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Executive Administrative Assistant- Global Technology

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.  

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

The Executive Admin Assistant will partner directly with our VP of Global Technology and Infrastructure to support their organization alongside establishing positive relationship with the Executive Administrative Assistants within McDonald's!

Accountabilities and Responsibilites:

  • Outlook calendar management for VP and SVP
  • Work directly with team and across departments to effectively communicate vital employee matters (e.g., employee transfers, recognitions, anniversaries) to appropriate audiences
  • Handle all travel and logistics arrangements alongside travel team including itinerary building, expense report processing for leadership team
  • Serve as team EA, handling events, offsite logistics and birthday/anniversary celebrations for the team
  • Participate in the coordination and editing of communications that align with and support the overall goals of the team and organization
  • Manage meeting logistics including registering and escorting visitors, room set up, catering, etc
  • Provide executive leader with “care and feeding” throughout the day/week
  • Assist with on-boarding process for all new team members across the team

Qualifications

  • 10 years of validated experience as an Executive Administrative Assistant, supporting senior leadership in a large fast paced organization

  • Bachelor’s Degree or related experience preferred

  • Demonstrates ability to handle and maintain confidential information

  • Experience planning large meetings and/or events required

  • Experienced in MS Office (Outlook, Word, Excel, PowerPoint)

  • Strong communication, project management and critical thinking skills

  • Quick learner and ability to understand sophisticated business issues

  • Organized, motivated and detailed with outstanding follow-through and proactive approach

  • Ability to balance multiple projects and meet deadlines

  • Strong attention to detail and ability to complete large volumes of work efficiently and effectively

  • Possess proactive approach with a desire to stretch beyond the task list to support the team

  • Ability to adapt to a constantly evolving business and work environment

  • Professional, reliable, driven and results-oriented

  • Shows diplomacy skills

  • Onsite expectations in our Chicago office at least 3 days/week and on days of Senior Leadership Team meetings

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Average salary estimate

$87500 / YEARLY (est.)
min
max
$80000K
$95000K

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What You Should Know About Executive Administrative Assistant- Global Technology, McDonald's Corporation

Looking to bring your organizational skills to the next level? Join McDonald's as an Executive Administrative Assistant in Global Technology! You'll support the VP of Global Technology and Infrastructure, helping to create feel-good moments through transformative technology. Here at McDonald's, we’re not just about hamburgers; we’re leveraging AI, robotics, and emerging tech to enhance the experiences of our 65 million daily customers. In this role, you'll be responsible for calendar management, travel arrangements, and event planning, ensuring that our leadership team runs like a well-oiled machine. You'll be a vital communication link between departments, keeping everyone informed about important employee matters. Your sharp critical thinking skills will shine as you coordinate meetings and manage logistics. With your proactive approach and keen attention to detail, you'll help make every day a success. We’re looking for someone with significant experience, ideally 10 years, supporting senior leadership in dynamic environments. If you're a quick learner who thrives in fast-paced settings and enjoys being part of a team that's redefining the restaurant experience, this role could be perfect for you. Join us in Chicago, where your contributions will directly impact our mission to Double Down on Delivery, Digital, and Drive-Thru innovations. Embark on a fulfilling career journey with us, where every day is a new opportunity to spread happiness one delicious moment at a time.

Frequently Asked Questions (FAQs) for Executive Administrative Assistant- Global Technology Role at McDonald's Corporation
What are the responsibilities of an Executive Administrative Assistant at McDonald's?

The Executive Administrative Assistant at McDonald's plays a vital role in supporting the VP of Global Technology, handling a range of responsibilities from calendar management to event coordination. The position involves effective communication about employee matters, travel arrangements, and ensuring the smooth operation of the team's daily activities, which all contribute to the overall strategy of the company.

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What qualifications are needed for the Executive Administrative Assistant position at McDonald's?

To qualify for the Executive Administrative Assistant role at McDonald's, candidates should possess at least 10 years of experience supporting senior leadership in a large organization, a Bachelor's degree is preferred, along with excellent organizational skills, project management experience, and familiarity with Microsoft Office tools. Strong communication skills and an ability to handle sensitive information are also crucial.

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What is the work environment like for an Executive Administrative Assistant at McDonald's?

As an Executive Administrative Assistant at McDonald's, you will thrive in a fast-paced environment where innovation meets support. With a focus on collaboration, the role includes onsite expectations in the Chicago office at least three days a week, promoting a dynamic workplace filled with opportunities for growth and engagement with senior leadership.

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How does the Executive Administrative Assistant contribute to McDonald's strategy?

The Executive Administrative Assistant significantly contributes to McDonald's strategy by ensuring that executive leaders are organized and equipped to focus on high-level goals. By managing logistics and communications effectively, the assistant supports the Accelerating the Arches strategy, which emphasizes Delivery, Digital, and Drive-Thru enhancements.

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What skills are essential for success as an Executive Administrative Assistant at McDonald's?

Success as an Executive Administrative Assistant at McDonald's requires a mix of organization, communication, and adaptability. Strong project management skills, proficiency in MS Office, attention to detail, and a proactive attitude are vital, as is the ability to manage multiple priorities in a constantly evolving environment.

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What can I expect during the interview process for the Executive Administrative Assistant role at McDonald's?

Candidates interviewing for the Executive Administrative Assistant role at McDonald's can expect a thorough process that covers their experience, skills, and cultural fit within the organization. Be prepared to discuss your previous roles, provide examples of handling multiple tasks, and showcase your ability to adapt in a fast-paced environment.

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What are the career growth opportunities for an Executive Administrative Assistant at McDonald's?

Career growth opportunities for an Executive Administrative Assistant at McDonald's are significant, especially within the Global Technology division. As you gain experience and demonstrate your capabilities, you may have the chance to take on more complex projects, support higher-level executives, or transition into roles with different responsibilities within the organization.

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Common Interview Questions for Executive Administrative Assistant- Global Technology
How do you prioritize tasks as an Executive Administrative Assistant?

When answering this question, highlight your strategies for prioritization, such as using digital calendars, task management tools, and setting deadlines. Share examples of how you've effectively balanced multiple projects while ensuring that urgent tasks are addressed first.

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Can you describe a time you handled a difficult situation with a senior leader?

Provide a specific example that illustrates your problem-solving skills and diplomacy. Detail the situation, your approach to resolving it, and the outcome to showcase your ability to maintain professionalism and effective communication even in challenging scenarios.

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What tools and software are you familiar with in managing administrative tasks?

Discuss your proficiency with industry-standard tools, particularly Microsoft Office Suite. Mention any additional software used for project management, calendaring, or communication to demonstrate your tech-savvy nature, which is critical for the role.

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How do you ensure confidentiality when handling sensitive information?

Share your understanding of confidentiality protocols, highlighting any past experiences where you've successfully handled sensitive information. Explain your methods for maintaining confidentiality, such as secure communication and document management practices.

Join Rise to see the full answer
Describe your experience with planning and executing large meetings or events.

Provide an example that showcases your organizational skills. Describe your role in the planning process, including logistics, budgeting, and communication. Emphasize your ability to work with different teams to ensure a successful event.

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How do you keep track of multiple schedules for senior leaders?

Discuss your methods for calendar management, such as prioritization, using shared calendars, and communication with stakeholders to stay updated on changes or conflicts. Providing examples can help illustrate your effective approach.

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What approaches do you take to ensure clear communication with team members across departments?

Highlight your communication strategies, such as regular updates, organizing meetings, and using digital collaboration tools. Emphasize your role as a liaison and how you foster a collaborative environment.

Join Rise to see the full answer
Give an example of how you've adapted to changes in the workplace.

Provide a specific instance where you faced changes in processes or team dynamics. Describe your approach to adjust, communicate, and keep morale high among the team.

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What do you think makes an effective Executive Administrative Assistant?

Discuss the critical skills and attributes that contribute to effectiveness in this role, such as organization, communication, adaptability, and the ability to foresee and address the needs of the executives you support.

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Why do you want to work as an Executive Administrative Assistant at McDonald's?

Convey your passion for joining McDonald's by aligning their values and opportunities with your career aspirations. Mention your interest in contributing to a global brand known for innovation and your eagerness to support leadership as they drive transformative changes in the industry.

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McDonald's Corporation is a chain of fast food restaurants. Headquartered in Oak Brook, Illinois, the company's famous menu items include the Big Mac, Chicken McNuggets and Egg McMuffin. McDonald's is a publicly owned company and operates a Canadi...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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