Repair Technician: Roofing*

A Repair Technician at Bone Dry Roofing in St. Louis, Missouri, primarily focuses on inspecting gutters and siding to determine the best repair techniques. This role includes setting up scaffolding and ladders for safe access, estimating the materials and labor required for repairs, and providing top-notch customer service throughout the process.

To become a Repair Technician at Bone Dry Roofing, candidates must have a valid driver's license and should ideally possess 1-2 years of relevant experience. Additionally, the ability to safely access scaffolding and ladders and effectively lift 50 lbs occasionally is essential.

Repair Technicians at Bone Dry Roofing are required to work a minimum of two Saturdays per month from March through November. The work schedule is designed to accommodate the peak repair seasons while still allowing for a balanced workload throughout the year.

Repair Technicians at Bone Dry Roofing enjoy a competitive compensation package that includes medical, vision, and dental insurance, company-paid life insurance, short-term disability, and a 401(k) plan with an automatic company contribution.

At Bone Dry Roofing, employee safety is a top priority. We adhere to strict safety procedures when performing repairs, including proper use of scaffolding and ladders to prevent accidents and injuries on the job.

Bone Dry Roofing offers comprehensive training for new Repair Technicians to familiarize them with our procedures, safety protocols, customer service expectations, and repair techniques needed to excel in the role.

The company culture at Bone Dry Roofing is based on teamwork, integrity, and respect. We foster an environment where Repair Technicians can share ideas, learn from one another, and feel valued for their contributions.

In your answer, highlight any previous roles or projects where you've successfully completed roofing or siding repairs. Discuss the specific techniques you used and any relevant tools or equipment you are familiar with.

Emphasize your commitment to safety by mentioning safety protocols you’ve followed in the past. Discuss using personal protective equipment (PPE), performing site inspections, and how you’ve properly set up ladders or scaffolding to ensure a secure work environment.

Narrate a specific instance where you encountered a difficult repair. Detail the problem, the steps you took to resolve it, and the outcome, demonstrating your problem-solving abilities and customer service mindset.

Outline your approach to customer service by mentioning communication skills, setting expectations for repair timelines, and ensuring client satisfaction throughout the service process.

Discuss your time management techniques, such as creating daily schedules, setting priorities based on urgency, and effectively communicating delays to customers to keep them informed.

Explain your process for accurately assessing repair needs, including site inspections, understanding client concerns, and calculating material quantities to determine labor hours for completion.

List specific tools and equipment you've worked with, such as roofing nail guns, safety harnesses, ladders, and any other relevant tools. Mention your experience in operating them safely and effectively.

Highlight the methods you use to ensure high standards in your work, such as following industry best practices, thorough inspections after repairs, and performing quality checks to ensure lasting results.

Discuss actively pursuing learning opportunities through industry workshops, reading relevant publications, attending training sessions, or joining professional roofing associations to enhance your knowledge.

In your answer, express what excites you about the company, such as its reputation for quality work and customer care, opportunities for professional growth, or alignment with your values in the roofing industry.