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Manager, Brand Marketing - Audience Strategy

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

Role is responsible for building dedicated audience-specific plans for assigned segments to drive market share growth; supporting daily management, education and relationships with multicultural committees  

Primary Accountabilities:  

  • Collaborate with senior leadership to break down the overall business strategy into detailed audience-specific plans for assigned audiences.  
  • Provide strategic consulting to national and local marketing teams on audience growth opportunities and tactics.  
  • Manage relationships with the multicultural committees and owner / operators, preparing reports and insights for review.  
  • Lead training efforts for both national and local teams, ensuring alignment and understanding of audience-specific strategies.  
  • Analyze audience data to measure the effectiveness of campaigns and adjust strategies accordingly.  
  • Ensure consistency in audience strategy execution across markets and regions. 

Qualifications

  • BA / BS in Marketing, Business Administration or related field. 
  • 6-8 years of experience in marketing, audience strategy or business consulting  
  • Experience working / influencing franchisees and owner / operators  
  • Multicultural experience preferred 
  • Strong analytical skills with the ability to connect business strategy to audience insights.  
  • Experience working with national and local teams to educate / inform rationale behind audience strategies.  
  • Strong project management and communication skills.  
  • Ability to present data-driven insights to senior leadership. 

 

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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What You Should Know About Manager, Brand Marketing - Audience Strategy, McDonald's Corporation

If you're passionate about shaping audience strategies and want to make a substantial impact within a globally recognized brand, we invite you to consider the Manager, Brand Marketing - Audience Strategy position at McDonald’s. Located in the heart of Chicago’s bustling West Loop, this role offers an exciting opportunity to collaborate with senior leadership, transforming our overall business strategies into actionable, audience-specific plans that drive market share growth. You'll be at the forefront of fostering relationships with multicultural committees, educating teams on effective marketing tactics, and ensuring that our strategies align seamlessly across various markets. Your analytical prowess will shine as you delve into audience data, measuring campaign effectiveness and adjusting strategies as necessary. At McDonald’s, inclusivity and positive impact are at our core. Joining our diverse team means you’ll contribute to initiatives that resonate with millions while enjoying a supportive and flexible work environment that prioritizes your development. This role not only requires a strategic mindset combined with strong project management skills but also a commitment to upholding our values of integrity and service. So, if you’re ready to lead through creativity and insight at a place where every day brings new opportunities for growth, McDonald’s is the perfect place for you.

Frequently Asked Questions (FAQs) for Manager, Brand Marketing - Audience Strategy Role at McDonald's Corporation
What does a Manager, Brand Marketing - Audience Strategy do at McDonald's?

The Manager, Brand Marketing - Audience Strategy at McDonald's is responsible for developing tailored marketing plans that drive growth for specific audiences. This role involves collaboration with senior leadership, managing relationships with multicultural committees, and training local marketing teams to ensure alignment on strategies.

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What qualifications are needed for the Manager, Brand Marketing - Audience Strategy position at McDonald’s?

To qualify for the Manager, Brand Marketing - Audience Strategy role at McDonald's, candidates should have a BA/BS in Marketing or a related field, with 6-8 years of marketing experience. A background in audience strategy and multicultural markets is preferred, alongside strong analytical, project management, and communication skills.

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How does the Manager, Brand Marketing - Audience Strategy support diversity at McDonald's?

In the role of Manager, Brand Marketing - Audience Strategy, you will be instrumental in promoting an inclusive work environment. By collaborating with multicultural committees and developing audience-specific strategies, you help McDonald’s connect meaningfully with diverse customer segments.

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What type of work culture can one expect at McDonald's for this role?

McDonald's offers a vibrant work culture that emphasizes collaboration and inclusivity. As a Manager, Brand Marketing - Audience Strategy, you will thrive in a hybrid work model, experiencing both in-office teamwork at our Chicago headquarters and the flexibility to work remotely, all while being part of a diverse and dedicated team.

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What are the key responsibilities of a Manager, Brand Marketing - Audience Strategy at McDonald's?

Key responsibilities include creating audience-specific plans to enhance market share, providing strategic insights to marketing teams, managing multicultural committee relationships, leading training efforts, analyzing audience data, and ensuring seamless strategy execution across different markets.

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What skills are essential for success as a Manager, Brand Marketing - Audience Strategy at McDonald’s?

Success in this role requires strong analytical skills to interpret data trends, effective project management abilities, and exceptional communication skills to present insights to senior leadership. A deep understanding of multicultural markets and audience engagement is also crucial.

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How does the Manager, Brand Marketing - Audience Strategy role impact McDonald's marketing efforts?

The Manager, Brand Marketing - Audience Strategy plays a crucial role by developing targeted marketing plans that resonate with specific audiences, ultimately driving brand loyalty and market share growth while ensuring that McDonald’s stays at the forefront of consumer needs.

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Common Interview Questions for Manager, Brand Marketing - Audience Strategy
Can you describe a successful audience marketing strategy you've implemented in the past?

When answering this question, highlight a specific strategy, the objectives, the execution process, and the measurable outcomes. Be sure to connect your experience with McDonald's commitment to diversity and audience engagement.

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How do you approach analyzing audience data to inform marketing strategies?

Discuss your methods for collecting and interpreting audience data. Emphasize the importance of integrating insights into marketing plans and how this aligns with the goals of McDonald's in understanding customer preferences.

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What methods do you use to maintain relationships with multicultural committees?

Explain your approach to collaboration and communication in maintaining these relationships. Highlight any specific experiences where you’ve facilitated discussions or workshops to ensure alignment on marketing strategies.

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How do you ensure that marketing strategies are consistently executed across different markets?

Speak about your organizational and project management skills, detailing how you track progress and ensure consistent messaging while respecting regional differences in markets.

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Can you provide an example of a time when your strategies directly influenced senior leadership decisions?

Share a story that illustrates your ability to present data-driven insights. Discuss how you prepared for the presentation and the feedback you received, emphasizing your role in guiding leadership decisions.

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How do you stay updated on industry trends and audience preferences?

Mention sources where you gather information on marketing trends, such as industry publications, workshops, or networking events. Emphasize your proactive approach to continuously learning and adapting.

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Describe a challenge you've faced in managing audience strategies and how you overcame it.

Identify a specific challenge and explain your problem-solving process. Highlight the strategies you employed, the outcome, and what you learned to improve future projects.

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How would you train and educate local teams on audience strategies?

Outline your training methodology, focusing on how you assess needs, create training content, and measure success. Share any past experiences that demonstrate your effectiveness as a trainer.

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What are the key metrics you track to measure the success of audience-focused campaigns?

Discuss metrics such as engagement rates, sales growth, or market penetration. Describe how these metrics provide insights and guide future strategies in line with McDonald’s goals.

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Why do you want to work with McDonald's as a Manager, Brand Marketing - Audience Strategy?

Express your admiration for McDonald’s brand, values, and commitment to diversity. Share how your skills and experiences align with their mission and how you can contribute to their ongoing success.

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McDonald's Corporation is a chain of fast food restaurants. Headquartered in Oak Brook, Illinois, the company's famous menu items include the Big Mac, Chicken McNuggets and Egg McMuffin. McDonald's is a publicly owned company and operates a Canadi...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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