Senior Product Manager

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

What we’re looking for:

Our Mission is to impact people’s lives by uncovering the truth and empowering others to make a difference. We do this by building and equipping examiners and investigators with the best digital investigation tools available, so they can accomplish their mission: Fighting crime. Protecting company assets. Guarding national security.

We are looking for an accomplished and entrepreneurial Senior Product Manager to champion the vision, growth, commercialization, and lifecycle management of our Magnet Review product. The ideal candidate will bring a start-up energy to help our team modernize how digital evidence is shared between stakeholders and have an impact on how investigations are conducted for both our public safety and private sector customers.

This candidate must reside in Canada or in The United States.

• Building software products that make a real difference in people’s lives by helping to uncover the truth and protecting the innocent;
• Collaborating on a highly visible product with key business stakeholders including Executive Leadership, Sales, Marketing, User Experience Design & Engineering to shape the vision for the product;
• Meeting with Law Enforcement, Public Sector and Private Sector Leaders and customers in the Digital Forensics and Investigations domains to uncover key challenges they face in today’s digital investigations;
• Ideating on early-stage concepts & user experiences and work with a driven and highly skilled team to bring these to life for our customers (we love when great ideas become a reality!);
• Becoming the subject-matter authority in your product domain.

• Owning the product vision, strategy & commercialization grounded in an extensive knowledge of our customers’ needs and competitors;
• Define, validate, and deliver a world-class user experience in partnership with our customers and User Experience Design team;
• Fully understanding market problems and use cases by gathering feedback from product stakeholders (i.e. Customers, Users, Internal Stakeholders) and observing market dynamics – always seeking to fully comprehend the core underlying pain or challenge;
• Define clear customer and business outcomes, and be able to translate those into software deliverables and requirements, and drive them to delivery with our Engineering teams;
• Create compelling and competitive product positioning and messaging – conveying how what you are building moves the needle for our customers & the company;
• Evolve and improve the way we practice Product Management;
• Travel: 20%.

• 5+ years of experience in a Software Product Management role with strong business, technology, and creative acumen;
• A “think outside the box” Leader who embodies and demonstrates an ownership mindset;
• A true sense of customer empathy – recognizing & caring genuinely about the motivations, challenges & frustrations of our customers & advocating for solutions to resolve them;
• Demonstrate the ability to establish and deliver world-class user experiences in partnership with design teams;
• Experience with understanding, balancing and delivering upon the needs of multiple user personas within a single software product;
• Creating trust & strong relationships with various cross-functional teams from Engineering to Sales;
• Excellent interpersonal and communications skills - comfortable with presenting to customers, executive level stakeholders & other internal audiences;
• Strong collaboration, critical thinking, and problem-solving skills with the ability to influence at all levels
• Stellar attention to details and organizational skills;
• Bachelor’s Degree or College Diploma in a Technology Related Program, or equivalent relevant experience.

• Involved with early/growth stage SaaS software products;
• Prior experience in the Digital Forensics industry, Cybersecurity or in Law Enforcement.

• The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

• Generous Time Off Policies;
• Competitive Compensation;
• Volunteer Opportunities;
• Reward and Recognition Programs; 
• Employee Committees & Resource Groups;
• Healthcare and Retirement Benefits. 

The Most Important Thing:

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email aoda@magnetforensics.com.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.