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Patient Care Tech Float II NM West Region Resource Team Full-time Nights - job 1 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Technician-Float (PCT) reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. 

The PCT has expertise related to the specific needs for patients in the rehabilitation environment which include chronic conditions and disabilities. The Patient Care Technician is a member of the interdisciplinary rehabilitation care team.

Under the direction/delegation and supervision of a professional registered nurse, the Patient Care Tech assists the patient with activities of daily living, mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.  This role possesses additional technical skills, such as de-escalation techniques and 12 lead EKG. The Patient Care Tech role serves as an active participant in the unit quality projects which can include data collection as well as unit equipment inventory and maintenance. 

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, weights, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Assists patient with application of assistive devices and prosthetics/orthoses according to individual patient program.
  • Performs preventive skin care program as directed by RN and report any changes in skin integrity immediately to the nurse.
  • Assists patients with transfers and mobility activities utilizing appropriate techniques, precautions and assistive devices.
  • Assists patients with bladder and bowel elimination programs including collection of laboratory specimens.
  • 12-lead EKG as ordered
  • Assists patients with completing menus daily within established timeframes.
  • Passes patient meal trays and HS snacks under the direction of the nurse.
  • Patient rounding: Circulate on the nursing units to monitor patients.
  • Provide de-escalation techniques for agitated and aggressive patient behaviors
  • Maintains and organizes unit equipment inventories.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • High school diploma, or G.E.D equivalent
  • Nursing student who has completed two clinical rotations
  • If not a nursing student, need one of the following: 
    • Certified Nursing Experience
    • Medical Assistant
    • EMT
    • Paramedic
  • CPR – Basic Life Support

Preferred:

  • Graduate of an accredited Nursing Assistant program

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Patient Care Tech Float II NM West Region Resource Team Full-time Nights, Northwestern Memorial Healthcare

At Northwestern Medicine, we're looking for dedicated Patient Care Tech Float II to join our full-time night shift team based in Winfield, IL. As a key part of our West Region Resource Team, you'll immerse yourself in a patient-first culture that truly values every interaction. Imagine having the ability to positively impact patient care and contribute to a supportive workplace every single day! In this role, your responsibilities will include assisting patients with daily living activities, monitoring vital signs, and providing essential support under the direction of registered nurses. You will get to work in various rehabilitation settings, helping patients facing chronic conditions and disabilities. Plus, you'll have opportunities to participate in quality improvement projects within the unit, ensuring effective patient care. With responsibilities ranging from assisting in mobility to taking part in patient rounding, this role is all about flexibility and teamwork. At Northwestern Medicine, we prioritize our employees, offering competitive benefits like tuition reimbursement, loan forgiveness, and a 401(k) matching program. Your journey in healthcare starts here, where your skills will be appreciated and your passion for patient care can shine. If you’re ready to elevate your career in an environment that supports and develops staff, we invite you to join our quest for better healthcare at Northwestern Medicine!

Frequently Asked Questions (FAQs) for Patient Care Tech Float II NM West Region Resource Team Full-time Nights Role at Northwestern Memorial Healthcare
What qualifications do I need to be a Patient Care Tech Float II at Northwestern Medicine?

To become a Patient Care Tech Float II at Northwestern Medicine, you need a high school diploma or equivalent. If you're a nursing student, you should have completed two clinical rotations. Additionally, previous experience in certified nursing, medical assisting, EMT, or paramedic roles is essential. CPR certification in Basic Life Support is also a requirement.

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What does a typical day look like for a Patient Care Tech Float II at Northwestern Medicine?

A typical day for a Patient Care Tech Float II at Northwestern Medicine involves a variety of responsibilities including monitoring vital signs, assisting with activities of daily living, and supporting patients with mobility. You will collaborate closely with registered nurses and other healthcare providers. You'll also play a role in maintaining a safe and clean environment while ensuring the comfort and care of patients.

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What skills are important for a Patient Care Tech Float II to have?

Important skills for a Patient Care Tech Float II at Northwestern Medicine include strong communication abilities, empathy, time management, and critical thinking. You'll also need to demonstrate flexibility and the ability to prioritize tasks effectively, especially in fast-paced situations while ensuring patient safety and comfort.

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How does Northwestern Medicine support its Patient Care Tech Float II team members?

Northwestern Medicine supports its Patient Care Tech Float II team through competitive benefits, comprehensive training, and a positive workplace culture. The organization offers resources for career advancement, including tuition reimbursement, loan forgiveness, and a robust 401(k) matching program to help employees meet their professional and financial goals.

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What types of patients will I work with as a Patient Care Tech Float II?

As a Patient Care Tech Float II at Northwestern Medicine, you will work with a diverse array of patients, particularly in rehabilitation settings, including those with chronic conditions and disabilities. This role allows you to provide essential care to patients of varying ages and backgrounds, enhancing your experience in a healthcare environment.

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What are the working hours for a Patient Care Tech Float II at Northwestern Medicine?

Patient Care Tech Float II positions at Northwestern Medicine typically operate on a full-time night shift schedule. You should be prepared to work flexible hours to meet the needs of the units you are serving. The ability to adapt to varying work hours and patient needs is critical in this dynamic role.

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What is the career advancement potential for a Patient Care Tech Float II at Northwestern Medicine?

There is substantial career advancement potential for a Patient Care Tech Float II at Northwestern Medicine. The organization values employee development and offers various pathways for growth, including opportunities to advance to nursing roles or other healthcare positions as you gain experience and further your education.

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Common Interview Questions for Patient Care Tech Float II NM West Region Resource Team Full-time Nights
How do you handle stress while performing your responsibilities as a Patient Care Tech?

When handling stress as a Patient Care Tech, it's vital to prioritize tasks and maintain organized routines. Use deep breathing techniques to manage your anxiety and stay focused on patient needs. Highlight specific examples from past experiences where you've maintained composure and delivered exceptional care despite challenging circumstances.

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Can you explain a time you had to work with an aggressive patient? How did you handle it?

When dealing with an aggressive patient, it's important to assess the situation calmly. Share an experience where you utilized de-escalation techniques while ensuring the safety of yourself and the patient. Focus on your ability to listen empathetically and collaborate with nursing staff for effective resolution.

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What is your experience with basic nursing functions like monitoring vital signs or assisting with mobility?

Discuss any relevant experiences you have previously had monitoring vital signs, assisting patients with mobility, or providing personal care. Highlight specifics, such as any protocols you followed and how your actions contributed to patient comfort or safety, showcasing your hands-on experiences.

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How do you prioritize your tasks when caring for multiple patients?

Prioritizing tasks when caring for multiple patients involves assessing needs and urgency. Talk about a time you had to juggle responsibilities efficiently, emphasizing your organizational skills and critical thinking in responding flexibly to changes in patient conditions.

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Why did you choose to apply for the Patient Care Tech Float II position at Northwestern Medicine?

Reflect on your passion for patient care and how Northwestern Medicine's values align with your own. Explain your admiration for their patient-first approach and the supportive work environment they create, expressing your enthusiasm for being part of their healthcare mission.

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How do you maintain compassionate care in a fast-paced environment?

Maintaining compassionate care in a fast-paced environment requires mindfulness and a patient-centered approach. Share examples where you've taken a moment to connect with patients despite a busy setting, underlining your commitment to empathy and support.

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In your opinion, what is the most important quality for a Patient Care Tech to possess?

The most important quality for a Patient Care Tech is empathy. Explain how being able to understand and connect with patients on an emotional level allows for better care and communication, fostering a supportive atmosphere and enhancing patient experiences.

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What safety protocols do you follow when assisting patients with mobility?

Discuss your knowledge of safe patient handling protocols such as using assistive devices and ensuring proper body mechanics. Provide examples of how you've effectively applied these protocols to prevent falls and injuries during patient transfers.

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Describe a time when you had to adapt quickly to a change in a patient’s condition.

Describe an experience where you had to assess a sudden change in a patient's condition swiftly. Emphasize your critical thinking and responsiveness, detailing how you communicated effectively with nursing staff to ensure the patient received prompt attention.

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What is your understanding of the role of a Patient Care Tech in the rehabilitation environment?

Explain that the role of a Patient Care Tech in the rehabilitation environment involves not only assisting with daily living activities but also providing emotional support and understanding the unique needs of patients with chronic conditions. Mention the importance of teamwork with the rehabilitation team.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
November 25, 2024

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