direction to seize opportunities.
  • Coachability & Growth Mindset: You crave feedback and see it as a path to improvement. You strive for excellence and are eager to advance your career to the next level.
  • Collaboration Skills: You work well with others, whether partnering with AEs or engaging with cross-functional teams like Marketing and RevOps.
  • Time Management & Organization: You excel at managing multiple campaigns, staying on top of communication channels, and responding to leads quickly.
  • Professionalism & Ambition: You’re serious about your career, maintain a high level of professionalism, and aspire to grow into an Account Executive role.

The New York and California base salary for this full time position is between $50,000 to $70,000, with an expected On Target Earnings (OTE) between $80,000 and $100,000/year. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

  • Friendliness & Empathy
  • Accountability & Collaboration
  • Proactiveness & Urgency
  • Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.

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CEO of OneSignal
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What You Should Know About Sales Development Representative, OneSignal

Are you ready to jumpstart your career as a Sales Development Representative (SDR) at OneSignal in New York? Join us at the forefront of customer engagement, where we're passionate about delivering personalized customer experiences through the best in push notifications, in-app messaging, SMS, and email. As an SDR, you’ll play a vital role in driving our outbound efforts and building a pipeline of fresh opportunities for our Strategic Account Executives (AEs). We are looking for someone who's not only motivated and ambitious but also eager to learn and grow in a fast-paced, high-growth environment. You’ll collaborate closely with your AEs to create targeted outreach plans and identify accounts that align with OneSignal’s Ideal Customer Profile. Your research and engagement activities, coupled with your skills in crafting personalized messaging, will help secure high-value meetings that can translate into success for both you and the company! With the support of a globally distributed team, including our London office, each day promises new challenges and opportunities to enhance your sales strategies and achieve your goals. We provide a supportive environment where you can become fluent in OneSignal’s offerings while also participating in weekly training sessions designed to sharpen your skills. If you thrive on challenges, take pride in your communication abilities, and wish to make a mark in a collaborative atmosphere, OneSignal is the perfect place for you!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at OneSignal
What are the responsibilities of a Sales Development Representative at OneSignal?

As a Sales Development Representative at OneSignal, you will be responsible for researching target accounts that fit our Ideal Customer Profile, engaging with prospects through multi-channel outreach, and collaborating closely with AEs to strategize and execute personalized outreach plans. Your core tasks will also include booking and qualifying meetings, enhancing sales strategies, and maintaining an organized framework for effective follow-up with leads.

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What qualifications are needed for a Sales Development Representative at OneSignal?

To qualify for the Sales Development Representative position at OneSignal, candidates should have 0-2 years of relevant experience in sales or business development. Skills in prospecting, exceptional verbal and written communication abilities, and a self-starter attitude are essential. Familiarity with tools such as Salesforce and outreach platforms is also a plus, while a strong drive to succeed and a collaborative spirit make an ideal candidate.

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What can I expect from the work culture at OneSignal as a Sales Development Representative?

OneSignal boasts a unique work culture characterized by an emphasis on kindness, healthy work-life balance, and personal growth. As a Sales Development Representative, you will be part of a supportive team that values collaboration and accountability, all while engaging in an environment that encourages continuous learning and development opportunities.

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How does OneSignal support remote work for Sales Development Representatives?

OneSignal offers flexible remote work options for Sales Development Representatives, allowing employees to work from various states including New York, California, Texas, and others, as well as in the UK and Singapore. This arrangement enables a healthy work-life balance while maintaining productivity and team collaboration.

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What opportunities for growth are available for Sales Development Representatives at OneSignal?

At OneSignal, Sales Development Representatives have excellent opportunities for growth. The role is designed with career advancement in mind, allowing you to develop key skills that can lead to future positions such as Account Executive. Regular training sessions and coaching ensure that you are continually expanding your product knowledge and sales capabilities.

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What kind of technology does OneSignal use for sales prospecting?

OneSignal leverages a range of advanced technology for sales prospecting, including Salesforce, LinkedIn Sales Navigator, and outreach tools like Outreach.io and Apollo. As a Sales Development Representative, you will gain hands-on experience with these tools, using them to enhance your ability to build lead lists and craft effective outbound sequences.

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What is the expected salary range for a Sales Development Representative at OneSignal?

The expected salary range for a full-time Sales Development Representative position at OneSignal is between $50,000 to $70,000, with the potential for On Target Earnings (OTE) between $80,000 and $100,000 per year based on performance metrics. Your starting salary may vary according to your experience and qualifications.

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Common Interview Questions for Sales Development Representative
Can you describe your experience in sales prospecting as a Sales Development Representative?

In answering this question, be specific about your past roles related to sales prospecting. Discuss the tools you've used for crafting lead lists and your approach to outreach. Illustrate how you proactively engage leads and demonstrate resilience when faced with challenges.

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How do you handle rejection in sales?

Handling rejection is part of being a Sales Development Representative. Share your strategies for maintaining motivation and learning from setbacks. Discuss how you view rejection as constructive feedback that helps refine your approach.

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What strategies do you use to research and engage prospects?

Illustrate your research methods by mentioning specific tools or techniques you use to understand potential leads. Discuss how you tailor your outreach to resonate with different audiences, thereby increasing the chances of engagement.

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How do you prioritize your accounts within your territory?

Communication that shows your ability to organize tasks will help you here. Explain your criteria for prioritizing accounts based on their fit with the Ideal Customer Profile and the potential size of the opportunity. Share examples of how this prioritization has led to successful outcomes.

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What do you think is the most important quality of a successful Sales Development Representative?

Articulate your understanding of the qualities necessary for a successful Sales Development Representative, such as communication skills, resilience, and a collaborative spirit. Provide examples from your experience that reflect these qualities.

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Describe a time when you successfully turned a cold lead into a meeting.

Share a specific example of how you identified a cold lead, your approach to warming that lead, and the strategies you employed to transform that lead into a qualified meeting. Highlight any challenges you faced and how you overcame them.

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How do you plan to achieve quotas set for meetings booked?

Discuss your proactive strategies for meeting or exceeding quotas, such as setting personal benchmarks, tracking your progress, and using motivational techniques. Make sure to provide a data-driven example if possible.

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Can you explain your experience with CRM tools like Salesforce?

Talk about your familiarity with Salesforce or similar tools, emphasizing how you've used them to manage leads, track interactions, and report on your sales activities. Highlight any specific features you find useful.

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What motivates you to succeed in a Sales Development Representative role?

Reflect on your personal motivations, whether it’s the desire for growth, the thrill of closing deals, or achieving personal milestones. Provide examples that illustrate how this motivation has driven your past successes.

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How would you handle a situation where an Account Executive is not following up with leads?

Express your willingness to collaborate with the AEs and highlight the importance of communication in the sales process. Discuss how you would proactively reach out to the AE, share your insights, and suggest a plan for follow-up that includes input from both sides.

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OneSignal is building the best platform for businesses to intelligently engage with customers across every channel. We provide a simple interface to push notifications, email, and in-app messages.

14 jobs
MATCH
VIEW MATCH
BADGES
Badge Diversity ChampionBadge Future MakerBadge Office VibesBadge Work&Life Balance
CULTURE VALUES
Customer-Centric
Dare to be Different
Take Risks
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
WFH Reimbursements
Flex-Friendly
Social Gatherings
Company Retreats
Dental Insurance
Vision Insurance
Life insurance
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 24, 2024

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