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Assistant Manager(09379) - 420 E Round Grove Rd #112

Job Description

ABOUT THE JOB 
We are looking for leaders! More specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! 

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition, staffing, paperwork, cost controls, cash control, food management, work to a set or changing schedule, perfect image and adhere to standards, great customer service, attendance, punctuality, transportation to/from work, store cleanliness, marketing, and profitability will all be requirements for the position.

ADVANCEMENT 

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager of Corporate Operations, our stores offer a world of opportunity!

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. 

SUMMARY STATEMENT 

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world and in every neighborhood requires exceptional team members working together. At Domino's Pizza, our people come first! 

JOB REQUIREMENTS
  • You must be 18 years of age or older
  • You must be willing and able to work during times of inclement weather
  • You must be willing to open and close
 
General job duties for all store team members include:
  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily 
TRAINING

Orientation and training provided on the job.

COMMUNICATION SKILLS

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. 

ESSENTIAL FUNCTION/SKILLS
 
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen

 
 

Additional Information

WORK CONDITIONS
Exposure to:
  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
  • In-store temperatures range from 32 degrees in cooler to 90 degrees and above in some work areas
  • Extreme weather conditions including ​
    • ​ temperatures ranging from 0 degrees up to 110 degrees outside
    • Rain, fog, sleet, snow, ice, wind, dust, and more
  • Sudden changes in temperature in work area and while outside
  • Fumes from food odors
  • Exposure to cornmeal dust
  • Cramped quarters including walk-in cooler
  • Hot surfaces/tools from oven and hot plates up to 500 degrees or higher
  • Sharp edges and moving mechanical parts
SENSING :
  • Talking and listening on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces.
 
TEMPERAMENTS :
  • The ability to direct activities
  • Perform repetitive tasks
  • Work alone and with others
  • Work adequately under stress
  • Meet strict quality control standards
  • Work well with others
  • Satisfy unhappy customers
  • Analyze and compile data
  • Make judgments and decisions
  • Problem Solving
PHYSICAL REQUIREMENTS
  • Standing
    • Most tasks are performed from a standing position
    • Height of most work surfaces is between 36 and 48 inches
  • Walking/Jogging/Running
    • For short distances or for short durations
  • Sitting
    • Paperwork is normally completed in an office at a desk or table
  • Lifting
    • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
    • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
    • Cases are usually lifted from floor and stacked onto shelves up to 72” high
  • Carrying
    • Large bags/boxes/crates, weighing up to 50 pounds, are carried from the workstation to storage shelves
    • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
  • Pushing
    • To move trays which are usually placed on dollies
    • A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push
  • Climbing
    • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
  • Stooping/Bending
    • Forward bending at the waist is necessary at the pizza assembly station
    • Toe room is present, but workers are unable to flex their knees while standing at this station
    • Duration of this position is approximately 45 - 120 seconds at one time, repeated continuously during the day
    • Forward bending is also present at the front counter and when stocking ingredients
  • Crouching/Squatting
    • Performed occasionally to stock shelves and to clean low areas
  • Reaching
    • Reaching is performed continuously; up, down and forward
    • Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
    • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
    • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
  • Hand Tasks
    • Eye-hand coordination is essential. Use of hands is continuous during the day
    • Frequently, activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists
    • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter
    • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
    • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
    • Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
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Average salary estimate

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$60000K

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What You Should Know About Assistant Manager(09379) - 420 E Round Grove Rd #112, Domino's

Are you ready to step into a leadership role? We're seeking an enthusiastic Assistant Manager to join our team at Domino's Pizza, located at 420 E Round Grove Rd #112 in Lewisville, TX! This isn't just any job; it's an opportunity to guide a fun-loving team in delivering the best pizza experience possible. If you have an eye for detail and excel at multitasking, you'll thrive in this environment! As an Assistant Manager, your responsibilities will include overseeing daily operations during shifts, managing cost and inventory control, ensuring exceptional customer relations, and setting the bar high for your crew by adhering to policies and procedures. You'll play a crucial role in staffing and the overall cleanliness and marketing of the store. What sets us apart? Our team members often move from positions like delivery drivers to franchise owners, showcasing the career advancement opportunities we provide. Plus, at Domino's, we pride ourselves on our commitment to diversity and fostering an environment where everyone's unique talents shine. So if you’re 18 years or older and ready to take the pizza world by storm, don't hesitate! Join us on this exciting journey to become the best pizza delivery company in every neighborhood. Apply now and show us why you're the perfect fit!

Frequently Asked Questions (FAQs) for Assistant Manager(09379) - 420 E Round Grove Rd #112 Role at Domino's
What does the role of Assistant Manager at Domino's Pizza involve?

As an Assistant Manager at Domino's Pizza, you'll oversee all operations during your shift, including cost control, inventory management, and customer service. You'll also be responsible for training and leading your team to ensure they follow policies and provide excellent service.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager position at Domino's Pizza, you must be at least 18 years old. You should have strong communication skills, ability to multitask, and a passion for delivering outstanding customer service.

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Are there opportunities for advancement as an Assistant Manager at Domino's Pizza?

Absolutely! Many of our team members start as delivery drivers and become franchise owners, with clear paths from Assistant Manager to General Manager and beyond at Domino's Pizza. Our commitment is to nurturing your growth!

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What kind of training is provided for the Assistant Manager role at Domino's Pizza?

At Domino's Pizza, we offer comprehensive on-the-job training and orientation for new Assistant Managers. This training covers everything from operating equipment to managing inventory and customer service, ensuring you feel ready to excel in your role.

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What are the working conditions like for an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's Pizza involves exposure to various weather conditions, including extreme temperatures. You'll work primarily in-store, but occasionally outdoors, ensuring cleanliness and maintenance while adhering to safety protocols.

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What skills are essential for an Assistant Manager at Domino's Pizza?

To excel as an Assistant Manager at Domino's Pizza, you need strong leadership skills, the ability to make quick decisions under pressure, excellent customer service abilities, and strong math skills for managing cash control and inventory.

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What makes working at Domino's Pizza a unique experience for an Assistant Manager?

Working at Domino's Pizza is unique due to our fun and flexible work atmosphere, strong focus on team collaboration, and a commitment to recognizing and valuing individual contributions, making it an ideal environment for growth and success.

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Common Interview Questions for Assistant Manager(09379) - 420 E Round Grove Rd #112
What is your approach to managing a team during busy shifts?

In managing a team during busy shifts, I prioritize communication and delegation. I ensure that everyone understands their roles, maintaining a positive atmosphere and keeping morale high, while focusing on efficiency to meet customer demands.

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How do you handle customer complaints?

When faced with customer complaints, I first listen carefully to understand their concerns. I empathize, apologize if necessary, and then take immediate action to resolve the issue, ensuring they leave satisfied and willing to return.

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What specific experiences qualify you for the Assistant Manager position at Domino's Pizza?

My previous experience in retail management has equipped me with essential skills such as team leadership, inventory management, and customer service. I've learned to handle high-stress situations effectively, which I believe aligns perfectly with the Assistant Manager role at Domino's Pizza.

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How do you ensure compliance with company policies?

To ensure compliance with company policies, I lead by example, reinforcing the importance of adhering to standards during team meetings. I regularly review and update processes and conduct training to ensure everyone is informed and accountable.

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What strategies would you implement to improve store profitability?

To improve store profitability, I would analyze sales trends, assess inventory levels, and implement cost-cutting measures where necessary. Additionally, I’d foster a culture of upselling and cross-promotions among the team to maximize revenue.

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Can you describe a time you successfully resolved a challenging situation at work?

Absolutely! In a previous role, we faced an unexpected delivery delay. I quickly organized the team to communicate with affected customers, offering solutions and discounts. This not only mitigated frustration but also turned a challenging situation into an opportunity to build customer loyalty.

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What does great customer service mean to you?

Great customer service means exceeding customer expectations. It’s about listening to their needs, responding promptly, and creating a welcoming environment. My goal as an Assistant Manager would be to ensure each customer feels valued and appreciated.

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How do you prioritize tasks during a shift?

To prioritize tasks during a shift, I assess what needs immediate attention based on the store's flow and customer demands. I create a checklist, tackling high-impact tasks first while staying flexible to adapt to unexpected challenges.

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How do you maintain a positive work environment?

Maintaining a positive work environment involves fostering open communication and recognizing the efforts of team members. I believe in celebrating successes and addressing conflicts constructively, ensuring everyone feels included and valued in our goals.

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What techniques do you use for effective inventory management?

For effective inventory management, I use systematic tracking methods and regular reviews to identify trends. Implementing FIFO (First In, First Out) and conducting routine audits help reduce waste and ensure we have the necessary stock to meet customer demands.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 27, 2024

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