Bilingual Inside Sales Associate

As a Bilingual Inside Sales Associate at First Help Financial, you will be involved in managing the follow-up process for approved auto loan applications, handling dealer communications, and negotiating competitive deals. Your role will be crucial in helping the Sales team meet origination goals and ensuring a smooth experience for our dealer partners.

To apply for the Bilingual Inside Sales Associate position at First Help Financial, you should hold a BA/BS degree or have equivalent work experience. At least one year of prior sales or banking experience is required, along with proficiency in English and Spanish. Strong communication skills and the ability to multitask are also essential.

The work schedule for the Bilingual Inside Sales Associate position at First Help Financial is Monday through Saturday from 10:30 AM to 7 PM EST. You will enjoy Sundays off, along with either Tuesday or Wednesday off, allowing a balanced work-life experience.

First Help Financial provides comprehensive training and development opportunities for Inside Sales Associates, ensuring you have the resources to succeed and grow within the company. Regular training programs and support in career planning enable you to build your professional skills effectively.

Yes! The Bilingual Inside Sales Associate position at First Help Financial is a remote role, allowing you to work from anywhere in the U.S. This flexibility ensures that you can balance your professional responsibilities with your personal commitments.

As a Bilingual Inside Sales Associate at First Help Financial, you will enjoy an attractive compensation package, generous health and welfare benefits, 401(k) matching, paid vacation, and opportunities for career progression. There are also quarterly social outings and monthly lunches to foster team bonding.

At First Help Financial, we are committed to creating a culture that respects and embraces diversity, inclusivity across all identities. We actively promote equal opportunities and are open to accommodating candidates with special needs during the interview process.

Essential skills for a Bilingual Inside Sales Associate role at First Help Financial include excellent communication skills in both English and Spanish, effective negotiation abilities, knowledge of sales processes, and strong organizational skills to manage dealer communications efficiently.

When negotiating with dealerships, it’s crucial to listen actively and understand their needs, while also articulating the value First Help Financial brings. Preparing data on approved applications and offering competitive terms will help in securing favorable outcomes.

In a previous sales role, I encountered resistance from a dealership regarding loan applications. I addressed this by strengthening my relationships, understanding their concerns, and providing tailored solutions that met their needs while highlighting our flexible financing options at FHF.

I prioritize my workload by assessing deadlines and determining which tasks are urgent or important. Utilizing tools like Excel to track follow-ups and setting clear daily goals helps me stay organized and focused, which is pivotal in a sales-driven environment.

I am drawn to First Help Financial because of its commitment to serving the underserved communities and the opportunity to be part of a culturally diverse team. I admire the company’s growth and values, and I’m eager to contribute to its mission while enhancing my sales skills.

To increase origination goals, I would focus on building strong relationships with dealers, monitoring market trends to tailor our offerings, and effectively following up on applications. Collaborating with the Outside Sales team on initiatives to drive more deals is also key.

Handling rejection is part of sales, and I view it as a learning opportunity. I reflect on the situation, analyze what could be improved, and adjust my approach. Resilience is vital, as it allows me to maintain a positive attitude and keep pursuing potential clients.

I am proficient in using CRM software for tracking sales activity, as well as Microsoft Excel for managing data and generating reports. My experience with Outlook for email communication and scheduling is also beneficial for coordinating follow-ups effectively.

To ensure a seamless experience for dealers while working remotely, I would maintain consistent communication through calls and emails, promptly address any concerns they may have, and collaborate closely with internal teams to resolve issues efficiently.

First Help Financial stands out as a great workplace due to its focus on employee growth, a supportive culture, and the recognition it has received from its workforce. The commitment to diversity, work-life balance, and substantial benefits contributes significantly to employee satisfaction.