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Automotive Loan Processor / Automotive Finance Assistant


Automotive Loan Processor / Automotive Finance Assistant: Organizes, gathers and processes customer documentation for sales.


ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Receives cash, checks and credit card payments from customers; records amount received.


Makes change and issues receipts to customers.


Files within appropriate file system all dealership forms, records, reports, correspondence, or other important material.


Establishes and maintains good working relationships with several finance sources, including the manufacturer.


Processes finance and lease deals accurately and fairly through financial sources to secure approval.


Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.


Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.


Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.


Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.


Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.


Answers customer questions about service performed or products purchased, or refers them to someone who can.


Processes all federal, state, and dealer paperwork related to vehicle transaction.


Verify customer insurance requirements.


Ensures collection of all finance and insurance fees.


Processes all credit applications.


Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals


Conducts business in an ethical and professional manner.


Provides clerical and secretarial assistance to departments as needed.


Maintains a professional appearance.


Keeps work area neat and clean.


Performs other duties as assigned.


$17 - $19 an hour

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.


We are an employer who participates in the E-verify program with the Department of Homeland and Security.

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CEO of Murgado Automotive Group
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Average salary estimate

$37480 / YEARLY (est.)
min
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$35440K
$39520K

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What You Should Know About Automotive Loan Processor / Automotive Finance Assistant, Murgado Automotive Group

Are you passionate about the automotive industry and looking to kick-start your career? Join us at Murgado Automotive Group as an Automotive Loan Processor / Automotive Finance Assistant in Barrington, IL! In this exciting role, you'll be at the heart of our operations, organizing and processing essential customer documentation to ensure smooth vehicle sales. Your day-to-day will involve interacting with customers, handling cash, checks, and credit card transactions, as well as generating receipts and maintaining accurate records. You'll work closely with various finance sources and collaborate with department managers to stay updated on new products and services. If you're detail-oriented and enjoy being part of a team that values ethics and professionalism, this is the perfect opportunity for you. Not only will you be responsible for managing finance and lease deals, but you’ll also be ensuring compliance with federal and state regulations while providing top-notch customer service. The role offers a competitive pay rate of $17 - $19 per hour and an excellent chance to develop your skills in a nurturing environment. At Murgado Automotive Group, we believe in an equal opportunity workplace and support professional growth within our diverse team. Ready to drive your career forward? Come join us and be part of our journey!

Frequently Asked Questions (FAQs) for Automotive Loan Processor / Automotive Finance Assistant Role at Murgado Automotive Group
What responsibilities does an Automotive Loan Processor at Murgado Automotive Group have?

The Automotive Loan Processor at Murgado Automotive Group is entrusted with organizing customer documentation, processing finance and lease deals, and ensuring accurate record-keeping. This role also involves maintaining relationships with finance sources and assisting customers with their transaction queries.

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What qualifications do I need to become an Automotive Finance Assistant at Murgado Automotive Group?

While specific qualifications may vary, a strong background in finance, excellent organizational skills, and a customer-focused attitude are essential for an Automotive Finance Assistant at Murgado Automotive Group. Obtaining a state insurance license is also a requirement.

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How does Murgado Automotive Group ensure compliance in automotive finance processing?

Murgado Automotive Group maintains compliance by verifying customer insurance requirements, processing all necessary federal and state paperwork, and ensuring that all finance and insurance fees are collected as per industry regulations.

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Is experience in automotive financing required for the position at Murgado Automotive Group?

While prior experience in automotive financing can be beneficial, Murgado Automotive Group is also open to training motivated individuals eager to learn and grow within the automotive finance field.

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What is the salary range for the Automotive Loan Processor position at Murgado Automotive Group?

The Automotive Loan Processor position at Murgado Automotive Group offers a competitive salary ranging from $17 to $19 per hour, depending on experience and qualifications.

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How does Murgado Automotive Group support professional development for Automotive Finance Assistants?

Murgado Automotive Group encourages professional growth through continuous education opportunities, such as credit insurance education, and provides a supportive environment for employees to expand their skill sets.

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What type of work environment can an Automotive Loan Processor expect at Murgado Automotive Group?

The work environment at Murgado Automotive Group is collaborative and inclusive, focusing on teamwork, ethical practices, and professional development. Employees are encouraged to maintain a neat workspace and uphold a professional appearance.

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Common Interview Questions for Automotive Loan Processor / Automotive Finance Assistant
Can you describe your experience with processing financial documents in the automotive industry?

When answering this question, highlight any relevant experience you have, focusing on specific processes you followed to ensure accuracy and compliance. Discuss the importance of attention to detail and your familiarity with the paperwork required in automotive finance.

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How do you handle customer inquiries regarding transactions?

Demonstrate your strong communication skills by providing examples of how you effectively address customer concerns. Highlight your approach to ensuring customers feel valued and providing accurate information related to their transactions.

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What steps do you take to ensure compliance with financial regulations?

Discuss your understanding of federal and state regulations in the automotive finance sector. Explain how you implement processes to verify customer information and documentation to maintain compliance.

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Describe a situation where you improved a finance processing task efficiency.

Provide a specific example where you identified a bottleneck in a process and detail the steps you took to streamline it. Focus on the positive outcomes of your actions, such as time saved or improved accuracy.

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How do you maintain professional relationships with finance sources?

Talk about the importance of communication and reliability when working with finance sources. Include strategies you employ to build rapport and keep them updated on necessary information.

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What is your approach to handling difficult customers?

Emphasize your customer service philosophy, focusing on empathy and finding solutions. Share past experiences where you successfully resolved conflicts or addressed customer concerns in a manner that turned a negative situation positive.

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How do you ensure your work area remains organized and efficient?

Discuss your organizational strategies, such as utilizing filing systems or digital tools, that help you manage paperwork effectively and maintain a tidy workspace.

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What do you think are the key skills for an Automotive Finance Assistant?

Identify key skills such as attention to detail, customer service orientation, financial acumen, and adaptability. Explain how these skills contribute to success in the role.

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Why do you want to work for Murgado Automotive Group?

Express your admiration for Murgado Automotive Group's commitment to professionalism and inclusivity. Share your career goals and how being a part of this team aligns with your aspirations in the automotive finance sector.

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Can you tell us about a time you had to work under tight deadlines?

Share a specific example that showcases your ability to manage stress and prioritize tasks when facing tight deadlines. Discuss how you achieved results without compromising on quality.

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Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
Sabbatical

Focuses on a core belief and mission statement: Our organization must have an unwavering commitment to the delivery of quality new and pre-owned vehicles by providing extraordinary service to the people we proudly and humbly call our clients.

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Full-time, on-site
DATE POSTED
November 24, 2024

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