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Shipping Supervisor

LithtexNW is looking for a Shipping Supervisor to join our dynamic production team.

We are LithtexNW, a world-class commercial printing operation and part of Northwest Center, a nonprofit dedicated to advocating for people with disabilities and advancing equal opportunities in education and employment. If you want to join a wonderful team and an organization working to create a more inclusive community and world, this could be the job for you.
 
As the Shipping Supervisor, you’ll manage the packaging and shipping of jobs for delivery or inventory, train and support staff, and maintain an organized and efficient workspace. This role also involves arranging shipments, managing vehicle maintenance, and ensuring the smooth operation of all shipping processes.
 
Location: Bellingham (Kentucky St.)
Schedule: Monday - Friday, 7 am - 4 pm
Starting Wage: $18 - 18.50 per hour

Benefits:
  • Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
  • 17 Accrued Paid Time Off Days Annually
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Physical Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here: http://www.nwcbenefits.com

Key Responsibitlies:
  • Supervise the shipping department, including training staff and organizing workflows.
  • Package, label, and arrange shipping per job ticket instructions.
  • Use shipping tools such as UPS WorldShip, FedEx ShipManager, or FreightQuote.
  • Compare shipping options for cost-effectiveness and arrange LTL freight when needed.
  • Read and interpret job tickets, ensuring quality standards are met before shipping.
  • Perform vehicle maintenance and manage driving schedules.
  • Maintain inventory, restock supplies, and keep the workspace clean and organized.
  • Schedule staff shifts and ensure timely deliveries.
 
Requirements:  
  • High School Diploma or GED.
  • Valid Driver’s License with an acceptable driving record.
  • Strong verbal and interpersonal communication skills.
  • Basic computer proficiency.
  • Ability to work in a fast-paced, deadline-driven manufacturing environment.
  • Forklift experience preferred.
  • Experience driving large vehicles or making deliveries (no CDL) preferred.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.   

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.
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Average salary estimate

$37990 / YEARLY (est.)
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$37440K
$38540K

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What You Should Know About Shipping Supervisor, Northwest Center

Join LithtexNW as a Shipping Supervisor and become a vital part of our dynamic production team! We're proud to be a part of Northwest Center, a nonprofit dedicated to advocating for individuals with disabilities and creating equal opportunities in education and employment. In this engaging role, you’ll be responsible for overseeing the entire shipping department, training and empowering our staff, and ensuring that our workspace remains organized and efficient. Your days will include packaging and arranging shipments according to job ticket instructions, checking quality standards, and managing vehicle maintenance. We believe in a friendly and collaborative atmosphere, where your contributions are valued. You'll have the opportunity to explore cost-effective shipping options with tools like UPS WorldShip and FedEx ShipManager, while also keeping up with inventory management. This position runs Monday to Friday from 7 am to 4 pm, offering a starting wage between $18 and $18.50 per hour alongside a robust benefits package that includes medical, dental, vision coverage, and more. If you're looking for a rewarding job where you can make a difference in a supportive community, we invite you to apply and join us at LithtexNW!

Frequently Asked Questions (FAQs) for Shipping Supervisor Role at Northwest Center
What does a Shipping Supervisor at LithtexNW do?

As a Shipping Supervisor at LithtexNW, you're responsible for managing the shipping department, which includes training staff, organizing workflows, and ensuring timely package deliveries. You'll oversee all shipping processes, making sure quality standards are met and that every shipment is processed smoothly.

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What qualifications are needed for the Shipping Supervisor position at LithtexNW?

To qualify for the Shipping Supervisor role at LithtexNW, you need a High School Diploma or GED, a valid Driver’s License, and strong communication skills. Experience with forklifts and driving larger vehicles is preferred, but what’s essential is your ability to thrive in a fast-paced manufacturing environment.

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What are the benefits of working as a Shipping Supervisor at LithtexNW?

The Shipping Supervisor position at LithtexNW offers competitive benefits, including medical, dental, and vision coverage. Additionally, you can expect 17 accrued paid time off days, paid holidays, a retirement plan with company matching, and even wellness reimbursement programs. We value our employees and aim to support their well-being.

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How does LithtexNW support diversity and inclusion in the workplace?

LithtexNW is committed to fostering a diverse and inclusive workplace. We celebrate different cultural backgrounds, identities, and abilities. Our hiring practices reflect this commitment, and we actively promote an environment where everyone can thrive and contribute meaningfully.

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What is the work schedule for a Shipping Supervisor at LithtexNW?

As a Shipping Supervisor at LithtexNW, you will typically work Monday through Friday from 7 am to 4 pm. This schedule ensures a consistent work-life balance, allowing you to manage your responsibilities effectively.

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What tools will I use as a Shipping Supervisor at LithtexNW?

In the Shipping Supervisor role at LithtexNW, you’ll utilize various shipping tools such as UPS WorldShip and FedEx ShipManager. These tools will help you compare shipping options, manage costs, and ensure efficient logistics operations.

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How can I apply for the Shipping Supervisor position at LithtexNW?

To apply for the Shipping Supervisor position at LithtexNW, you can submit your resume and cover letter highlighting your experience and interest in the role. Details on the application process can usually be found on our careers page or by contacting our HR department.

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Common Interview Questions for Shipping Supervisor
What experience do you have in shipping and logistics?

Share specific experiences from past roles that relate to shipping and logistics. Highlight any responsibilities you had in managing shipments, coordinating deliveries, and using logistics tools like UPS WorldShip or FedEx ShipManager, focusing on the impact of your work.

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How do you prioritize tasks in a fast-paced shipping environment?

Discuss your methods for organizing tasks, such as creating checklists, prioritizing based on deadlines, or using time management tools. Provide examples of how you've effectively managed conflicting priorities in a previous role.

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How would you handle a shipping delay or issue?

Explain your approach to problem-solving in shipping delays, including communicating with your team, investigating the cause, and proposing quick solutions. Use an example from your experience where you turned a problematic situation into a positive outcome.

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What is your experience with team training and development?

Talk about your previous responsibilities in training team members, including specific programs you implemented or mentorship experiences. Highlight your belief in fostering a collaborative team culture and continually developing skills in the workplace.

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How do you ensure quality standards in packaging and shipping?

Discuss your attention to detail and procedures you follow to guarantee quality, such as checking supplies, reviewing job tickets thoroughly, and routinely inspecting packaged shipments before they leave the facility.

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Describe a time when you improved an efficiency in a shipping process.

Share a concrete example where you identified a bottleneck in shipping procedures and took steps to enhance efficiency. Explain the analysis you did, the changes you implemented, and the measurable improvements that followed.

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What tools or software are you familiar with in shipping management?

Mention any logistics software or tools you have worked with, such as UPS WorldShip, FedEx ShipManager, or any inventory management systems. Provide insight into how you leveraged these tools to streamline shipping operations.

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How do you keep your shipping area organized and efficient?

Explain your approach to maintaining an organized workspace. Discuss elements like labeling, inventory management, and systematic workflows that help keep the shipping area running smoothly and efficiently.

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How would you manage a diverse team in the shipping department?

Discuss your commitment to inclusion and collaboration. Describe your experience leading diverse teams, focusing on communication, empowerment, and the importance of understanding each team member’s unique strengths and contributions.

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What do you believe is the most important quality in a Shipping Supervisor?

Share your thoughts on essential qualities such as strong organizational skills, effective communication, attention to detail, and the ability to foster team morale. Provide personal examples that demonstrate these qualities in action.

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“To promote the growth, development and independence of people with developmental disabilities through programs of education, rehabilitation and work opportunity.”

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Full-time, on-site
DATE POSTED
November 23, 2024

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